Needen Canada Reviews 238

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more

Company replied

Rated 5 out of 5 stars

Your website deserves to rank higher on google search. Our powerful SEO Backlinks service offers the best solution for boosting your website rankings, bringing in more traffic. With our high-qua... See more

Rated 5 out of 5 stars

Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more

Company replied

Rated 1 out of 5 stars

Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more


Contact info

3.9

Great

TrustScore 4 out of 5

238 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Impressive service every time!

I have ordered several items and have been extremely impressed with their customer service. Ross helped me with my last order and made it very easy to return items that didn’t fit. I will continue to buy and would not hesitate to highly recommend them.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Adiel was super helpfull!

Called Customer Services to figure out an order/shipping dispute. Adiel was super helpful and patient while we sorted it all out. Great stuff!

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Delivery Mishap

My package was not delivered to my house as stated by Purolator. Customer service from Ross and Anna in Logistics was great! Issue has been resolved and will continue to use this great company!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

I received my order

I received my order; however, the items were too small. They quickly emailed me a return label to send the items back and when received they will refund me. The process was fast and curious.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

T-Shirts. I was very pleased to get a reply from…

I was very pleased to get a reply from Ross! I thought I had only gotten half my order, didn’t realize it had been shipped separately, got it the same day! Ross sent me an email to tell me that and also a nice reply. Ross also noticed I am a regular customer, I order your t-shirts to do designs on them for customers and they love the quality of them! He gave me his code to get 3% off my orders. This is a great company and I also get quick delivery! Thank you so much Ross! Have a great day!
Ann Larocque

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Professional

Dealt with any concerns in a quick manner and was very professional. Offered assistance as needed and the quality of items is consistent.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the customer…

I am very pleased with the customer support that I was given. I was helped by Mig and she was very helpful, she got back to me very quickly and resolved my issue completely. I highly recommend ordering from this site. You won’t be disappointed.

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

My first purchase went very well; from placing the order on the site to tracking and receiving the goods. I had one item I received that wasn't exactly what I had ordered. I was simply asked by Mig, which was of a great help, to send a picture of the item and 3 days after I received confirmation that the replacement was sent. It was received the day after.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!!

I was dealing with Ross and he was fantastic!!! Responded to all my inquiries very promptly. Very friendly as well. Great company to deal with! I will be a repeat customer.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service from Ross!

Great customer service from Ross!
There was a small error with an email confirmation that I received, but Ross looked into it quickly and ensured that all was resolved in a very timely manner. He was very kind! I love the quality of the products that I get from Wordans/Needen and will continue to order many more items!

February 11, 2021
Unprompted review

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