I’m still pretty new to the program. I’ve been working through the 30-day material, and pausing to repeat strategies that seem most helpful to me. I have identified some hand placements, affirmations,... See more
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Review summary
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Reviews shaping this summary
I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more
Company replied
I find that the trainers in this program are professional, caring individuals and really want people to heal. The exercises are easy and fufilling. I tend to roam around looking for the ones that fit... See more
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I came across neurotoned researching ways to regulate the nervous system. Their programmes, seem to be crafted to create a space and gentleness Exercises are thoroughly explained Im thrill... See more
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Company details
Written by the company
At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.
Contact info
United States
- neurotoned.com
4.2
Great
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Recommendation
Thank you for your professional service and support.
Neurotoned offers a very straightforward approach to understanding ourselves, our behaviours and support to create the changes we often so desire to become true to ourselves.
Thank you
Georgina
May 11, 2026
Unprompted review
Reply from Neurotoned
Hi Georgina,
Thank you for your feedback, and we’re truly sorry this situation has caused additional stress. That was never our intention.
We have reached out multiple times via email regarding your refund request, but it seems our replies may not have reached you successfully. Please also check your spam or promotions folder in case our responses were redirected there.
We absolutely understand that the program may not have felt aligned with where you currently are in your journey, especially if you already have experience with these kinds of practices, and we genuinely appreciate you giving Neurotoned a try.
Our team is continuing to assist with your request and will follow up with you directly again shortly.
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I bought the 1-month program
I bought the 1-month program. My first impression was awful. I received a video explaining that I actually had to buy the entire 1-year program. In the same video, they explain that "it seems like a trap, but it isn't." I feel scammed. The 30-day program is very basic; there's better information available for free online. Then you get emails every day offering you more and more. This is supposed to be for people with burnout; what we need is peace, not harassment. It's a waste of time and money.
May 1, 2026
Unprompted review
Reply from Neurotoned
Thank you so much for taking the time to leave a review and share your honest feedback, Paz.
We’re genuinely sorry to hear that your experience felt overwhelming and misaligned with what you were hoping for, especially when seeking support for burnout and nervous system exhaustion.
Our programs are designed to unfold gradually over time, and we understand that the approach, pacing, and communication style may not resonate with everyone. Your feedback around the onboarding experience, email frequency, and first impressions is truly valuable to us and will be shared with our team.
We would still love the opportunity to offer additional guidance and support with the program, and we’ve also reached out to you directly via email to better understand your experience and assist further if you’re open to it.
Thank you again for giving Neurotoned a try and for sharing your perspective with us.
False chatges.
They are trying to charge me for something I never ordered. They're being very pushy about trying to collect money I do not owe them. They sent a seven Page Letter to convince me to make a payment I do not owe.
January 5, 2026
Unprompted review
Reply from Neurotoned
Hi Judi,
We’ve seen your review and understand why this would be unsettling, especially if it feels like you’ve been asked to pay for something you didn’t choose.
We’ve looked into your account and can’t see anything that matches what you’ve described, which tells us something hasn’t come through as it should.
We’re going to take this forward on our side and reach out to you directly to get it properly resolved.
Waste of time and money
The course was just an appropriation of different tools from the yoga and mindfulness world. To me it provided nothing new, much less so the healing or insight it promised on its Instagram addas. Moreover, I experienced technical issues with almost every video with it either not playing, taking hours to load and/or getting stuck consistantly - despite my great internet connection. I am still waiting for the promised 30 day money back guarantuee.
Added note: Shortly after leaving this note, I gratefully receive the refund. I hopet his couse can help other people and think if someone comes in with zero experience in yoga, emotional processing, mindfulness, somatic practices etc. they might get something out of it.
Neurotone, I appreciate your response and your refund. Thanks.
March 31, 2026
Unprompted review
Reply from Neurotoned
Hi Dini,
Thank you for taking the time to share your experience. We’re really sorry to hear it felt frustrating and didn’t meet your expectations.
We understand how disappointing technical issues can be, especially when you’re trying to engage with the content, and we appreciate you flagging this. Our team is actively looking into these performance concerns to improve the experience.
I can also confirm that your refund has already been processed in line with our 30-day guarantee. We kindly ask you to check your email inbox.
Neurotoned Support Team
I was 4min late for the schedule…
I was 4min late for the schedule welcome call which I had to wait for a few months in advance
I had to change devices and download Google meet last minute and was delayed 4min
The call was scheduled from 2-2.30pm so I thought the person would at least wait as this was my slot - but I waited to be admitted from 2.04-2.11pm to no avail
It was surprising and frankly quite disappointing that the person had already left and sent me a reschedule email
It left a really ugly feeling of frankly just being a number and not attended to
April 21, 2026
Unprompted review
Reply from Neurotoned
Hi Angeline,
Thank you for sharing your experience, and we’re truly sorry for how this situation felt. We understand how frustrating it must have been, especially after waiting so long for your scheduled call.
From our side, your guide was waiting in the Google Meet at the scheduled time, but wasn’t able to connect as no one joined during the first minutes of the session. As many sessions unfortunately experience no-shows, the call was marked as missed at that point.
That said, we completely understand your circumstances and how disappointing this felt, and we’re sorry we didn’t allow more time for you to join. We’re taking this on board and will work on giving clients a bit more flexibility in these situations.
