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Neko Health Reviews 

396
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 372 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the medical staff are exceptionally professional, welcoming, and genuinely take the time to explain all test results thoroughly. Visitors truly appreciate the sleek, modern environment, praising the fast turnaround times and consistently considering the comprehensive health evaluations to be outstanding value for money. However, some reviewers were not happy with the scheduling process, reporting frustrating last-minute appointment cancellations or persistent difficulties securing an initial slot. Additionally, a few consumers encountered occasional unpleasant interactions with staff members or felt that certain specific health assessments lacked the desired depth.

What people talk about most

Service

Customers had positive experiences with service, highlighting thorough scans and professional medical staff.... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a professional, thorough, and highly... See more

Booking process

Clients share ambiguous opinions on booking_process, with many expressing satisfaction regarding simple and... See more

Value for money

Users describe satisfaction regarding value for money, considering the service a great investment in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was delighted with my experience at Neko Health from start to finish. Everything was professional, thorough and reassuring, what stood out most for me was the time and care taken to go through m... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

396 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(396)

383 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was put at ease

Was put at ease by the Professional, friendly and knowledgable staff.

April 8, 2026
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Reply from Neko Health

Thanks for sharing your experience, Nicola! Your feedback means a lot and motivates our team every day.

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish.
This is the future of medicine.

April 21, 2026
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Reply from Neko Health

Thanks so much for your kind words, Claire! We’re so glad you had a great experience and hope to see you again soon.

Rated 4 out of 5 stars

Very impressed all in all

Very impressed all in all, smooth professional medical respectful and private.
Medical was thorough and ended with a presentation and recommendations for the future.
Followed by an online comprehensive report of results of all checks.
Very happy with the overall experience

April 10, 2026
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Reply from Neko Health

Thank you so much for your review! We’re really pleased to hear you found the experience smooth, professional, and thorough. We’re glad the results and report were helpful, and we appreciate you taking the time to share your thoughts.

Many thanks,
Neko Health

Rated 4 out of 5 stars

good snapshot of your overall health

Overall, a pretty smooth experience at Neko Health in and out under an hour. All my checks came back good, which is always nice to hear.

The only downside was the results chat with the doc' which felt a bit rushed, like they were speed running through a script rather than tailoring things to me. There was one snippet of advice that was definately a red flag for my body, but given the time and being rushed, they do not really have enough data to go in full detail. Most of the advice felt pretty generic, so I’d take parts of it with a healthy dose of skepticism.

That said, for the price, it’s a solid snapshot of your overall health; quick, efficient, and reassuring… even if the human touch could use a bit more calibration

April 7, 2026
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Reply from Neko Health

Thanks for sharing your experience, Alex! Your feedback means a lot and motivates our team every day. We are very sorry that you time with the doctor felt rushed. Please contact our support team at support-uk@nekohealth.com so that we can arrange a call with the doctor for you. Thank you!

Rated 5 out of 5 stars

Certain aspects of my examination that…

Certain aspects of my examination that were pin pointed to me are extremely helpful in my long term health very futuristic establishment.

April 1, 2026
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Reply from Neko Health

We truly appreciate your feedback! Looking forward to welcoming you back.

Rated 4 out of 5 stars

Liked it

Liked it, apart from the request for a prepayment for a visit next year. Feels non-solid and a bit commercial in a negative sense.

April 9, 2026
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Reply from Neko Health

Thank you for your feedback! We’re delighted to hear you enjoyed your experience with us, and are sorry that the rebooking process felt this way. We will review it with the team and make sure to improve this part of the experience.

Rated 5 out of 5 stars

Professional and Helpful staff

Professional and Helpful staff. I felt as is my health was as important to the staff as it is to me.

April 8, 2026
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Reply from Neko Health

Thanks so much for your kind words, Michelle! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Was worth the wait of 6 months

Was worth the wait of 6 months. Impressed by how professional the whole process was from the moment I arrived. Gave me a good insight into my current health and what I need to improve. Have booked in for next year health check up.

