Neomachi Reviews 

869
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, durable prints, and overall well-made construction that withstands numerous washes. Many people appreciate the unique and amazing designs, often finding them aesthetically pleasing and true to various themes. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving quickly and often sooner than expected. Customer service also receives high marks for being responsive, helpful, and effectively resolving issues like incorrect sizes or missing prints. However, some customers experienced issues with sizing, particularly with hoodies running small, and a few reported that prints faded over time or that orders took an unusually long time to arrive.

What people talk about most

Product

Consumers find product to be positive, with many expressing high satisfaction with the quality, design, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the solid quality, stylish designs, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swift and fast delivery... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and a desire... See more

Customer service

Users describe positive interactions with customer service, with many reviewers giving it a 10/10 and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good quality articles, beautifull designs. Warning, the T-shirt are sized properly, but the hoodies size really small, take at least one size bigger than what you're used to with other brand.

Rated 4 out of 5 stars

I love the design which Is why I ordered a T shirt and hoodie. I assumed, due to the price that they would be made from premium, more heavyweight material however on receipt of the goods I was disa... See more

Rated 4 out of 5 stars

Amazing designs, great delivery and good products. As described the size is a neat fit and should be over-sized for a more casual style.

Rated 4 out of 5 stars

Hoodies are good quality, bright colors, stiff and soft cotton. Delivery into finland taked 14 days.


Company details

  1. Clothing Store

Written by the company

Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world. Neomachi draws its inspiration from Japanese, anime, futuristic and retro inspired themes. The designs are made from scratch by real artists. The idea is to produce quality clothes that are cool enough to stand out, yet subtle enough to be wearable on a daily basis. The t-shirts, hoodies and sweaters are made from 100% organic cotton.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

869 reviews

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Replied to 11% of negative reviews

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4.5

All reviews

(869)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Designs are awesome

Designs are awesome! And withstand being washed, washed mine about 5 times now and still looks as good as the day I got it!

Only thing I would advise is that for me, they come up smaller than other brands I have brought in the past so I would consider ordering one size bigger than your usual go to hoodie.

December 31, 2023
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Rated 5 out of 5 stars

Neomachi shop congrats from Julio H.P

The best team and the best quality hoodies.

I buy more in the future, the phoenix, evo and japanese mythology mixed with cyberpunk style.

Thanks guys to the ciborg and the computer really :). I like your drawing.

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great!

Great experience and great quality products! Delivery was very quick despite coming from Europe. Very impressed and would absolutely buy again.

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Unique designs

Unique design, good fit hoodie. Had a small issue that was (very) well handled by the Neomachi support service.

December 1, 2023
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Rated 5 out of 5 stars

Great designs

Great designs, the fabric of the shirts and hoodies is really good. Also shipping times are reasonably fast. Can totally recommend !

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely good customer service

The hoodies are so incredibly soft and comfortable and have a high quality. And they look so great so now I'm the coolest person in the grocery store.
I accidentally ordered one of them in the wrong size because the website selects XS by default. But the customer support was extremely helpful with guiding me through the swap process. The whole interaction was just so positive. I had also made a suggestion on how to improve the website to avoid wrong size orders and they reacted super well to that, so this will probably be less of a problem in the future. They do their absolute best.

November 15, 2023
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Rated 5 out of 5 stars

Great products and customer support

Design and quality of the Hoodie I ordered are excellent and the sizing is true to size. I am more than satisfied with it. Additionally, I have to say, that communication with Neomachi is very easy and quick. I can definitely recommend this shop!

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

instant favorite

ive been wanting the onmyo zipped hoodie for ages and i finally got the chance to buy it.

the moment i put it on, it was my new favorite. the fabric is super soft, fairly thin but still warm, the sleeves are longer than on other (non neomachi) garments, but i prefer and love this, and the print is absolutely amazing. its so clear, so beautiful, the colors pop right into your face.

ive washed the hoodie a couple times now and the print is still intact, whereas im used to prints cracking at least a bit after the first few washes.

i adore this thing. i will be back for more.

service wise i dont really have a lot of comments. delivery was a tad slow for what im used to. it took 1.5 week for the hoodie to arrive, which is perfectly within the shipping window they gave, so i wasnt worried. and the wait was worth it for the quality delivered.

November 4, 2023
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Rated 4 out of 5 stars

Great products and I love the design

Great products and I love the design. After washing the t-shirt a few times it seems to me like the vibrant colors became a little bit more dull. But the print is still there, nothing is flaking off.

November 24, 2023
Unprompted review
Rated 4 out of 5 stars

Ive had 2 t shirts vor a year

Ive had 2 t shirts vor a year, since 2 november 2022. I love the graphics, and although slightly worn, it gives a nice vintage feeling (mostly because I throw the shirts into the dryer with no remorse)
If you want the graphics to last, wash onside out and let them hang, then iron them inside out as well (like anyone got time for that, lol.) Overal experience with Neomachi has been great! 020 for life!

November 20, 2023
Unprompted review
Rated 4 out of 5 stars

Comfy and fantastic looking but expensive

I bought a Otori Hoodie because I love the design and the style. The code made it cheaper so that's when I decided to actually buy. The hoodie is really comfy and looks fantastic. A few people even asked me where I got it from.
I bought one size bigger so that it's rather a comfortable fit. (I'm 1,98m and normaly wear a XXL)
The only complaint is that this brand is pretty expensive, but I kinda get it because of the actual environmental friendliness and if you use a discount code it's really worth it!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

DHL's new delivery standards, one eternity later...

Despite the fact the parcel arrived 1 and half month later due to the fault of the DHL driver, though the label was correctly addressed, the driver is setting its own standards and sent it back. The customer service of Neomach was friendly and helped me a lot in this matter. Thank You sooo much, every time again, the clothing is awesome!!<3

November 8, 2023
Unprompted review
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