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Neko Health Reviews 

394
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 367 reviews, reviewers overwhelmingly had a great experience with this company. Local customers frequently praise the incredibly professional and exceptionally friendly medical staff, showcasing the efficient, comprehensive health checks provided during their streamlined clinic visits. Many consumers genuinely appreciate receiving thorough, detailed test results along with clear, helpful medical explanations directly from knowledgeable doctors within a remarkably short timeframe. Some reviewers were not happy with the booking process, mentioning frustrating difficulties in scheduling appointments, dealing with website requirements, or facing unexpected cancellations. A few individuals also noted occasional communication issues, rigid rules, or stressful interactions with reception personnel regarding their scheduled appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient scans, thorough blood tests, and... See more

Staff

Customers had positive experiences with staff, highlighting their warm, welcoming, and professional approach... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, professional, and efficient visit... See more

Booking process

Reviewers mention ambiguous feedback about booking process with contrasting opinions. Many customers found... See more

Value for money

Reviewers highlight positive aspects of value for money, describing the service as a worthwhile investment in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Very impressive Birmingham team! Really excellent experience from start to finish. You have to give credit where it’s due as these guys have everything working like clockwork. Never felt any uneasines... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(394)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really professionally run and a great…

Really professionally run and a great detailed set of results. Encouraging me to seek to improve health in several areas!

February 13, 2026
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Reply from Neko Health

Thank you so much for your kind feedback! It’s great to know the insights have encouraged you to focus on improving your health in several areas - that’s exactly what we aim for. We appreciate your support and look forward to being part of your health journey! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

My Health Check

The information received about my Health was excellent. The Doctor/GP was really nice and helpful. Look forward to going back next year. Absolutely recommend. It is not possible to get that level of detail from the NHS. The only criticism is the long wait on the list before your first appointment.

March 28, 2026
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Reply from Neko Health

Thank you for sharing your 5 star review! We’re so glad you found the information helpful and had a great experience with your doctor. We really appreciate you sharing your feedback about the wait time for your first appointment. It’s something we’re always working to improve as we grow. Looking forward to welcoming you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Friendly staff

Friendly staff, everywhere spotless, everything explained booked again for next year

February 19, 2026
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Reply from Neko Health

Thank you for your 5 star review! We really appreciate you sharing your experience and are glad everything felt clear and the staff were welcoming. Looking forward to seeing you again next year! 

Best regards, 
Neko Health

Rated 5 out of 5 stars

Well worthwhile process.

Well worthwhile process.
Staff friendly and helpful without exception
Every step thoroughly explained
GP feedback thorough and didn’t feel rushed
Full report of findings received
I personally had some health issues identified for follow up with GP. Letter provided to pass on.
Definitely recommend to anyone considering

March 20, 2026
Rated 5 out of 5 stars

Thorough

Apart from difficulty finding the premises, the whole appt was very smooth & professional.

March 3, 2026
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Reply from Neko Health

Hi!

Thank you for your feedback. We’re glad to hear the appointment itself felt smooth and professional. We also appreciate you highlighting the difficulty in finding our premises, that’s helpful input and something we take seriously as we continue to improve the overall experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

A very thought-through experience

A very thought-through experience, covering Medicine, Technology and Customer Satisfaction together

April 13, 2026
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Reply from Neko Health

Thank you so much, Luisa! We're glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Quick Efficient General Health Check

Quick, efficient and very useful benchmark for your health and well being. The team there made me feel relaxed and confident. I have already booked another one for twelve months' time.

March 26, 2026
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Reply from Neko Health

Thank you, Christine, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

amazing experience

super clean rooms , welcomed staff , superior service

February 6, 2026
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Reply from Neko Health

Thank you so much for your review! We're thrilled to hear you enjoyed your experience, and we will certainly share your kind words with our team. We hope to see you back again next year!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Professional

Professional, friendly, informative, nice surroundings and keep you informed if any follow up is necessary with your doctor etc.

March 24, 2026
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Reply from Neko Health

Hi there

Thanks for your lovely review. 

If you need anything, please do reach out. 

All the best

Neko Health

Rated 5 out of 5 stars

Excellent

Excellent. Very good service. Very professional. Was quick and efficient. Doctor was great. Took time to review all results. Will definitely be back again in a year

January 6, 2026
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Reply from Neko Health

Thank you, Richard, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Excellent

Excellent from initial information to follow ups - I can’t recommend highly enough

March 25, 2026
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Reply from Neko Health

Thank you for your kind words, Janet! We're thrilled you had a positive experience with us and truly appreciate your feedback. Looking forward to your next visit!

Rated 5 out of 5 stars

Great experience and very professional…

Great experience and very professional staff

Explained fully the process of the scan and tests being conducted.

Full detailed results explained by a doctor and access provided to both the data and the summary of the results of the scan and tests.

Outstanding service and exceptional value for money

Have recommended to a number of friends.

March 21, 2026
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Reply from Neko Health

Thank you, Amanda, for your wonderful review! We're so pleased that you had a memorable experience with us. Feedback like yours inspires us every day. We truly appreciate your support and can't wait to have you back again!

Rated 5 out of 5 stars

Excellent service

Excellent service
Slick and very professional
Scan and blood test performed expertly
Results delivered by the doctor within 30 mins
Staff very friendly and helpful
Booking process easy

March 27, 2026
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Reply from Neko Health

Thank you, for your wonderful review! We're so pleased that you had a memorable experience with us. Feedback like yours inspires us every day. We truly appreciate your support and can't wait to have you back again!

Rated 5 out of 5 stars

State of the art health scanning

From arrival to departure every step was handled very professionally in a fresh new clinic in Birmingham equipped with state of the art scanners.

January 30, 2026
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Reply from Neko Health

Thank you, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

The whole Neko experience was exceptional

The whole experience was exceptional, a real insight to the status of my health. I felt so reassured by the explanation offered through out, particularly when chatting about the results with the Doctor. It feels great to know that the process will be repeated in a year

February 9, 2026
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Reply from Neko Health

We sincerely appreciate your feedback. It’s our goal to provide excellent service, and we’re glad we met your expectations.

Rated 5 out of 5 stars

Amazing

Amazing
Slick
Great service
🔥

March 19, 2026
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Reply from Neko Health

Thanks so much for your kind words, Lorraine! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Great for setting one on the wellness path. Meeting with the doctor was excellent, explained everything clearly. Reception staff were very kind and professional and the staff who did the scan was excellent. It was a progress I had been looking forward to and I can wait for the follow up in 12 months.

March 2, 2026
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Reply from Neko Health

Thank you, Leonie, for sharing your experience. We look forward to continuing to provide you with exceptional service.

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