My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more
Company replied
Your website deserves to rank higher on google search. Our powerful SEO Backlinks service offers the best solution for boosting your website rankings, bringing in more traffic. With our high-qua... See more
Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more
Company replied
Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more
2780-630 Boul. René-Lévesque O, H3B1S6, Montréal , Canada
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had the pleasure of being assisted by Adiel at Needens, Adiel was very helpful and accommodating to the issue I had at hand and thanks to Ariel I will definitely continue to use Needens for all my blank apparel needs.
Was worried about the type of customer service I would receive when an article I’d clothing came damaged.
Ross was quick and efficient and reassured us that everything would get sorted out. Great customer service!!
Thank you so much to Ross who went above and beyond and helped me learn how to Navigate the site. Ross was so helpful with any questions I had. I appreciate the great customer service.
Very quick shipping- received it the next day! I had a question about shipping- I wanted to know if there was a option to pick up an order rather than have it shipped. I emailed the general customer service email and received a very timely, very pleasant reply. Jimena was very quick to assist and I really appreciated the kind response. It really makes a difference!
Great service, quick response!
Helped me with my order when I purchased the wrong item.
Adieu has been great to work with! Thank you
Great customer service, fast response and Ross was very helpful!
This place is a good site too order in bulks and reliable clothing and affordable prices they take awhile to get at there location first time I ordered it's only took four to five days to arrive now it takes a month to arrive and was missing a few items hope they come through just wish they sold shoes on there not sandels probably order does for the summer
Fast and excellent service .
After emailing the company for assistance with tracking Jimena was very quick to reply and help me out. I have been ordering from them for a long time and am very pleased.
I ordered some sweatshirts and hoodies. When they arrived one was missing and they gave the wrong item. Adiel was able to help me and kept me updated on the status of the replacement item! He was very helpful and was able to fix the problem within a few hours! Thank you so much!
I ordered about 45 white tshirts for a tie-dye virtual party directly from their website. Very easy process. Order arrived within 3 days. I had corresponded with Jimena from customer service, who was very quick to respond to my inquiries and extremely helpful. Thank you Jimena and Wordan's for the excellent customer experience!
Ordered a few hoodies and when they arrived one was missing. I contacted customer service and Adiel was able to help me with the mishap. Adiel was very kind and made sure the problem was fixed and kept me updated. Very pleased with their help and efficiency!
I order in bulk often and in this order 5 items were missing (this has never happened before). I quickly sent an email and was in touch with Adiel. He was very pleasant and fast in getting the missing items sent out to me. Excellent customer service, thank you!
Had an excellent services with Adiel who help me with the error in my shipment adress. He took good care of everything and gave me quick feedback about it.
Also, I didn’t wait long for someone to answer and respond to all of my question on The phone
Adiel was so helpful. I was actually shocked with their response rate! I wasn’t expecting a response for a few days and I had my questions answered and solved all within 24 hours. They went above and beyond for me and I’ll of course continue ordering from Wordan’s/Needen.
Ross was so amazing and helpful! I’ve asked him a million questions and he solved all of them. He’s definitely gone above and beyond for me!
anna from logistics helped me after a package of mine was never delivered from fedex! she is awesome !
I order most of my blank clothing from here! Ross from support helped me with my order issue, and provided me friendly and helpful service
Had a problem with one of my orders and it was dealt with very well! Adiel from Wordans helped me a lot, thanks!
Great customer service. Had a missing item in my order. Called customer service and Adiel gave me fast helpful service. Great response time. Thank you.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.