Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the attractive design, premium aesthetics, and careful packaging of items chosen for home decoration and special gifting purposes. Many buyers also express satisfaction, noting that shipments arrive promptly and that the items function well for daily tasks around the house. Some reviewers were not happy with extended delivery delays, tracking issues, and receiving damaged products in their orders. Other people experienced frustrating interactions with unhelpful support staff and expressed strong dissatisfaction regarding rigid company policies for replacements and returns. Additionally, a few buyers noted receiving incorrect items or finding the product quality to be disappointing overall.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While some... See more

Quality

Users describe ambiguous interactions with quality, noting both satisfaction and severe flaws. Many consumers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise the... See more

Order

Clients share ambiguous opinions on order, reflecting a wide range of vastly different experiences. While... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a mix of severe frustration and occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more

Rated 5 out of 5 stars

I had ordered terracotta diyas. The order was delivered before the estimated date. The packaging was done beautifully ensuring the safety of the fragile items. Thank you Nestasia.


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Very attractive and elegant

Very attractive and elegant
But you need to improve on communication with customers. No mail or SMS sent from booking to shipping. I had to call you to find out status.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

World Class

I have ordered lots of stuff on Nestasia twice. And each of the articles is exactly as described and pictured on their website. Plus the quality is, in my view world class. Hope they keep up the good work holding themselves to the same quality and price standards. This is the "Make in India" that will work. Good luck team Nestasia!

October 20, 2021
Unprompted review
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Rated 5 out of 5 stars

PVC Placemat Set

The size is bigger than most. Quality is great. Looks absolutely gorgeous. (Ordered the golden one)

October 9, 2021
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site
They sent me wrong product and customer support did nothing to resolve the issue. They just asked me to keep the item. They abuse customer's money.

October 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Very disappointed with the product I…

Very disappointed with the product I received. I had ordered a glass plate with compartments for food/lunch/dinner but for 700INR they sent such a small plate it is smaller than a palm. One can't really eat anything in it. It's totally useless. I feel prices are exorbitant and products are useless

October 8, 2021
Unprompted review
Rated 1 out of 5 stars

Very very bad experience with nestasia…horrible customer care

Very very bad experience with nestasia …total cheaters ..we had canceled the order yet it was delivered..it came after 20 days ..they r refusing the return ..that too the product is not upto the mark total bad quality.. not worth anything .. They are scammers. Do not waste your time and money with this joke of a company!!

August 25, 2021
Unprompted review
Rated 1 out of 5 stars

The Biggest Mistake

We have brought a dinnerware set and that was the biggest mistake that i have done it is full of scratches but they refuse to even replace the expensive product even after accepting their fault ,Worst Co Will sugggest everyone not to buy and feel cheated

August 19, 2021
Unprompted review
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Rated 1 out of 5 stars

I am very disappointed

I am very disappointed, this is the first time I am ordering from Nestasia. Being so expensive we expect good quality products. I received a scratched up soap dispenser I was sent a replacement which was even worse than the first one it looked like old stock . After sending pictures I was told I can’t get another replacement or refund. Absolutely terrible!

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Quality

This was my first purchase from Nestasia, the delivery was quick. All their products are aesthetically pleasing and the quality is premium as well. Cant wait to shop more.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

soap dispense

I bought a soap dispenser. The purpose was to replace plastic hand sanitizer bottle. The dispenser is beautiful and so beautiful. It’s well made, the pump works really well. It’s a small decor piece.

August 2, 2021
Unprompted review
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Rated 5 out of 5 stars

I loved the product delivered by…

I loved the product delivered by Nestasia! And ...They are so helpful.. Huge appreciation to the Instagram handle team as well ! The team is always more than ready to help out with any kind of information about the product and that makes Nestasia so much special ❤... Thanks a lot for delivering the best ! Definitely gonna recommend to others as well as order many more cute stuff from Nestasia ! Good work,Nestasia !

July 26, 2021
Unprompted review

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