Network Security Reviews 2,716

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness in explaining processes and resolving issues. The service provided is frequently described as excellent, with many people appreciating the smooth and stress-free installation process and the overall positive customer service interactions. However, some customers were dissatisfied with the product itself, citing issues with alarms malfunctioning or keypads freezing. A few people also mentioned poor communication and extended waiting times for engineers, leading to frustration with the service team.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, efficient, and friendly demeanor. Many... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency and professionalism of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and reliability of the alarm... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the alarm system, describing it... See more

Technology

Reviewers mention positive feedback about technology. Customers consistently praise the efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jimmy the technician who did my installation was very professional. He arrived on time and was finished very promptly. He explained everything about what he was doing as part of the installation and h... See more

Rated 5 out of 5 stars

Brilliant experience ! Stephen arrived cheerful in spite of the miserable weather conditions ( He got caught up in the flooding! ) He showed great patience with this older technophobe as he very clear... See more

Company replied

Rated 5 out of 5 stars

I had a great experience dealing with Dylan K. He made everything very easy by clearly explaining what was needed and walking me through how the installation would work. Whenever I had a question, Dyl... See more

Rated 5 out of 5 stars

Spoke to Dillyn today and he was extremely helpful and polite on the phone , I couldn’t be more grateful for the level of service I received.He took the time to explain everything clearly, answered al... See more

Company replied


Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Fire Alarm Supplier
  4. Security Equipment Store
  5. Security Service
  6. Security System Installer

Written by the company

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Written by the company

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A super job from start to finish

A super job from start to finish. Jimmy was super professional in the installation and went through absolutely everything with me during and after the install. Neat and tidy finish. Shout out to Dillyn in sales and Sean who scheduled the install who where extremely helpful too.

March 31, 2026
Unprompted review
Rated 4 out of 5 stars

I had not realised that when my WiFi…

I had not realised that when my WiFi was upgraded very recently it would affect my alarm. However, when I contacted Chau he was able to solve the problem remotely while I was on the phone and nothing was too much trouble.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

LONG TIME CUSTOMER Limerick

Have been a customer for over a decade, Reliable, Dependable, Affordable, 100% Satisfied,
Would be the words to describe the service I have received.
Even During Covid, they maintained my system without issue.
I would highly ecommended Network Security to anyone who is thinking of getting an alarm System

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

The team at Network Security were… fantastic

The team at Network Security were fantastic to deal with , the engineer who came out Jimmy was brilliant very knowledgable regarding the tech / alarm system explained in full & was pleasant dealing with , security system works great highly reccomend !

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Your service does not seem to be good…

Your service does not seem to be good at all .i have recently experienced a logging issue and your customer service agents were not able to help

March 31, 2026
Unprompted review
Network Security logo

Reply from Network Security

Thank you for the feedback, I can see the App issue was resolved.
Regards,
Network Security

Rated 5 out of 5 stars

New installation:Engineer Jimmy

Jimmy arrived today from Network Security to install my alarm.Extremely professional and knowledgeable about system and explained everything to me giving me peace of mind knowing that me and my property are safe.Would 100% recommend this company for money well spent,much cheaper than their competitors and more reliable.Thanks again Jimmy,pure gentleman.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

To say im totally delighted with my…

To say im totally delighted with my experience for a 2nd time with this same guy is an understatement
Chau is excellent at wat he does hes patient professional and so so pleasant (coz im total phone idiot) hes really good at his job and made it such a funny pleasant phone call to fix my doorbell long may he continue to do his job thank you again chau 😀

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

? About alarm and fibre broadband

I spoke to Chaw on 23/3/36 he dealt with my enquiry promptly and he got Simon to to ring me and he explained further what my options were ,he was a really nice person and my mum who is the alarm owner ,spoke very highly about him,(as he rang her first and she gave permission to ring me) he was very kind and gentle in his manner with her.(she is 90yrs young)

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had a monitored alarm fitted in my…

I had a monitored alarm fitted in my apartment. From start to finish Network Security where very helpful in advising me what exactly I needed. During installation Don, was extremely professional, polite and helpful in not only installing my new system, but removing the old one neatly. He was also very helpful with going through how the new system works both in house and on the Network Security App. I would highly recommend Network Security. Very Happy customer.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, excellent customer service. Technical Support always available. No issues at all.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Jimmy

Jimmy was was fantastic today when installing our alarm he was very friendly and put me at easy when a hiccup accrued he was very professional clean and tidy i had no hesitation leaving him to do his job while I had to go to work and he was all done when I got home and talked me through the installation and showed me what to do with the app and working the alarm I was very happy with Jimmy work and would be very happy to have him back again if needed thanks Jimmy 😊

March 19, 2026
Unprompted review

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