Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more
Company replied
Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more
Company replied
I play for fun and wins. It's the only site I found that keeps the games entertaining after many months, I self excluded from others. The Big Bass games I love but they take and take even on all stake... See more
Company replied
Company details
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great help x
July 6, 2026
Reply from NetBet.co.uk
Hi Aleksandra,
We’re delighted to hear that you had a great experience with our support. Thank you for your kind feedback — it’s truly appreciated!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
promotions dont last
to start you get free offers , great selections, easy withdrawals, and amazing customer service teams happy to help, untill you start to win money then they take everything away , then u get nothing
July 3, 2026
Reply from NetBet.co.uk
Hi Michael,
Thank you for your kind words!
It's great to know you've enjoyed our offers, game selection, easy withdrawals, and the support provided by our customer service team.
Your recommendation means a lot to us and motivates us to keep delivering the best possible experience.
If you ever need any assistance or have any questions, please don't hesitate to contact our support team at uk-support@netbet.co.uk — they'll be happy to help.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Michael,
We appreciate you sharing your experience.
We're glad to hear Harvey was so helpful and provided you with great support. We'll be sure to pass your kind words on to him and the team.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Harvey was ever so helpful with my…
Harvey was ever so helpful with my query, understood the query straightaway and was able to resolve it within minutes. Great experience for me and great service from Harvey
July 2, 2026
Reply from NetBet.co.uk
Hi Amy,
We’re pleased to hear that Harvey was able to assist you with your query and provide a quick resolution. It’s great to know that he understood your request right away and delivered the level of service we aim to provide. We appreciate you taking the time to share your experience and will make sure your kind words are passed on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I accidentally made a mistake and they…
I accidentally made a mistake and they helped right away and sorted my account
July 1, 2026
Reply from NetBet.co.uk
Hi Peter,
We’re glad to hear that our team was able to assist you quickly and get everything sorted. We understand that mistakes can happen, and we’re pleased that we could provide the support needed to help resolve the matter for you.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
The interface is superb
The interface is superb. Everything is understandable for when you first start betting. I have loved their bonuses for the world Cup, they are leagues above the rest in this regard. The customer service is second to none and if you enjoy live casino and slot options then you are definitely in for a treat! Particularly shout out for Dean and Natasha, they are professional and so swift when it comes to responding to emails. The only drawback is the slow withdrawal process, that said your money will be in your bank within 24 hours in my experience.
I finally know my accas from my bet builders thanks to the site ! I have tried to place bets on other leading companies in this market and just found it a confusing and off putting experience.
So, major kudos to NetBet !
July 1, 2026
Reply from NetBet.co.uk
Hi Keeley,
Wow – thank you so much for taking the time to leave such a detailed and thoughtful review! We’re absolutely delighted to hear that you’re enjoying the platform, and overall customer service have all contributed to such a positive experience.
Thank you again for your recommendation and support – we’re delighted to have you as part of the NetBet community!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Good customer service and friendly…
Good customer service and friendly actually wont money
June 30, 2026
Reply from NetBet.co.uk
Hi Craig,
We’re delighted to hear that you had a positive experience with our friendly customer service, and congratulations on your win!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Chloe,
We’re really pleased to hear that our team was able to help when you made an error. Mistakes can happen, so it’s great to know everything was sorted quickly and smoothly for you.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
The worst casino I ever played
The worst casino I ever played , it’s so hard to reach a bonus . Absolutely scam I lost so much money , when you put 20£ on slots it’s gone in 1-2min 40p,60p or 80p . I no understand why the review is so high probably scam people. Don’t start with that casino !!!
June 27, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Aga,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
Someone gained access to my account
Someone gained access to my account and rinsed my bank account, no checking in or further checks from netbet and near impossible to contact to sort out. Over £650 within the space of 10 minutes.
June 25, 2026
Unprompted review
Reply from NetBet.co.uk
Hi George,
We’re very sorry to hear about your experience and understand how distressing this situation must have been.
