Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more
Company replied
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Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more
Company replied
Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more
Company replied
I had just joined as a new customer and went on to wager £20 on the welcome bonus for 100 free spins. However, no spins were given to me. After speaking to Clara on customer support I found out that u... See more
Company replied
Company details
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Cancelling bonuses and free spins with no reasons given
Member of this site for a long time, as soon as you start winning more than you lose, they will ban you from bonuses and free spins that they offer and will give no reason for it. This issue seems to be a regular thing for NetBet, do not waste your time or money.
June 19, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Demi,
We’re sorry to hear that you’ve been disappointed by your experience. We understand how frustrating it can be when your promotional eligibility changes.
Please note that bonus restrictions may sometimes be applied as part of business decisions and internal promotional eligibility criteria. However, these statuses are not always permanent, and accounts may be reviewed periodically. As a result, promotional eligibility may be reinstated following a future review.
If you would like any further clarification regarding your account status, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great customer service
I've only had to contact customer support on Netbet once, when some free spins hadn't turned up from an offer. Dean helped me out and live chat and was great, crediting the free spins into my account manually within a couple of minutes. Many thanks Dean.
June 18, 2026
Reply from NetBet.co.uk
Hi Simon,
Thank you for taking the time to share your experience!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Christopher,
We’re delighted to hear that you received excellent customer service from Max.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I had trouble getting my free spins but…
I had trouble getting my free spins but Carla has sorted it thank you
June 12, 2026
Reply from NetBet.co.uk
Hi Rosemary,
We’re pleased to hear that the issue with your free spins was resolved. We understand how frustrating it can be when things don’t go as expected, so it’s great to know that Carla was able to sort everything out for you. We’ll be sure to pass your kind feedback on to her.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Wiktoria,
We’re pleased to hear that you had a good experience with us. Thank you for taking the time to share your feedback — it’s always appreciated!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Free spins on the wheel and still one…
Free spins on the wheel and still one spin. Nothing has changed for several months now. They're still scamming people. The only thing that's changed is the wheel.
June 9, 2026
Unprompted review
Reply from NetBet.co.uk
Hi,
We’re sorry to hear that you feel this way about the Wheel feature. We would like to clarify that the Wheel is completely free to play and offers players the opportunity to win a variety of prizes at no cost.
The prize awarded on each spin is determined by chance, and the amount or reward won can vary depending on luck. While we understand it can be disappointing not to receive larger prizes, the feature is designed as a free bonus and all outcomes are randomly generated.
If you have any other questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Well I take it all back they made a…
Well I take it all back they made a mistake my bet was rectified and settled as won thanks netbet genuine company
June 8, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Stephen,
Thank you for taking the time to share your feedback.
While we regret the initial mistake and any concern it may have caused, we’re glad we were able to put things right and restore your confidence in us. Your understanding is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great coustmer service
Great coustmer service, reliable team and very friendly,
With Great games new games and Great odds on sports 👏
June 6, 2026
Unprompted review
Reply from NetBet.co.uk
Hi James,
We’re delighted to hear that you’ve had such a positive experience with us!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Steve,
We’re delighted to hear that Dean was polite, professional, and very helpful during your experience. Providing friendly and knowledgeable support is exactly what we strive for, and we’ll be sure to pass your kind feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Say my withdrawal have been paid only…
Say my withdrawal have been paid only received 1 when contacted just keep telling me to contact my bank
June 4, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Nath,
We’re very sorry to hear about your experience and understand how frustrating it must be to be waiting for funds that you were expecting to receive.
If a withdrawal has been successfully paid from our side, please note that it can sometimes take a few business days for the funds to reach your bank account, depending on the receiving bank's processing times. We appreciate that this can be concerning, especially when another withdrawal has already arrived.
We would be happy to look into this further and provide any available information regarding the payment status. If you require further clarification, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Shane,
We’re really pleased to hear that your query was handled quickly and efficiently. It’s great to know everything was sorted to your satisfaction, and we truly appreciate your recommendation!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Dean,
We’re delighted to hear that you found our team considerate. Providing thoughtful and understanding support is something we take great pride in, so your feedback is truly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
scammers
scammers, the moment you click on any market, the moment they drop the odds, i blocked my account with them from the first deposit
June 3, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Mourad,
We’re sorry to hear that this was your impression of our sportsbook. We would like to reassure you that odds are not adjusted on an individual customer basis when a selection is clicked. Sports betting odds are dynamic and can change at any time due to market movements, trading activity, or changes in the underlying event, and these updates apply to all customers.
We regret that your experience led you to close your account. If there is anything specific about your experience that you would like us to review or clarify, we would be happy to look into it further.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Ridiculous
This casino is so ridiculous over 7 months betting and won absolutely nothing. Every single month just deposited played and won nothing. They say to you this is just bad luck. But I am sorry if this happens every single month for such a long time this is not bad luck. There is something seriously wrong with this casino. Tell me how is possible to play game spen 100£ and have no win. Ridiculous. Casino have promotions and they give you one free spin 😅😅😅😅 .
June 2, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Milan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Damian,
We’re delighted to hear that you found everything super easy to deal with! It’s even better to know that Nick made such a positive impression — we’ll be sure to pass on your kind words and let him know he’s a legend! 😊
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Not a good site just take your money ,
June 2, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Kim,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
The fact there are such great reviews…
The fact there are such great reviews for this company sum up everything that's wrong with Trustpilot
I notice all the 5 stars only talk about customer service, not about the dreadful sports odds and awful limits. It's embarrassing to see such nonsense being allowed on here.
I was sent my info in and 6 weeks later was restricted to such a derisory amount that I never used again
June 1, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Jake,
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration regarding betting limits and appreciate you taking the time to share your feedback.
Please note that account reviews and betting limits are based on a variety of factors and are applied in accordance with our trading management policies, and are a standard practice across the industry.
As for the odds, these can vary between operators depending on a number of factors, including market conditions, trading models, and event-specific risk assessments. While we appreciate that you may have found better prices elsewhere, we continuously review our sportsbook offering to ensure we remain competitive across a wide range of markets.
If you would like any further clarification regarding your account, please don't hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
The issue was fixed immediately after…
The issue was fixed immediately after getting in touch with support.
5 stars.
June 1, 2026
Reply from NetBet.co.uk
Hi Nigel,
We’re delighted to hear that your issue was fixed immediately after contacting support.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Lloyd,
We’re really pleased to hear that you had a positive experience and found our team member helpful. Thank you for taking the time to share your feedback — it’s greatly appreciated!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Daniel,
We’re delighted to hear that you had a really good customer service experience. Providing friendly, helpful, and efficient support is always our goal, so your feedback is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
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