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4.1
52 reviews
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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They don't exchange purchased goods. They let the deadline expire and then responded that an exchange was no longer possible.
Ils n'échangent pas les articles achetés. Ils ont laissé expirer le délai, puis ont répondu qu'un échange n'était plus possible.
I returned my items using the return label provided by Nestore Vintage. That was over two months ago. According to the tracking number, the package was delivered to Nestore Vintage, but they keep saying they never received it. Until today, I still haven’t received my refund of around 200 euros. On top of that, it often takes days to get a reply to an email. Very disappointing experience. Not recommended. If anyone doubts this, feel free to contact me and I will provide evidence.
Impossible to return an item. I received the wrong article, which was also way too small. I tried returning it, but it was delivered right back to me. Horrible customer service—they barely respond, and only on Instagram. Very unprofessional. If I were you, I would avoid this store!
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