Neterra Telecommunications Reviews 

137
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

As Director of Business Development at Happy, Burrata and Captain Cook, I am deeply involved in the development and implementation of new technologies, systems and automation across our busine... See more

Company replied

Rated 1 out of 5 stars

They use spamtitan.com security. What this stupid security does is prevent receiving abuse reports when we send via emails. So the company never receives abusive complaints and the issues remain unre... See more

Company replied

Rated 5 out of 5 stars

PERSY Ltd. has been working with Netera for more than 15 years. We are very satisfied with their services. They are always nice and respond very quickly to our requests. We trust them because of their... See more

Rated 5 out of 5 stars

We've been using Neterra services for more than 20 years. We have our own server in their data center together with their technical support. We have very easy communication with their staff and they... See more

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Cloud Storage Service
  4. Internet Service Provider
  5. Satellite Communication Service

About Neterra Telecommunications

Written by the company

Neterra is a global communications service provider and Starlink Authorized Reseller, recognized as the Best connectivity provider in Central and Eastern Europe by Capacity Global Connectivity Awards in 2023, 2024, and 2025.

90% of the world's largest telecoms and nearly 1,000 global enterprises trust Neterra, solidifying its position as a reliable global partner.

For the past 30 years, Neterra has been catering to a wide range of business needs, including international connectivity, data center and network management services with 220+ points of presence worldwide.

The company delivers a range of fast, reliable, and secure connectivity services. Its flagship service for enterprises is Neterra Omnia, a hybrid solution, which combines fibre, Starlink, 5G and other technologies in a single connection.

Neterra owns and operates four data centers under the brand Sofia Data Center (SDC) and represents NetIX, the Global Internet Exchange Platform, one of the top 10 largest IXPs in the world. Neterra also offers IT services, a flexible cloud platform, DDoS protection, and a fleet management system and ensures a seamless and reliable experience for its clients through expert 24/7 support and proactive monitoring.

Neterra is a company where visioners and engineers work together with an unwavering focus on reliability, customer-centricity and technological expertise to deliver working solutions and empower businesses to thrive in the digital age.

Neterra's brands & services

Neterra - Global dedicated internet access (DIA), Layer 1 services (dark fiber), Layer 2 services (Ethernet & IP VPN), Satellite internet.

NetIX - the global internet exchange platform that enables a range of award-winning peering, connectivity, DDoS and Audio Visual streaming services

Neterra.Cloud - Cloud and Dedicated servers, Backup and DDoS, located in own EU data centers.

Sofia Data Center - Server colocation, Wholesale colocation, Private Rack colocation. Low PUE, 99.9999% SLA.

Netfleet - a GPS platform for tracking, controlling and analyzing moving objects.


Contact info

4.1

Great

TrustScore 4 out of 5

137 reviews

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4.1

All reviews

(137)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Telekabel AD

We at Telekabel AD have been using the services of Neterra for more than 15 years. Neterra is the main provider of Internet services for our company. The quality of the services offered is at the highest level. The attitude towards us as a customer has always been excellent. We have received a timely response to each of our inquiries and a proposal for a solution to the problems we raise.

July 14, 2022
Rated 5 out of 5 stars

colocation services

We use the colocation services and are extremely satisfied. Our key account Ivaylo Yordanov always helps if we have questions or need additional services.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

I have been using netera services for…

I have been using netera services for more than 2 years and I am very happy with them,
Ivaylo Yordanov is the person I work with, who is always there and solves all the problems that arise in our work. I am very satisfied with the company Netera and I hope that our relations will continue in the same direction in the future

July 14, 2022
Rated 5 out of 5 stars

Head of tehnology

Very grateful experience. The person of contact Ivailo Apostolov always react very fast and help with everything. Always give the full and detailed information. The communication with him is easy and pleasure.

July 14, 2022
Rated 5 out of 5 stars

A company to count on

Our company is a Neterra's client for more than 10 years. We collocate our equipment at Neterra's data centers and we are very happy with the quality of service both in technical terms and in communicating with their technical and administrative staff.

I also recommended Neterra to some of our partners for collocating services and broadcasting services. All of them were really happy and satisfied

I would love to recommend Neterra to anyone who is interested in high quality collocation services.

July 13, 2022
Rated 5 out of 5 stars

Excellent Service,

One of the most professional and responsive providers we 've ever worked with. We have leased collocation space for expanding our services and since day 1 the staff has been most helpful and quick to our requests. Installing the equipment was a breeze and all subsequent remote support requests were executed with utter care in a timely manner. Definitely recommended if you are looking for a solid space to host your servers and services.

July 8, 2022
Rated 5 out of 5 stars

Great customer service

The past years of experience with Neterra is great. I've received numerous professional help from them with great end results. The machines are with very little (to none) downtime with excellent provisioning. Additional backup and monitoring that they offer is great for sleeping well at night :)

July 4, 2022
Rated 5 out of 5 stars

A+++ service

Neterra has been a long-term partner of us, delivering services like colocation, IP transit, satellite signal downlink, etc. Outstanding support, extremely fluent communication with both sales and tech teams, competitive pricing - have all allowed us to do our business easier and better. Highly-recommended!

May 16, 2022

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