I always love the boat so relaxing with a charming Italian crew. If I had to suggest an improvement it would be about disembarking which could do with more supervision. Many passengers don’t seem to u... See more
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See what reviewers are saying
There was a problem with the boat and the trip was canceled . Not NetFerry’s fault but your customer care in rebooking was terrible. Because Net Ferry was acting agent for DFDS /TT it is the res... See more
I tried to book a ferry from Caen (F) to Portsmouth (UK). I tried 5 different booking sites, which all had some problems, such as saying "there are no sailings available on your dates". NetFerry.com... See more
It’s an useful website to compare the deals for the ferries Other than that there’s no much to say when the booking process go smooth. You should check the reviews when there are problems to see if... See more
Company details
Written by the company
NetFerry è un’agenzia di viaggi online (OTA) e un centro prenotazioni specializzato nella comparazione e vendita di biglietti per traghetti. Operativa dal 2005 e con sede a Brindisi, la società svolge il ruolo di intermediario indipendente tra passeggeri, agenzie di viaggio, aziende e un ampio network di compagnie di navigazione nazionali e internazionali, fornendo un servizio strutturato per la mobilità via mare. Attraverso il portale netferry.com, gli utenti possono ricercare, confrontare e prenotare collegamenti marittimi in numerosi contesti geografici. Il sistema integra circa 3.000 rotte, oltre 400 porti e più di 100 compagnie di navigazione in 42 Paesi, con una copertura che comprende, tra gli altri, Italia, Grecia, Croazia, Albania, Spagna, Francia, Malta, Tunisia, Marocco, Algeria, Regno Unito e Irlanda, oltre a destinazioni insulari quali Sardegna, Sicilia, Baleari e altri arcipelaghi. NetFerry non è una compagnia di navigazione e non gestisce direttamente le navi: la sua attività consiste nel mettere a disposizione una piattaforma tecnologica che consente di confrontare orari, tariffe, operatori e soluzioni di sistemazione a bordo, facilitando la scelta della soluzione più idonea alle esigenze di viaggio del cliente. L’azienda pone particolare attenzione alla trasparenza delle informazioni, alla sicurezza dei pagamenti online e alla qualità dell’assistenza clienti, erogata prima e dopo la prenotazione. La missione di NetFerry è contribuire allo sviluppo di una biglietteria marittima online accessibile, affidabile e orientata a un pubblico internazionale, con l’obiettivo di consolidarsi come punto di riferimento globale per la prenotazione di traghetti su internet.
Il tuo viaggio via mare, senza pensieri
Written by the company
- Ci prendiamo cura di ogni passeggero come se fosse un nostro ospite
- In NetFerry ci impegniamo a trattare ogni cliente come noi vorremmo essere trattati: con rispetto, cura e gentilezza. Ascoltiamo le esigenze di chi viaggia, offriamo informazioni chiare e trasparenti e facciamo del nostro meglio per trovare la soluzione più adatta a ogni situazione. Dal primo contatto all’imbarco, il nostro obiettivo è far sentire ogni persona seguita, accolta e mai lasciata sola.
- Da anni aiutiamo i viaggiatori a scegliere il traghetto giusto
- NetFerry nasce per rendere la prenotazione dei traghetti più semplice, chiara e sicura. Mettiamo a disposizione l’esperienza maturata in anni di lavoro nel settore marittimo, unita a una tecnologia affidabile e a un servizio clienti attento. Ci impegniamo a offrire informazioni trasparenti, soluzioni di viaggio aggiornate e supporto concreto quando serve, così che ogni passeggero possa contare su un punto di riferimento unico prima e dopo la prenotazione.
- Siamo al tuo fianco, online e con persone vere pronte ad aiutarti
- Con NetFerry puoi prenotare traghetti in decine di Paesi, ma il nostro modo di lavorare resta sempre lo stesso: metterti al centro. Dietro al sito ci sono persone che ascoltano, rispondono e cercano soluzioni, con cortesia e attenzione. Ci impegniamo a seguirti passo dopo passo, a spiegare con chiarezza condizioni e opzioni disponibili e a trattare ogni richiesta con la stessa serietà con cui vorremmo fosse gestito il nostro viaggio.
La tua prenotazione in buone mani
Trasparenza, pagamenti sicuri e assistenza reale prima e dopo la partenza.
Con NetFerry ti garantiamo che ogni prenotazione viene gestita con la massima attenzione e professionalità. Mostriamo in modo chiaro tariffe, costi e condizioni di viaggio, senza costi nascosti, utilizzando esclusivamente compagnie di navigazione ufficiali e partner selezionati. I pagamenti vengono processati tramite canali sicuri e ci impegniamo a tutelare i tuoi dati personali nel rispetto della normativa vigente.
