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Neko Health Reviews 

393
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 367 reviews, reviewers overwhelmingly had a great experience with this company. Local customers frequently praise the incredibly professional and exceptionally friendly medical staff, showcasing the efficient, comprehensive health checks provided during their streamlined clinic visits. Many consumers genuinely appreciate receiving thorough, detailed test results along with clear, helpful medical explanations directly from knowledgeable doctors within a remarkably short timeframe. Some reviewers were not happy with the booking process, mentioning frustrating difficulties in scheduling appointments, dealing with website requirements, or facing unexpected cancellations. A few individuals also noted occasional communication issues, rigid rules, or stressful interactions with reception personnel regarding their scheduled appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient scans, thorough blood tests, and... See more

Staff

Customers had positive experiences with staff, highlighting their warm, welcoming, and professional approach... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, professional, and efficient visit... See more

Booking process

Reviewers mention ambiguous feedback about booking process with contrasting opinions. Many customers found... See more

Value for money

Reviewers highlight positive aspects of value for money, describing the service as a worthwhile investment in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Very impressive Birmingham team! Really excellent experience from start to finish. You have to give credit where it’s due as these guys have everything working like clockwork. Never felt any uneasines... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

393 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(393)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly respectful efficient service…

Friendly respectful efficient service all staff were friendly and professional in how they dealt with me

March 3, 2026
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Reply from Neko Health

Thank you for your lovely feedback! We’re so pleased you found our team friendly, respectful, and professional. We really appreciate your support!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great staff

Great staff, very friendly and helpful. Was super quick and everything explained well! 100% recommend.

January 16, 2026
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Reply from Neko Health

Thank you for the 5 star review! We really appreciate you taking the time to share your experience wiht us, and we appreciate the recommendation! 

Looking forward to welcoming you again.

Warm regards,
Neko Health

Rated 5 out of 5 stars

I couldn't ask for more!

I couldn't ask for more from a 1 hour healthcheck. Everything was so well managed - the results were relevant and pertinent to my situation, and the follow up was excellent.

March 10, 2026
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Reply from Neko Health

Thank you so much for your 5 star review! We’re so glad your Neko Health Scan experience felt thorough and relevant for you, and that the follow-up met your expectations. Thank you for sharing this with us. 

Warm regards,
Neko Health

Rated 5 out of 5 stars

NEKO- will be a yearly visit

The process and the team were efficient, personal and professional. A couple of things were spotted and highlighted to me, one which meeds medical attention. I would recommend to everybody.

February 12, 2026
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Reply from Neko Health

Thank you for your 5 star review! It’s great to know the team made you feel supported and that you found the scan helpful. If you have any questions about your results or need anything else, just let us know. We’ll make sure you’re looked after every step of the way.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very clean

Very clean, professional and excellent feedback on the areas to improve.

March 23, 2026
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Reply from Neko Health

Thank you for your feedback! We’re so pleased you found the service professional and helpful, and that the feedback gave you clear areas to focus on. We appreciate your support!

Many thanks,
Neko Health

Rated 5 out of 5 stars

I was very pleased with my health…

I was very pleased with my health check. Being the first time I was unsure what to expect but it was very private and I felt extremely comfortable.

February 20, 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you felt comfortable at your first health check with us. Thank you for sharing your experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Really amazing company and follow ups…

Really amazing company and follow ups are really thorough nothing is to much trouble for the doctors and staff highly recommend this company

February 6, 2026
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Reply from Neko Health

Thank you for your 5 star review! We're thrilled to hear you had an amazing experience at the clinic. We really appreciate your support on our journey! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Excellent Health Analysis

I recently visited Neko Health Manchester for a full body scan and was genuinely impressed by the level of insight provided within just a two hour appointment. The technology and detail involved were outstanding, and it was fascinating to learn so much about my overall health in such a short space of time.