Please note that the security of an account, including login credentials and payment method information, is the responsibility of the account holder. We strongly encourage all customers to keep their login details secure and never share them with anyone to help protect their accounts from unauthorised access.
If you have not already done so, we strongly encourage you to contact our Customer Support team as soon as possible so we can review the activity on your account and provide any clarification or assistance available.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Im unsure at the moment as I won quite…
Im unsure at the moment as I won quite quickly and customer service were really polite but I am still awaiting my winnings, ive offered my documents to speed up the process but they didn't want them so no idea what's happening but will update
June 26, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Raymond,
Thank you for sharing your experience. We’re pleased to hear that you found our customer service team polite and that you were able to enjoy an early win.
We understand that waiting for a withdrawal can be concerning. In some cases, documents are not required immediately, depending on the status of the account and our verification processes. If your withdrawal is still pending and you would like an update, please don’t hesitate to contact our Customer Support team, who will be happy to provide further information on its status.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Excellent betting experience
Excellent betting experience. Easy to use ,good odds, fast customer service and friendly support. I would recommend NetBet to others.
June 22, 2026
Reply from NetBet.co.uk
Hi Erika,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had an excellent betting experience and that you found the platform easy to use, with good odds, fast customer service, and friendly support.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Remae,
We’re delighted to hear that you received amazing support. Providing friendly, efficient, and reliable assistance is always our goal, so your feedback truly means a lot to us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Cancelling bonuses and free spins with no reasons given
Member of this site for a long time, as soon as you start winning more than you lose, they will ban you from bonuses and free spins that they offer and will give no reason for it. This issue seems to be a regular thing for NetBet, do not waste your time or money.
June 19, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Demi,
We’re sorry to hear that you’ve been disappointed by your experience. We understand how frustrating it can be when your promotional eligibility changes.
Please note that bonus restrictions may sometimes be applied as part of business decisions and internal promotional eligibility criteria. However, these statuses are not always permanent, and accounts may be reviewed periodically. As a result, promotional eligibility may be reinstated following a future review.
If you would like any further clarification regarding your account status, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great customer service
I've only had to contact customer support on Netbet once, when some free spins hadn't turned up from an offer. Dean helped me out and live chat and was great, crediting the free spins into my account manually within a couple of minutes. Many thanks Dean.
June 18, 2026
Reply from NetBet.co.uk
Hi Simon,
Thank you for taking the time to share your experience!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Christopher,
We’re delighted to hear that you received excellent customer service from Max.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I had trouble getting my free spins but…
I had trouble getting my free spins but Carla has sorted it thank you
June 12, 2026
Reply from NetBet.co.uk
Hi Rosemary,
We’re pleased to hear that the issue with your free spins was resolved. We understand how frustrating it can be when things don’t go as expected, so it’s great to know that Carla was able to sort everything out for you. We’ll be sure to pass your kind feedback on to her.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Wiktoria,
We’re pleased to hear that you had a good experience with us. Thank you for taking the time to share your feedback — it’s always appreciated!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Free spins on the wheel and still one…
Free spins on the wheel and still one spin. Nothing has changed for several months now. They're still scamming people. The only thing that's changed is the wheel.
June 9, 2026
Unprompted review
Reply from NetBet.co.uk
Hi,
We’re sorry to hear that you feel this way about the Wheel feature. We would like to clarify that the Wheel is completely free to play and offers players the opportunity to win a variety of prizes at no cost.
The prize awarded on each spin is determined by chance, and the amount or reward won can vary depending on luck. While we understand it can be disappointing not to receive larger prizes, the feature is designed as a free bonus and all outcomes are randomly generated.
If you have any other questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Well I take it all back they made a…
Well I take it all back they made a mistake my bet was rectified and settled as won thanks netbet genuine company
June 8, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Stephen,
Thank you for taking the time to share your feedback.
While we regret the initial mistake and any concern it may have caused, we’re glad we were able to put things right and restore your confidence in us. Your understanding is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
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