N-Store  Reviews 

506
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers had an average experience overall. Customers generally found the products, particularly tablets, to be excellent, offering great value for money compared to more expensive alternatives. Many highlighted good screen quality, decent speed, solid build, and ease of setup. However, a significant number of customers experienced considerable dissatisfaction with delivery times and the overall order process. Many reported prolonged delays, unfulfilled orders, and a lack of clear communication regarding shipping dates, with some waiting months. Some consumers expressed concerns about unfulfilled orders or difficulty contacting the company.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers praising the tablets as surprisingly good... See more

Delivery service

Customers had negative experiences with delivery service, citing significant delays and unfulfilled promises.... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers reporting significant delays and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the product as... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the good value and low cost of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a new tablet based on claims it was British made. The payment I made was processed immediately yet the company claimed it was on 'pre-order'. Not clear how this was the case when the adverts... See more

Rated 3 out of 5 stars

As many others have found the tablet is good value for money but delivery time promises cannot be relied upon any longer. My first order was OK but my subsequently order, in September, was promised... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(506)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Neocore does not disappoint.

As ever, Neocore does not disappoint. I have been buying their tablets for years. I find them well built, sturdy and they perform excellently. I have never felt the need to go anywhere else.

March 26, 2025
Unprompted review
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Rated 4 out of 5 stars

Great little tablet, slow delivery

Great little tablet. Does everything I need it to. Came with a wireless keyboard and mouse. Haven't used the mouse yet, but the keyboard is a nice addition, although it is white when the box and order stated it should be black. Screen protector was fiddly to apply and I still have a few bubbles despite following the instructions to the letter, which is a shame.
Delivery took a lot longer than anticipated, with the order placed on 8 March and the delivery finally arriving on 20 March. Customer service were prompt in responding when I contacted them for updates.

March 26, 2025
Unprompted review
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Rated 3 out of 5 stars

Out of Three separate orders this is…

Out of Three separate orders this is the only one that has arrived within a reasonable time scale.
1 the Tablet took around 6 weeks to arrive when it should have been 4 weeks.
2 the case/ stand came around 3 weeks when I enquired they were in stock
3 the keyboard arrived within decent time.
Overall the total equipment is good and I hope all now works satisfactory. Thanks Steve Whitaker

March 12, 2025
Rated 5 out of 5 stars

I've bought Neocore tablets before,and…

I've bought Neocore tablets before,and I must admit that every one of them has performed 100 % !.Excellent value for money,but you may think"o.k.,what happened to the others ?". Well,to be honest,changes imposed beyond my control (app updates,etc.),have conspired to thwart the spec.,of devices,regardless of make.Other makes have been and gone - a lot quicker than Neocore,and whether by force of habit because of this,I habitually get another tablet in case of being "electronically marooned"!. My last Neocore is a refurbished E2,and at a fraction of a new item's price is as good as new,by appearance and performance - I wish I'd known earlier,but,hey foresight,etc. .. Very well packaged,fast delivery,but tablet only,so if your previous tablet was one of these,just refer to it's paperwork and adaptor/charger/usb and should be o.k.
Great company,great product and great British !. Thanks,all @ Neocore and for great after-sales experience !.

February 25, 2025
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