The entire team were professional, welcoming, and extremely knowledgeable throughout the visit. They took the time to listen carefully to any concerns I had and provided clear, helpful advice to support my ongoing health journey.

I would highly recommend Neko Health to anyone who is serious about understanding and improving their health. An excellent experience from start to finish.

March 7, 2026
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Reply from Neko Health

Thank you so much for sharing your experience and for recommending us. We’re glad you found the insights and support helpful on your health journey. We hope to see you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very welcoming

I was made to feel very welcome. Everything was clean and well presented. The technician was very caring and thorough. The doctor explained everything and reassured me about my areas of concern. It is good to know that skin marks can now be monitored going forward.

February 12, 2026
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Reply from Neko Health

Thank you for your kind review! We’re so glad you felt welcome and reassured during your visit, and that you found the environment and care team supportive. If you ever have any questions or need anything else, just let us know.

We’ll make sure your feedback is shared with the team.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Super welcoming

Super welcoming and friendly when I arrived, everything was explained and was a comfortable environment. Found it helpful to talk to the dr after scan to go through results and found the follow up appointments which are included very reassuring.

February 24, 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you felt welcomed and supported throughout your visit! Thank you for taking the time to share this with us. 

If there’s anything else you’d like to share or ask, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

This was outstanding

This was outstanding. I highly recommend.

February 2, 2026
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Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback and for recommending us. We’re really glad you had such a positive experience!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Fantastic space in Birmingham

Fantastic space in Birmingham. Very modern and clean. Staff professional and polite.
Lots of great information, good feed back.
Speedy results

February 9, 2026
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Reply from Neko Health

We really appreciate you taking the time to share your experience and feedback about our Birmingham clinic. It means a lot to the team to know you felt well looked after! Thank you for your 5 star review! 

Warm regards,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. We really appreciate you sharing your feedback.

Looking forward to supporting your health journey.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Professional, in depth, fast, luxurious

The futuristic environment, the professionalism of staff, the advanced technology, the abundance of medical information in such a short time... Everything from beginning to end was relaxing, luxurious and full of health insights.

March 6, 2026
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Reply from Neko Health

Thank you for the lovely review! We’re so glad you enjoyed your experience and found the environment and insights valuable. If you have any questions or need anything else, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very nice experiences

Very nice experiences. Welcoming and very nice medical attention. Booking is very nice but a bit long for the first meeting.

February 26, 2026
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Reply from Neko Health

Thank you for sharing your review! We’re so glad to hear you felt welcomed and well cared for during your visit. Your feedback about the booking process is really helpful and we’re always looking for ways to make things smoother for our members. If you have any other thoughts or suggestions, just let us know. 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Great with thorough scanning and doctor present

It was a great experience and staff was very helpful. I got proper recommendations given the results of my scan which was helpful.

February 28, 2026
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Reply from Neko Health

We’re so glad you had a great experience and found the recommendations helpful. We appreciate you sharing this and for the 5 star review! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

very simple and pleasant experience…

very simple and pleasant experience from booking to getting results. Staff very good and facilities amazing, like something from a sci fi film.

February 10, 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you had a smooth experience and our facilities made a great impression! We hope to see you again next year! 

If you ever have any questions or need anything else, just let us know.

Many thanks,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback. We’re really glad you had a great experience.

If there’s anything else you need, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Makes me feel at ease

Makes me feel at ease knowing my levels are in good range. Preventative medical care is the best.

May 6, 2026
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Reply from Neko Health

Thank you for sharing your review! It’s great knowing you feel at ease and confident in your preventive health journey. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Really professionally run and a great…

Really professionally run and a great detailed set of results. Encouraging me to seek to improve health in several areas!

February 13, 2026
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Reply from Neko Health

Thank you so much for your kind feedback! It’s great to know the insights have encouraged you to focus on improving your health in several areas - that’s exactly what we aim for. We appreciate your support and look forward to being part of your health journey! 

Many thanks,
Neko Health

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