Neon Effect Reviews 109

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I approached Neon Effect with a bespoke design of a logo. Tom responded with a mock-up very quickly and handled everything from there going forward. He was great with communication and set expectation... See more

Rated 5 out of 5 stars

Quick response and delivery time. Required the Neon for an event, was worried if it went over the estimated delivery it wouldn’t arrive on time, but was delivered well within the estimated dat... See more

Rated 5 out of 5 stars

Absolutely outstanding service from beginning to end! This is the way all businesses should operate. We ordered a customised sign with our logo along with an "on air" sign. We got an incredibl... See more

Rated 5 out of 5 stars

We decided to have a neon light made for the kitchen. Tom was really helpful throughout the design process and made sure we found the best colour for the acrylic background to match the wall space. De... See more

Company details

  1. Lighting Store

Written by the company

We're Neon Effect. We don't claim we are the 'No.1' or 'leading' LED neon brand like many others do, we just create high quality signs for competitive prices. Check out our 1,000+ 4.9* reviews on our Etsy store and buy with confidence: https://www.etsy.com/shop/litelylights


Contact info

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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Rated 5 out of 5 stars

Superb Signage

Product is amazing. Service was outstanding. Every question I had was answered at speed and in detail. Am looking forward to my next neon sign needs and 'll be back here with gusto - nice one.

September 18, 2025
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Rated 5 out of 5 stars

I approached Neon Effect with a bespoke…

I approached Neon Effect with a bespoke design of a logo. Tom responded with a mock-up very quickly and handled everything from there going forward. He was great with communication and set expectation on delivery very early on, so I was comfortable going into the purchase. The sign arrived as expected, quality is superb (and very bright!) and the packaging is of huge quality - some may say it's like a challenge in an episode of the Krypton Factor to get into it, but you want it protected, don't you?! Overall, great purchasing experience.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

A very happy customer!

I ordered a custom made sign as a birthday gift, and was really pleased with both the item and the service from Neon Effect.

If you are looking for a neon/light up sign then I would certainly recommend Neon Effect.

From a very happy customer!

April 23, 2025
Rated 5 out of 5 stars

Spot on, easy 5* review, fantastic service

I ordered a very large custom sign of my businesses logo, the team were incredibly professional, got back to my emails quickly and the sign is stunning. Was suprised to see it arrive so quickly and it was packaged well. The RGB lighting is very bright and it has some built in effects that I didn't expect, Couldn't recommend more to anyone looking for this type of signage. Thanks a lot guys, I will be back!

April 7, 2025
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Rated 5 out of 5 stars

Great quality and incredible customer service

From start to finish, I had a great experience with Tom. I sent over a design, which he was able to match perfectly. The finished product looks beautiful, and has the advantage over other companies of coming with a dimmer switch as standard. Great product, great service - very happy to recommend to anyone.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Five stars all around!

Five stars all around! The led sign is excellent quality – well-made and looks fantastic. I was amazed at how quickly it arrived; it was here in just a couple of days. The seller was a pleasure to deal with; he responded to my messages immediately and was incredibly friendly. A truly wonderful buying experience!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service, absolutely amazing customer service & support 100% clarity, Tom (I believe was their name) was excellent in keeping me up to date & helping throughout the process. Would definitely recommend 10/10 easy

January 17, 2025
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Rated 5 out of 5 stars

Absolutely amazing company to work with…

Absolutely amazing company to work with got 3 custom neon signs from these absolute legends, the quality of the products themselves was superb & they were incredibly good with communication keeping me up to date with the order & the way they were
Packaged was perfect, absolute star of a company will definitely use again in the future and will be recommending to any and all friends I can.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

amazing product ! so happy with it, exactly as the replica. thank you so much.
had an issue with delivery due to fedex but tom communicated throughout the whole process. thank you again!

November 27, 2024
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Rated 5 out of 5 stars

We needed a bespoke design and with a…

We needed a bespoke design and with a quick turnaround. Uploading to the website was quick and easy and communications was very swift. The end product was excellent and better than we had imagined. Very professional service all round.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Brilliant company - super quick turnaround and it's absolutely brilliant! Bought ours for my son, but I now want one for myself :D

October 24, 2024
Rated 5 out of 5 stars

Excellent Service

Excellent service from Tom and his team. Really pleased with the finished result. Created exactly the impact I wanted.
Fast service and nothing too much trouble. All questions answered quickly and efficiently.
Have no hesitation recommending.

October 30, 2024
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Rated 5 out of 5 stars

Amazing service, fantastic product!

Can't thank these guys enough. Ordered last week and received within 7 days. I specifically requested non branded packaging, as my son (who it is for) takes the post in, and they were more than willing to accommodate this.

The sign arrived well-packaged and looks amazing. I can't wait to give it to my son, he's going to love it.

Thank you for an amazing service. Would highly recommend.

October 23, 2024
Unprompted review

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