April 8, 2026
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Reply from Neko Health

We really appreciate your kind words, Karen. It’s wonderful to know you had a great visit—see you again next time!

Rated 5 out of 5 stars

Excellent experience

Nurse and Doctor were very proffesional. Every procedure was explained to me in advance allowing me to feel comfortable at all times. The doctors summation was presented in words I could understand and the follow up was excellent. Also the facilities were top class.

April 8, 2026
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Reply from Neko Health

We sincerely appreciate your review, Mr Juson. It’s rewarding to know we met your expectations, and we hope to welcome you again in the future.

Rated 1 out of 5 stars

Very weak offering for the price

Very weak offering for the price. If want to take fancy pictures in a trendy place go for it but don’t expect complete check up (e.g. blood test is limited to glucose, cholesterols and couple of other things but far from a full biochemical scan)

March 28, 2026
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Reply from Neko Health

Thank you for sharing your feedback with us, we’re sorry to hear your experience didn’t fully meet your expectations. We are continuously working to expand and improve our scan and testing options, and we will make sure your feedback is shared with the team. If you’d like to tell us more about your experience, we’d really appreciate hearing from you. Please feel free to contact our support team at support-uk@nekohealth.com or give us a call at +44 7701 411315. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Priceless peace of mind

It was my second annual appointment so it was amazing to see how my health has improved since acting on the results and advice from last year. The scan noticed a change in one of my moles which I am now getting removed. The peace of mind this service gives in priceless.

March 30, 2026
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Reply from Neko Health

We’re so grateful for your kind words! It means a lot to know we made your experience a great one. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Booking is a long wait but once you…

Booking is a long wait but once you have the appointment it is a smooth process.
Staff is very knowledgeable, helpful and friendly. Overall a great experience.

March 28, 2026
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Reply from Neko Health

Thank you for your kind feedback! We’re pleased to hear you had a positive experience with us and look forward to your next visit.

Rated 5 out of 5 stars

This was my second visit

This was my second visit, spotlessly clean, efficient and so professional. No waiting around and the doctor takes time to explain everything and answer any questions.

April 8, 2026
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Reply from Neko Health

We’re so grateful for your kind words, Caren! It means a lot to know we made your experience a great one. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Neko Scan experience

Brilliant experience from start to finish. Super thorough and everyone was so professional and knowledgeable.

April 1, 2026
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Reply from Neko Health

We truly appreciate your feedback, Selma! Looking forward to welcoming you back.

Rated 5 out of 5 stars

I found them really helpful and…

I found them really helpful and thorough.

March 30, 2026
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Reply from Neko Health

Hi!

Thank you for your feedback. We’re really glad to hear that, It means a lot to us. We hope to see you again!

Best,
Neko Health

Rated 5 out of 5 stars

Professional and quick

Professional and quick. Everyone was very friendly, polite and helpful. It was a very smooth experience with valuable results. Would definitely recommend.

April 11, 2026
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Reply from Neko Health

Hi!

Thank you for your kind feedback.  It means a lot to know you would recommend us, and we appreciate you taking the time to share this.

Kind regards, 
Neko Health

Rated 5 out of 5 stars

Very good examination and treatment by the staff.

I had a very positive experience during my visit. The examination was thorough, professional, and carried out with great care, which made me feel safe and well taken care of throughout the entire process. The staff were not only highly competent, but also kind, attentive, and respectful. They took the time to listen, answer my questions, and explain everything clearly, which I truly appreciated. Their warm and professional approach made a big difference, and I felt genuinely valued as a patient. Overall, I am very satisfied and grateful for the excellent service I received.

April 14, 2026
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Reply from Neko Health

Hi!

Thank you so much for your kind and thoughtful review. We’re delighted to hear that you had such a positive experience, providing clear explanations and making every patient feel valued is very important to us.

We’re very grateful for your feedback and look forward to welcoming you again in the future.

Best, 
Neko Health

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