Needen Canada Reviews 238

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more

Company replied

Rated 5 out of 5 stars

Your website deserves to rank higher on google search. Our powerful SEO Backlinks service offers the best solution for boosting your website rankings, bringing in more traffic. With our high-qua... See more

Rated 5 out of 5 stars

Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more

Company replied

Rated 1 out of 5 stars

Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more


Contact info

3.9

Great

TrustScore 4 out of 5

238 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I had the pleasure of being assisted by…

I had the pleasure of being assisted by Adiel at Needens, Adiel was very helpful and accommodating to the issue I had at hand and thanks to Ariel I will definitely continue to use Needens for all my blank apparel needs.

March 1, 2021
Unprompted review
Rated 4 out of 5 stars

Was worried about the type of customer…

Was worried about the type of customer service I would receive when an article I’d clothing came damaged.
Ross was quick and efficient and reassured us that everything would get sorted out. Great customer service!!

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Jimena

Very quick shipping- received it the next day! I had a question about shipping- I wanted to know if there was a option to pick up an order rather than have it shipped. I emailed the general customer service email and received a very timely, very pleasant reply. Jimena was very quick to assist and I really appreciated the kind response. It really makes a difference!

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick response!
Helped me with my order when I purchased the wrong item.
Adieu has been great to work with! Thank you

February 26, 2021
Unprompted review
Rated 4 out of 5 stars

Cheap reliable strong clothing

This place is a good site too order in bulks and reliable clothing and affordable prices they take awhile to get at there location first time I ordered it's only took four to five days to arrive now it takes a month to arrive and was missing a few items hope they come through just wish they sold shoes on there not sandels probably order does for the summer

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Fast and excellent service .

Fast and excellent service .
After emailing the company for assistance with tracking Jimena was very quick to reply and help me out. I have been ordering from them for a long time and am very pleased.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered some sweatshirts and hoodies

I ordered some sweatshirts and hoodies. When they arrived one was missing and they gave the wrong item. Adiel was able to help me and kept me updated on the status of the replacement item! He was very helpful and was able to fix the problem within a few hours! Thank you so much!

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered about 45 white tshirts for a tie-dye virtual party directly from their website. Very easy process. Order arrived within 3 days. I had corresponded with Jimena from customer service, who was very quick to respond to my inquiries and extremely helpful. Thank you Jimena and Wordan's for the excellent customer experience!

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Ordered a few hoodies and when they arrived one was missing. I contacted customer service and Adiel was able to help me with the mishap. Adiel was very kind and made sure the problem was fixed and kept me updated. Very pleased with their help and efficiency!

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

I order in bulk often and in this order…

I order in bulk often and in this order 5 items were missing (this has never happened before). I quickly sent an email and was in touch with Adiel. He was very pleasant and fast in getting the missing items sent out to me. Excellent customer service, thank you!

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Had an excellent services with Adiel…

Had an excellent services with Adiel who help me with the error in my shipment adress. He took good care of everything and gave me quick feedback about it.
Also, I didn’t wait long for someone to answer and respond to all of my question on The phone

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Adiel was so helpful

Adiel was so helpful. I was actually shocked with their response rate! I wasn’t expecting a response for a few days and I had my questions answered and solved all within 24 hours. They went above and beyond for me and I’ll of course continue ordering from Wordan’s/Needen.

February 23, 2021
Unprompted review
Rated 4 out of 5 stars

helped me out

anna from logistics helped me after a package of mine was never delivered from fedex! she is awesome !

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied

I order most of my blank clothing from here! Ross from support helped me with my order issue, and provided me friendly and helpful service

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Had a problem with one of my orders and it was dealt with very well! Adiel from Wordans helped me a lot, thanks!

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Had a missing item in my order. Called customer service and Adiel gave me fast helpful service. Great response time. Thank you.

February 20, 2021
Unprompted review

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