NETTA Reviews 670

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, efficiency, and ease of use, often highlighting how well they perform their intended tasks. Many consumers also commend the fast and reliable delivery service, noting that items arrive promptly and as described. The overall service experience is consistently rated as excellent, with many people expressing satisfaction and a willingness to recommend the company to others. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing difficulties with product compatibility. A few people mentioned that the power of certain tools was not always sufficient for heavier tasks, and there were occasional concerns about the durability of some components, such as wheels or fan mechanisms.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the great quality, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and prompt... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of items, such... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the prompt and excellent service, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy online ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

From ordering to receiving very good no problems. Was pleased with how light the hedge trimmer was, my only fault with it both is that it’s not so powerful when connected to the pole, but as long as... See more

Rated 4 out of 5 stars

Perfect item, as advertised Product arrived quickly One problem was I did send a query and didn't get a response.However, I sorted it myself so not a problem.

Rated 4 out of 5 stars

Arrived promptly and easy to use once I purchased the additional strap as its top heavy using the saw , could do with more power as the trimmer can’t deal with thicker twigs

Rated 4 out of 5 stars

The patio cleaner workd well. Alas wheels dont last long and the inability to get steel wheels only is a pity. Bought another battery as after 20 minutes have to change. Trying to find other wheels... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

670 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

600 watts motor…

It's light weight and 600 watts motor is powerful. It cut through the bushes no problems, could do with a longer cord as only negative

March 31, 2025
Rated 1 out of 5 stars

I have purchased a replacement Sumner…

I have purchased a replacement Sumner gazebo canopy in Jan 2024. Yesterday I tried to put my gazebo up and the canopy has ripped in 3 places it cost £50.00
Netta do not want to know. I WILL NOT BUY FROM THEM AGAIN. BUYERS BEWARE!!!

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Dehumidifier

Quick delivery, had damp issue, no more condensation on window, or musty smell, even been drying my washing next to it. And dries very quick.
Great purchase. Should have bought this ages ago.

March 24, 2025
Rated 1 out of 5 stars

Purchased the Warmer Electric Blanket…

Purchased the Warmer Electric Blanket via Amazon
in Feb 24 and it stopped working in March 25 after only 6 months usage as it is a Winter product. The company (Netta) did not respond when I asked for a refund as the product was not fit for purpose. Cannot recommend this company. Go elsewhere!

March 28, 2025
Unprompted review
Rated 4 out of 5 stars

Would use again

A bit of confusion over split delivery but all sorted out via the phone. Very helpful customer services. Products good quality and I am happy with my overall experience.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!!

I’ve owned 2 Netta products, a mini fridge and a tower fan. Both lasted around a year of minimal use before becoming unusable, conveniently just after warranty. I used the mini fridge to store medication, but after putting other items in the fridge there quickly became mould. I put in a temperature sensor and it showed the fridge was not even cold, and therefore my medication became ineffective. The tower fan became exceedingly noisy to the point you couldn’t sleep through it. I contacted customer support, but they were helpless. It’s such a shame, I had trusted other reviews but I can only advice you NOT to buy

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

All good

Initially had a problem with the order but it was sorted out by customer services without fuss.

March 3, 2025

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