Used to be good back in the day, now it's quite bad. Most of the nice games have been removed, all the games now seems fixed beyond recognition. £1 bonuses pays £10-50 max. To win something... See more
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See what reviewers are saying
I had just joined as a new customer and went on to wager £20 on the welcome bonus for 100 free spins. However, no spins were given to me. After speaking to Clara on customer support I found out that u... See more
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Totally would use again, currently waiting on withdrawal but came out with 72 quid, 100 spins bonus weren't great pulled 2quid out got more from playing big bass Vegas double down deluxe my go to game... See more
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There are a lot of betting apps out there but my go to is 100% Netbet! Payout is instant and on the off chance it’s not get in contact and it’s sorted it minutes if not seconds. I’ve been with Net... See more
Company replied
Company details
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
You should know
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Max was extremely helpful
April 3, 2026
Reply from NetBet.co.uk
Hi Cian,
We’re really pleased to hear that Max was extremely helpful during your experience. It’s great to know you received the support you needed, and we’ll be sure to pass your kind feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Mamruru,
We’re delighted to hear that you’re happy with our customer care, fast withdrawals, and fair gaming experience. Thank you for taking the time to share your feedback — it truly means a lot to us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
This is a good casino I particularly…
This is a good casino I particularly like the selection 👌 of live casino games all good in paid in they paid out
March 30, 2026
Reply from NetBet.co.uk
Hi Philip,
We’re really pleased to hear that you’re enjoying the casino, especially the selection of live games — that’s great to know!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Very helpful and good service and an…
Very helpful and good service and an excellent casino recommendation fully
April 2, 2026
Reply from NetBet.co.uk
Hi Sarah-Jayne,
We’re delighted to hear that you found our service helpful and that you’re enjoying the casino. Your recommendation means a lot to us — thank you for taking the time to share your feedback!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
class mate class
April 1, 2026
Reply from NetBet.co.uk
Hi Clarki,
We love the enthusiasm — thank you for the great feedback! It’s fantastic to hear you’re enjoying your experience with us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
They really do provide excellent…
They really do provide excellent support to their customers.
April 1, 2026
Reply from NetBet.co.uk
Hi Roshan,
We’re delighted to hear that you feel our support is excellent — that’s exactly what we strive for every day. Thank you for taking the time to share your feedback, it truly means a lot to us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
I chatted to the help line and they…
I chatted to the help line and they were very helpful.
April 1, 2026
Reply from NetBet.co.uk
Hi Gilbert,
We’re really pleased to hear that you had a positive experience with our help line and found the support very helpful. That’s exactly what we aim to provide to all our players.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Tracy,
We’re really pleased to hear that you had a great experience with our advisor. Thank you for your kind words — they’re truly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Lloyd,
We’re pleased to hear that you’re happy with both the response time and the offers available. Providing quick support and great promotions is something we always strive for, so your feedback is much appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was very helpful and dealt with my…
Carl was very helpful and dealt with my issue brilliantly
March 31, 2026
Reply from NetBet.co.uk
Hi Nikki,
We’re really pleased to hear that Carl was able to help and deal with your issue so brilliantly. It’s great to know you had such a positive experience, and we’ll be sure to pass your kind feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great job on your site and I hope the…
Great job on your site and I hope the poker it’s same
March 29, 2026
Reply from NetBet.co.uk
Hi Florin,
Thank you for your kind words! We’re really pleased to hear you’re enjoying the site, and we hope you have just as great an experience with our poker offering as well.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Dean,
We’re really pleased to hear that Harvey was helpful and professional during your experience. It’s great to know he provided the support you needed — we’ll be sure to pass your kind feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
DO NOT USE AVOID AVOID AVOID
I am absolutely outraged by the way this casino has treated me. After winning £3,200 fairly and in full compliance with your terms, my account was abruptly closed and my winnings were withheld without any valid explanation. This is completely unacceptable and raises serious concerns about your business practices.
I have kept records of all activity, correspondence, and verification steps I completed, and I am fully prepared to escalate this matter. If my winnings are not paid promptly, I will be pursuing formal complaints through gambling regulators and licensing authorities, as well as seeking legal advice to recover what is rightfully mine.
Your lack of transparency and refusal to resolve this issue leaves me with no confidence in your integrity as an operator. Players deserve to be treated fairly, not have their accounts shut down the moment they win.
I strongly advise others to avoid this casino unless they are willing to risk having their funds withheld. I will not let this go quietly, and I intend to make sure this situation is brought to the attention of the appropriate authorities.
March 27, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Isabel,
We’re very sorry to read your feedback and to hear that you’ve been left with this impression. We understand how concerning this situation must feel, especially when it involves withdrawals.
Please be assured that funds are never withheld without a valid reason. In some cases, actions such as account closure or withholding of funds may occur if there are concerns identified during our checks — for example, the use of third-party payment methods or other issues related to the account, resulting in non-compliance with our terms and conditions.
We would genuinely like the opportunity to review your case in detail and provide you with a clear explanation, so we encourage you to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
I messed up but Carl soon sorted it out…
I messed up but Carl soon sorted it out for me
March 27, 2026
Reply from NetBet.co.uk
Hi Helen,
We’re really pleased to hear that everything was quickly sorted out for you. Mistakes can happen, but it’s great to know Carl was able to step in and help resolve things smoothly. We’ll be sure to pass your kind feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Rebecca,
We’re really pleased to hear that you found the service great, polite, and helpful.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great help from the staff
Great help from the staff. Made a mistake when placing my bet and still credited me my free bets.
March 26, 2026
Reply from NetBet.co.uk
Hi Marc,
We’re really pleased to hear that our team was able to help and resolve the situation for you. Mistakes can happen, so it’s great to know everything was sorted and that you received your free bets.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
worst site and loots money
worst site and loots money. please avoid playing in this, all the games are rigged.
March 25, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Naga,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
Because I was insure how the promotion…
Because I was insure how the promotion worked I thought I had lost my free spins but they were extremely helpful and resolved the matter quickly and very efficiently really good
March 24, 2026
Reply from NetBet.co.uk
Hi Michael,
We’re really pleased to hear that our team was able to clear things up for you and resolve the situation quickly.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Rjel,
We’re really glad to hear you received speedy and friendly help from Harvey. It’s great to know he made such a positive impression — we’ll be sure to pass your kind words on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Very helpful support when I…
Very helpful support when I accidentally clicked the wrong option!
March 21, 2026
Reply from NetBet.co.uk
Hi Anon,
We’re really pleased to hear that our support team was able to help when you accidentally selected the wrong option. It’s great to know everything was resolved smoothly for you.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
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