Se qualcosa cambia – orari modificati, necessità di variazioni o dubbi sull’imbarco – il nostro Servizio Clienti è a disposizione per aiutarti a trovare la soluzione più adeguata nel rispetto delle regole delle compagnie. La nostra garanzia è semplice: trattare il tuo viaggio come se fosse il nostro, con correttezza, chiarezza e impegno concreto a starti accanto dall’acquisto del biglietto fino al momento in cui sali a bordo.
Contact info
Corso Garibaldi 112, 72100, Brindisi, Italy
- 00390831564257
- info@netferry.com
- netferry.com
Scopri le migliori offerte traghetti
4.5
Excellent
11K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very easy process
January 23, 2026
Excellant service
January 21, 2026
I quickly realised I made an error in…
I quickly realised I made an error in my booking, telephoned the booking office and the very friendly member of staff, who thank goodness spoke perfect English, was so helpful and professional and solved my problem straight away.
January 20, 2026
I always love the boat so relaxing with…
I always love the boat so relaxing with a charming Italian crew. If I had to suggest an improvement it would be about disembarking which could do with more supervision. Many passengers don’t seem to understand how to use the lifts, they push and shove, dont get out When it stops and ride up and down stopping others from leaving, needs a care member to show them how to form an orderly queue!
July 15, 2025
fast, precisely, comfortable, enjoyable
Very fast and precisely I got my tickets, comfortably and enjoying from my house.
Great job.
January 15, 2026
Simple process & easy to navigate…
Simple process & easy to navigate website. E-Tickets arrived seconds after purchasing them on-line.
January 11, 2026
Website is very easy to use
Website is very easy to use. Transaction completed in a timely fashion with confirmation received almost immediately
January 9, 2026
Simple easy to use
January 8, 2026
Everything ok
January 6, 2026
Easy to use and very quick confirmation.
January 4, 2026
easy ticket purchase
Of course I have not taken the trip to complete my review, but the ticket purchase experience was great since everything I need it such as times, dates, and price of the trip was right there. In addition photos of the vessel and entery info was there for my review. Again I hope my travel experience is as good as the purchase experience.
December 31, 2025
Perfect and Easy ...
January 1, 2026
I had no issue booking a cabin for 3…
I had no issue booking a cabin for 3 travelers. Everything was as expected.
April 11, 2025
horror of everything
August 17, 2025
Reply from NetFerry.com
Dear Customer,
could you please give us more details about your experience? This makes it easier for us to give you the assistance you need.
Kind Regards,
the NetFerry Team
useful comparison website
It’s an useful website to compare the deals for the ferries
Other than that there’s no much to say when the booking process go smooth.
You should check the reviews when there are problems to see if Netferry has been helpful and supportive or not
November 30, 2025
Dreadful Experience.
Dreadful experience.
Booked a crossing from Brindisi to Vlore with Starlines as I wanted Camping on Board.
Chose the sailing date to correspond with the only ship in the fleet that did camping on board.
Arrived at Brindisi to be told the ship had been changed. I said it would be difficult for me to manage a cabin as I would have to negotiate the interior of the ship with a large dog and all my overnight stuff. (I am a single, elderly, lady traveller). I was assured by Net Ferries that there would be someone on board to help me……and that I would have a nice cabin.
I was left to fend for myself once parked up on the ship, and would not have managed without the help of another passenger.
When I got up three flights of stairs to the desk on the ship I asked for help to the cabin . I was told it wasn’t far and I did not need it, as it was only up one more flight of stairs! I insisted on help.
The steward took me to the cabin door and left me. When I looked inside I had been given an internal cabin with 4 bunk beds, a bare floor, an overhead light that could not be turned off, and air-con that was freezing. - I have taken school children on trips and never been given such poor accommodation…..even with 30 children in tow!
I wrote to Net Ferries and explained how disappointed I was with how I had been treated……especially as they had assured me that I would have a lovely cabin and help with my dog and luggage. I have never had a reply. I would never recommend them to anyone, or use them again.
April 17, 2025
Reply from NetFerry.com
Dear Customer,
Thank you for taking the time to share your experience. We are truly sorry to hear about the difficulties you encountered during your trip, and we fully understand how challenging the situation must have been, especially as a solo traveller with a dog.
We would like to kindly clarify that NetFerry is a ferry booking centre, and while we do our very best to provide accurate information and assistance before your departure, all operational matters — including ship changes, check-in procedures, on-board accommodation, and assistance offered on board — fall under the responsibility of the ferry company operating the service. Unfortunately, this means that aspects such as last-minute vessel changes or the quality of cabins provided are decisions made directly by the maritime carrier.
We remain at your disposal to review your case further and to forward your feedback to the ferry company, as this helps improve the service provided to travellers.
Thank you again for your message, and we wish you smoother travels in the future.
Kind regards,
The NetFerry Team
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