Netcoins Reviews 572

Everything about this platform feels professional and well-organized. The process was smooth, and I had zero issues using the service.

Very smooth experience overall. The platform is easy to use, transactions are fast, and everything feels secure. Definitely a reliable service I’d recommend.

I appreciate how simple and transparent everything is. No confusion, no hidden issues. Support was responsive and professional.

This service exceeded my expectations. Fast processing, clear instructions, and a trustworthy environment. Would use it again without hesitation.

A very reliable platform with a smooth user experience. Deposits and withdrawals were handled properly. Overall, a solid 10/10.

Professional, well-designed, and easy to navigate. I had no issues during my time using it. Customer support was also helpful.

Everything runs smoothly and feels secure. It’s clear the platform is well-managed. Happy with my experience so far.

Simple process, clear information, and no unnecessary complications. This is exactly what I look for in a platform.

Everything worked smoothly and securely. I felt confident using the service and would happily use it again.

Great platform with a clean layout and efficient performance. Customer experience clearly seems to be a priority here.

Reliable and easy to use with excellent support. I’m genuinely satisfied with the service and would recommend it to others.

I have had zero trouble using Netcoins. Customer Service is top notch. Platform is reliable and easy to use.

Helpful people Customer Support

DO NOT TRUST NETCOINS – LOCKED FUNDS, UNACCEPTABLE CONDUCT

Netcoins took funds from my account and failed to process or return them. My money was removed and despite completing multiple verification steps exactly as requested, they continued to delay and make excuses to keep my funds withheld.

This happened multiple times, repeatedly.

Customer support is male, slow, lazy, and rude. Responses take far too long and are filled with excuses, contradictions, and statements that do not meet basic financial service standards. There is no urgency, no accountability, and no transparency.

They do not care about their customers.

This is NOT how a legitimate financial platform operates. Access to customer funds should never be handled this casually or recklessly.
Their practices are questionable and I wouldn't doubt they are breaching data privacy laws too.

There are many similar complaints online describing locked accounts, missing funds, and customers being stolen from and ignored and data privacy concerns by NETCOINS

This points to a serious trust problem and should be a clear warning to anyone considering using Netcoins.

DO NOT USE NETCOINS

Do not trust them with your money.
The public should stay far away, and financial regulators should be paying close attention.

If you have been wronged by Netcoins, make sure to contact and follow up with Canadian financial regulators listed below:

Federal Regulatory Bodies

Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

Financial Consumer Agency of Canada (FCAC)

Office of the Superintendent of Financial Institutions (OSFI)

🪙 Securities & Market Regulators (Provincial)

Canadian Securities Administrators (CSA)
Ontario Securities Commission (OSC)
Autorité des marchés financiers (AMF) Quebec
British Columbia Securities Commission (BCSC)
Alberta Securities Commission (ASC)
Canadian Deposit Insurance Corporation (CDIC)
And
Contact the Prime Minister as he values knowing about the corrupt companies being brought to his attention.

Your days are numbered Netcoins.

The worst Crypto platform in the world. The worst support, the worst people and they are the devil itself. I tried for the first time ever to withdraw funds from my netcoins to my external wallet, and they blocked my transaction, blocked my account and did not let me get my money back. They stole my money. They are thieves. Take the money out and report as soon as possible.

I have been in the crypto space since 2017. I started using Netcoins in 2021 and have been very happy, and sent many friends to it. They look out for my best interest and freeze my account if they see something. Communication has been great.

Justin and Olivia helped me out extremely well .Without them I would be last and poorer.

I needed a wallet/exchange and thought I found a good one with Netcoins. I had a few questions and the next thing you know, they ban me from holding an account with them at all. I wouldn’t recommend using these people at all. There’s lots of wallets out there better!

Jesse from Support as uick and efficient to resole my issues

I read online that Netcoins was a decent Canadian crypto exchange for buying, selling, and transferring crypto, so I decided to give it a try. I’m 71 years old and already use Crypto.com and Coinbase without any issues.

I verified my account and deposited $1,500 CAD. When I purchased Bitcoin, the commission was roughly $30, leaving me with about $1,470 worth of BTC. I then attempted to withdraw the Bitcoin to my Exodus wallet, which I use to exchange to USDT since Netcoins does not offer stablecoins.

After over an hour stuck in “pending,” I received emails from Netcoins’ security team saying they needed to call me to verify my account. During the call, the representative asked for my age, birthday, name, and where I was sending the Bitcoin. I calmly explained that I was sending it to my own Exodus wallet and that I was not being scammed.

The agent said everything sounded fine and that the crypto would be sent. About 30 minutes later, I received an email stating that Netcoins had decided to close my account, without providing any reason or explanation.

I was forced to convert the Bitcoin back to CAD and withdraw it via Interac, which resulted in another commission of around $30. In the end, I received roughly $1,440 back. I lost money solely because their compliance department chose to close a brand-new account for undisclosed reasons.

This was a very poor experience. The process felt unfair, expensive, and dismissive, especially toward a senior simply trying to move funds to their own wallet. I would not recommend Netcoins to anyone who doesn’t like losing money due to arbitrary compliance decisions.