Banner for Neko Health

Neko Health Reviews 

394
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being exceptionally friendly, knowledgeable, and genuinely caring throughout the entire health assessment process. Consumers also love the impressively quick turnaround times, modern futuristic environment, and exceptional value for money compared to standard healthcare options. Though some reviewers experienced frustrating difficulties with booking appointments or sudden schedule changes, others felt that certain medical assessments missed specific health details. A few individuals additionally mentioned notable challenges when navigating the online scheduling platform or dealing with disorganised follow-up procedures after completing their clinic visits.

What people talk about most

Service

Customers had positive experiences with service, highlighting thorough scans and professional medical staff.... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a professional, thorough, and highly... See more

Booking process

Clients share ambiguous opinions on booking_process, with many expressing satisfaction regarding simple and... See more

Value for money

Users describe satisfaction regarding value for money, considering the service a great investment in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was delighted with my experience at Neko Health from start to finish. Everything was professional, thorough and reassuring, what stood out most for me was the time and care taken to go through m... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(394)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Body Scan for piece of mind.

I found the whole experience worthwhile and value for money. The staff were helpful, friendly and informative. The doctor goes through your results and gives advice with a follow up if needed. When told about the scan it was easy to follow the booking process and instructions followed.

April 1, 2026
Neko Health logo

Reply from Neko Health

Thank you for your review! We’re really pleased to hear you found it valuable and easy to navigate. It’s great to know our team supported you well throughout!

Many thanks,
Neko Health

Rated 5 out of 5 stars

A thorough check-up!

The process gives valuable insights into many of the more likely problems that our bodies face, and at a very affordable price point. Great experience. I have already booked for next year.

April 7, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your feedback - we’re delighted you found the insights valuable it felt accessible and worthwhile! We hope to see you back next year!

Many thanks,
Neko Health

Rated 2 out of 5 stars

Not worth the hype…

March 18, 2026
Neko Health logo

Reply from Neko Health

Thanks for your feedback. We’re sorry to hear the experience didn’t meet your expectations. We’d really value the opportunity to understand more and improve. If you wish to share more about your experience with us, please get in touch with support-uk@nekohealth.com and we'd be happy to review this in more detail. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

This is an amazing service

This is an amazing service. From the greeting I received at my appointment to the helpful feedback of results at my consultation. When an issue was discovered the follow up information is excellent and includes an explanation letter for your GP. It’s a state of the arts medical, and I’ve all ready booked for my annual check up next year.

March 11, 2026
Neko Health logo

Reply from Neko Health

Thank you for taking the time to share this - we’re really pleased you felt well looked after throughout your visit. It means a lot to have your trust, and we look forward to welcoming you again in the future!

Many thanks,
Neko Health

Rated 5 out of 5 stars

A great experience from the minute I…

A great experience from the minute I walked through the door and received a professional and warm welcome. All staff were lovely and throughout talked to me about what was going to happen during my visit . The scan and results have given me a great insight to my health and wellbeing and advice was given to help maintain and manage my health and lifestyle

April 10, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your feedback, we’re so glad you felt comfortable and well supported throughout your visit. It’s great to know you came away with helpful insights, and we really appreciate you taking the time to leave a review!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Everything ran really efficiently

Everything ran really efficiently. Everyone talked you through the process in great detail. Follow up appointments if the had any concerns free of charge I was very surprised by.

April 11, 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind feedback! We’re pleased to hear everything ran smoothly and was clearly explained. We’re also glad the follow-up support stood out, and appreciate you sharing your experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Thorough and informative

Calm and thorough process which wasn’t at all rushed and everything explained fully.
Follow up call happened very quickly and again was helpful and informative

April 10, 2026
Neko Health logo

Reply from Neko Health

Thank you for your review! We’re glad  to hear you found the process calm, thorough, and well explained, and that the follow-up call was prompt and helpful. We appreciate you taking the time to share your feedback!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service and wonderful staff…

Excellent service and wonderful staff also recommend to all.

April 14, 2026
Neko Health logo

Reply from Neko Health

Thank you so much for your recommendation and for taking the time to share your feedback with us! We will be sure to share this with our team. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

The full review by a Dr of the results…

The full review by a Dr of the results after the scan was invaluable, gave me suggestions for lifestyle changes. 1 week post scan and the changes are having the desired results.

April 13, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your experience - we’re really pleased to hear the review and follow-up advice were helpful and that you’re already seeing positive results. We appreciate you taking the time to leave feedback!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great experience, great insights

Great experience, great insights.

It was a bit like walking into a Bond movie. Futuristic, clean and a great user experience. The results I got was important for me to know and I am looking forward to come back in a year to follow up.

April 7, 2026
Neko Health logo

Reply from Neko Health

Thank you for the kind feedback -  we’re glad you found the experience insightful and enjoyed the setting. We look forward to seeing you again for your follow-up next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, everyone was really helpful and reassuring throughout. I would say it is a good investment in your own health and being proactive with knowing your numbers. It is worth every penny and I didn't hesitate to book my appointment for next year

April 4, 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind words - we’re really pleased to hear you felt supported throughout and see real value in being proactive about your health. We look forward to welcoming you back next year!

Many thanks,
Neko Health

Rated 5 out of 5 stars

As good as I expected it to be

I highly rated my first visit to the Neko Health clinic in Manchester. I thought all the staff were friendly, efficient and knowledgeable and was impressed how the visit was organised and some of the state-of-the-art equipment. The doctor took his time to go through the results with me and there were a few handy tips to improve lifestyle and health. I will be looking forward to returning next year.

April 10, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your 5 star review! It's so lovely to hear you had a great experience at our Lincoln Square clinic, we will be sure to pass this along to our team. We look forward to seeing you back! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, very informative. Would highly recommend to anybody. I have already booked for another scan next year.

April 9, 2026
Neko Health logo

Reply from Neko Health

We truly appreciate your feedback, Glen! Looking forward to welcoming you back.

Rated 5 out of 5 stars

Efficient and professional

Everyone I had dealings with was very friendly and extremely professional. The visit is really efficient and the technology is amazing.

March 31, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Vicky! We’re so glad you had a great experience and hope to see you again soon.

Rated 3 out of 5 stars

It was very space age and futeristic…

It was very space age and futeristic but for me, a bit emporers new clothes. Not expensive so you book it but bit of a waste of time if I’m honest. Nothing new learned about myself.

March 31, 2026
Neko Health logo

Reply from Neko Health

Thank you for your feedback - we’re sorry to hear the experience didn’t meet your expectations. We appreciate your comments, and if you’d like to discuss your experience further, please feel free to contact our support team directly at support-uk@nekohealth.com or by giving us a call at +44 7701 411315.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great experience.

Great experience, its the future for being tested. Fast, efficient and very detailed.

March 27, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Tony! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Was put at ease

Was put at ease by the Professional, friendly and knowledgable staff.

April 8, 2026
Neko Health logo

Reply from Neko Health

Thanks for sharing your experience, Nicola! Your feedback means a lot and motivates our team every day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look