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Neko Health Reviews 

395
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 372 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the medical staff are exceptionally professional, welcoming, and genuinely take the time to explain all test results thoroughly. Visitors truly appreciate the sleek, modern environment, praising the fast turnaround times and consistently considering the comprehensive health evaluations to be outstanding value for money. However, some reviewers were not happy with the scheduling process, reporting frustrating last-minute appointment cancellations or persistent difficulties securing an initial slot. Additionally, a few consumers encountered occasional unpleasant interactions with staff members or felt that certain specific health assessments lacked the desired depth.

What people talk about most

Service

Customers had positive experiences with service, highlighting thorough scans and professional medical staff.... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a professional, thorough, and highly... See more

Booking process

Clients share ambiguous opinions on booking_process, with many expressing satisfaction regarding simple and... See more

Value for money

Users describe satisfaction regarding value for money, considering the service a great investment in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was delighted with my experience at Neko Health from start to finish. Everything was professional, thorough and reassuring, what stood out most for me was the time and care taken to go through m... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

395 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(395)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were efficient and informative and…

They were efficient and informative and everything was very modern and clean.

April 2, 2026
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Reply from Neko Health

Thank you for your lovely feedback, Janette We’re delighted to hear you enjoyed your experience with us. We can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

I had a really positive experience and…

I had a really positive experience and found the whole process insightful, professional, and reassuring. Everything was explained clearly, and I felt supported throughout. The service gave me a much better understanding of my health and provided helpful insights that I can genuinely use moving forward. It felt like an important first step in taking better control of my wellbeing. I’d definitely recommend it to anyone looking to better understand their health with confidence and clarity.

April 13, 2026
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Reply from Neko Health

Thank you so much for sharing your experience and for recommending us. It means a lot to know you felt supported and gained helpful insights from your visit!

Warm regards,
Neko Health

Rated 5 out of 5 stars

Brilliant experience

Fantastic futuristic place where you can get your body checked for skin problems as well as full blood test stating more detailed information then basic blood test at your gp.
Highly recommend!

April 3, 2026
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Reply from Neko Health

Thank you so much for your thoughtful review, Anna! We’re thrilled you had such a positive experience. Your support truly inspires our team, and we’re already looking forward to your next visit.

Rated 5 out of 5 stars

Very high tech

Very high tech, charming welcome and very helpful doctor. Thorough and good at explaining.

April 7, 2026
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Reply from Neko Health

We really appreciate your kind words. It’s wonderful to know you had a great visit—see you again next time!

Rated 1 out of 5 stars

Feels like data grab.

Spent ages on their website (via laptop and phone) and it won't let me book an appointment or get on the waiting list unless I give them the details of 5 other people. This feels like a data grab.

April 22, 2026
Unprompted review
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Reply from Neko Health

We sincerely apologize for the difficulties you experienced with our waitlist. Please note that referring five friends is optional, and reaching this step means you have successfully joined the waitlist. If you need any further assistance, our support team is here to help - support-uk@nekohealth.com. Thank you!

Rated 4 out of 5 stars

Great way to get an overall Health view

Great way to get an overall understanding of where you stand health-wise and get a doctor's recommendation for longevity. One thing that could be improved is actually making all the data downloadable from the app for use in other systems, not just observed on the Neko platform. Also, the experience is very Sci-Fi inside, at one point a little scary, as it reminds me of some unpleasant futuristic movies.

April 13, 2026
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Reply from Neko Health

We appreciate you taking the time to share your experience. Your feedback helps us continue to improve. Our support team has reached out over email to assist you further with the downloadable form of your health report. Thank you!

Rated 5 out of 5 stars

from start to finish very efficient and…

from start to finish very efficient and thorough and informative, would certainly recommend. Also very pleasant and friendly staff. Dr is a great guy.

April 4, 2026
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Reply from Neko Health

Thank you for your lovely feedback, Praful! We’re delighted to hear you enjoyed your experience with us. We can’t wait to welcome you back again soon.

