N-Store  Reviews 

506
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers had an average experience overall. Customers generally found the products, particularly tablets, to be excellent, offering great value for money compared to more expensive alternatives. Many highlighted good screen quality, decent speed, solid build, and ease of setup. However, a significant number of customers experienced considerable dissatisfaction with delivery times and the overall order process. Many reported prolonged delays, unfulfilled orders, and a lack of clear communication regarding shipping dates, with some waiting months. Some consumers expressed concerns about unfulfilled orders or difficulty contacting the company.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers praising the tablets as surprisingly good... See more

Delivery service

Customers had negative experiences with delivery service, citing significant delays and unfulfilled promises.... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers reporting significant delays and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the product as... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the good value and low cost of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a new tablet based on claims it was British made. The payment I made was processed immediately yet the company claimed it was on 'pre-order'. Not clear how this was the case when the adverts... See more

Rated 3 out of 5 stars

As many others have found the tablet is good value for money but delivery time promises cannot be relied upon any longer. My first order was OK but my subsequently order, in September, was promised... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(506)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

These tablets are cheap for a reason.

While I hadn’t expected Apple or even Samsung quality, I was very disappointed with the E2S Pro Edition bundle I purchased, after reading a number of decent reviews. My bundle included a case and mouse, which were both adequate, and a terrible, cheap and nasty keyboard, which I’m quite sure would have disintegrated pretty quickly. I have had bluetooth tablet keyboards before, and never come across one so flimsy.

When I attempted to set the tablet up by transferring items from my Samsung phone, which should have been very simple, I found it impossible, as the tablet was not recognised by any other devices under the name it claimed. This stopped the process, and resulted in the tablet returning to this sticking point every time it was powered up. When I informed Neocore of this, they completely ignored it, but did offer a £30.00 refund, as they claim the sub-standard “extras” were manufactured by another company.

I rejected that, and asked for a full refund. To be fair, that was processed fairly quickly, although they did fail to refund my return postage, which I was entitled to, as this was a faulty product. I decided just to move on. In summary, you get what you pay for, Spend the extra, and go for a better product.

October 15, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awful awful comoany

I ordered a tablet on 2nd Sept. Expected shipment date was 15th Sept. I got an email saying it had been shipped on 19th. It is now 3 weeks later snd I still haven't received my tablet. I have sent 4vemsikz requesting tracking info but got no reply. Both published telephone numbers for the company are unobtainable. Enteringvthevtravking no on the royal Mail website cones back with nothing. I gave now applied for a refund through the PayPal Buyer Protection Scheme and if this fails I will be issuing a Court Summons against Neocore to get my money back.
Awful awful customer service. Do not touch this company with a bargepole !

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very neat but of kit

Crisp screen Good battery life. Really easy to set up. Quite heavy but I guess that's the battery. The Bluetooth keyboard and mouse are a great addition to the tablet.

September 6, 2025
Unprompted review
Rated 4 out of 5 stars

Budget price but not Budget Performance

The product is excellent and easily compares to other tablets that are many times the price of the Neocore. This was purchased to replace an earlier Neocore tablet which was getting a little long in the tooth. Nicely packaged, the tablet is very easy to set up via the on screen wizard. You can copy your icons from another android tablet or phone.
The unit was charged to about 70% which is very useful. The specs of the tablet are excellent and with the micro SD card, you'll never run out of space.
Controls are very easy and simple. No unnecessary buttons or connectors.
The screen is superb and everything is pin sharp. Streaming videos is a pleasure and the sound quality excellent. I've not used and probably won't use the camera for pictures but I do use it zoom and teams meeting which it handle with ease.
My only disappointment was with the delivery time and my tablet took well over 3 weeks to arrive.
Overall I am delighted with unit and if your looking for a high performance tablet at a very low cost then this is the one for you.

September 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very slow delivery but well worth the…

Very slow delivery but well worth the wait. Excellent all round product. Charges at record speed. Battery lasts all day. Great picture quality. The only downside is the speaker sound which is a little underwhelming. With headphones however, it sounds great.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a Tablet on the 6th of July not arrived

Ordered a Tablet on the 6th of July. Still has not arrived. I have emailed numerous times. Told initially that it was on pre-order. NO indication of this when I ordered. Service and communication has been poor. I was told that it was on its way on 30th July yet only dropped at the parcel shop three days later. Still no indication of delivery on Tracking. I have now asked for a refund and am awaiting a reply. The Tablet may be good but the service is appalling. When I get my money back I will never use this company again despite trying to buy British

August 5, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

great tablet

aprt from waiting slightly longer than expected for delivery, all is well. the tablet seems well made and works well, just what i needed. the price is great too when compared to others at a similar spec.

July 23, 2025
Unprompted review
Rated 4 out of 5 stars

Solid tablet

Solid tablet, fast with great graphics, already in use as backup for a high end laptop, runs well. Delivery time only downfall.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Neocore is a British company

Neocore is a British company
The tablet I bought is fast and very responsive
Got all my apps straight from my phone without any problems

I would highly recommend this product

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fast & Reliable

Very good overall performance from a British made tablet for the money. Solid in stature and faster that equivalent other makes by far.

July 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

just the job

after initial confusion as to model i needed, it was soon sorted and delivery made, the case is good and is going to be an asset.

June 30, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look