Rated 4 out of 5 stars

Absolutely fantastic with…modern equipment

Absolutely fantastic environment with modern equipment. Scanned the whole body (I had 2305 skin changes). Nice and knowledgeable staff. Report from examination and blood tests within an hour with recommendation for treatment.

April 13, 2026
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Reply from Neko Health

Thanks so much for your kind words, Kennet! We’re so glad you had a great experience and hope to see you again soon.

Rated 2 out of 5 stars

Didn't found it value for money

Didn't found it value for money. It's just a skin check.

April 7, 2026
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Reply from Neko Health

Thank you for sharing your review, and we're sorry to hear you found the scan wasn't valuable. Our scan does include testing of the cardiovascular system and metabolism along with the mole mapping. We are working to advance our scans for future. If you wish to share more about your experience with us, or any feedback, feel free to contact us at support-uk@nekohealth.com or give us a call at +44 7701 411315 and would love to discuss this further with you. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Very professional in all aspects

Very professional in all aspects
Covered everything you needed to know about your body and health

April 7, 2026
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Reply from Neko Health

Thank you for taking the time to share your feedback! It's so great to hear you found the experience professional and comprehensive, and that it covered everything you needed to know about your health.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, everything was simple and explained as we went along and a good explanation of the results from the doctor on duty

March 27, 2026
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Reply from Neko Health

Thank you for your feedback and your 5 star review! We’re glad you found the process simple, clearly explained, and that the results discussion with the doctor was helpful. We hope to see you back next year!

Many thanks,
Neko Health

Rated 2 out of 5 stars

Aftercare is shambolic

Actual scan and cardio check were impressive and efficient

Unfortunately the aftercare is shambolic and totally disorganised

Just cancelled my follow up appointment after numerous attempts to organise scans and blood tests that were offered after the initial appointment

Staff are lovely

February 10, 2026
Unprompted review
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Reply from Neko Health

Thank you for taking the time to share your feedback with us, and we're sorry to hear about the disappointment caused with our follow up process. We have shared your feedback with the wider team. We would love to have a further look into this, if you're open to sharing your feedback in more detail, please get in touch with us at support-uk@nekohealth.com or +44 7701 411315 and we can review this with our team. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Amazing !

Amazing !!
Everything was great, the staff/nurses and Dr were all amazing & and the technology is great.

April 11, 2026
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Reply from Neko Health

We appreciate you taking the time to share your review! It's so great to hear you had an amazing experience at our clinic, and you enjoyed our technology. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

The arrival and welcome was comfortable…

The arrival and welcome was comfortable and reassuring. It has a very futuristic feel to the whole environment and everyone was incredibly professional. The nurse who took all my readings was extremely knowledgable and put me at ease and the doctor who read through my results was informative and knowledgeable. No stone was left unturned.

April 1, 2026
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Reply from Neko Health

Thank you for taking the time to share your 5 star review! We're glad to hear our staff made you feel comfortable during the appointment, and you received some knowledgable feedback on your results. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Very efficient but at no time felt…

Very efficient but at no time felt rushed.

April 9, 2026
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Reply from Neko Health

Thank you for your review! It's great to know you had enough time to discuss your results in the consulation with your doctor, we appreciate your feedback. Thank you for taking the time to share this with us. We hope to see you back again next year! 

Best regards, 
Neko Health

Rated 5 out of 5 stars

Great from start to finish and would…

Great from start to finish and would recommend this simple health check for everyone

April 3, 2026
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Reply from Neko Health

Thank you so much for your 5 star review! We’re so pleased to hear you had a great experience from start to finish, we really appreciate you taking the time to share your feedback and hope to see you back next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Seems to be a very slick and…

Seems to be a very slick and professional operation

April 7, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your feedback, we appreciate your 5 star review! 

Many thanks,
Neko health

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