Our support guide has already reached out to you to arrange another time that works for you.
We’re here to support you every step of the way on your journey.
Neurotoned Support Team
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I continue my experience with…
I continue my experience with Neurotoned , immensely. Every time I learn something worth while for me to be a great person to myself. Amen.
March 28, 2026
Unprompted review
Reply from Neurotoned
Hi Magdalena,
Thank you so much for your kind words - it truly means a lot to us.
We’re so glad to hear that your experience with Neurotoned continues to feel meaningful and supportive. Taking the time to learn and show up for yourself in this way is such an important part of the journey, and it’s wonderful to hear that the program is contributing to that for you.
We really appreciate you being part of the Neurotoned community.
With warmth,
The Neurotoned Team
Where’s my money?!
I asked for the refund within the guarantee period and got no response neither on email nor on chatbot.
It’s been 7 days and I gave them the chance to reply.. they either have a very bad customer support system or are avoiding to stick to their refund policy.
I will delete this review ONLY if I received my money back.
No matter what they reply here you won’t be reading this review if they resolved this issue themselves.
March 20, 2026
Unprompted review
Reply from Neurotoned
Hi Maher,
We're really sorry to hear about your experience, and appreciate you bringing this to our attention.
We take concerns like this seriously, and we’d genuinely like to understand what may have happened so we can support you properly. We’ve requested a bit more information to help us look into this in a clear and thorough way.
If you’re able to share your name, the email used for your purchase, or any details about the charge, we’ll review everything right away and do our best to help resolve this as smoothly as possible.
We’re here to help and would really appreciate the chance to make this right.
Neurotoned Support Team
The Approach to Emotional / Mental unstability I needed all along !
I think the Neurotoned way of approaching an unstabilised mental and emotional system (body / mind ), is a relly good one. It cuts through the b******* of the variety and big diversity of opinion of causes (genetic, non genetic , diagnostic , etc...) and concentrates on what the body actually is experiency . Not the Why , but the actaul biology of it. It was the vocabulary i knew all along to be true but was missing for so many years . And the regular email presence and check ups on you, are really lreally well done and precious. Thanks .
March 10, 2026
Unprompted review
Reply from Neurotoned
Hi Charlotte,
Thank you so much for sharing this thoughtful reflection.
We’re really glad the approach resonated with you. Focusing on what the body is actually experiencing can often bring a lot of clarity and relief after years of trying to understand the “why.” It’s wonderful to hear that the language and perspective felt familiar and validating.
And thank you as well for mentioning the emails and check-ins. Our goal is to make sure people feel supported along the way, not left alone in the process.
We truly appreciate you taking the time to share your experience. 💛
With warmth,
The Neurotoned Team
Game changer! Neurotoned is a gateway to the life I've only imagined!
I found Neurotoned by an ad that showed up on my Facebook page, stating:
" my daughter wasn't responding to my words, she responds to my nervous system".
Recovering from a physically abusive childhood and 17 years with a narcissistic, philanderer has been quite the journey.
* 111 self help books
* Countless documentaries, prayer & meditation videos
I had been "collecting dots" for nine years but found it challenging to "connect the dots" and implement new behaviors.
Neurotoned is providing the knowledge that explains EVERYTHING and the TOOLS to recover from trauma.
I'm a homeschooling, widowed, only parent of an amazing 14 yo girl.
We started the program TOGETHER and noticed a positive & warm "shift" from the very first day!
My daughter has shared/trusted things with me that she never has before-
about the voice in her head that was wrecking her confidence and distorting her view of herself & her worth.
I love seeing my girl's light brighten after each practice and seeing her be as enthused as I am to learn & implement these new practices FOR A WHOLE NEW LIFE!
Well being should be affordable to all and the Neurotoned site is an unbelievable value for the plethora of solutions and practices offered on the site.
Nervous system education and the tools to reset & recover from trauma should be taught as public education in our schools, sadly it is Not.
We are learning to change the past by changing our perception of it.
We are learning to understand why we have "triggers" and solutions to RESPOND WITH LOVE rather than REACTING to triggers.
Basically, learning a new way of life that promotes abundance of all good things!
Neurotoned is transforming our life, one practice, one day at a time and has been a game changer for me and my girl!
We continue to look forward to practicing daily and honestly.... our well-being, peace & joy are increasing DAILY.
February 10, 2026
Unprompted review
Reply from Neurotoned
Hi PB,
Thank you so much for sharing this. Your story is incredibly moving.
It means a lot to hear how you and your daughter are walking through the program together. The courage it takes to heal after such difficult experiences, and to do that while raising and homeschooling your daughter, is truly inspiring.
We’re so glad the education and practices are helping you both understand your nervous systems, respond with more compassion, and create those warm shifts in your home. Hearing that your daughter is opening up and feeling more confident is especially beautiful.
Thank you for trusting Neurotoned to be part of your journey. We’re honored to support you both as you continue building more peace, safety, and joy, one practice at a time. 💛
With warmth,
The Neurotoned Team
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Simple can be powerful
As with the best things in life, simple is better. The simple techniques in this program make it powerful. So grateful to have a series of videos for 30 days to get going with regulating the nervous system. These have been phenomenal for me.
March 4, 2026
Unprompted review
Reply from Neurotoned
Hi Aby,
Thank you so much for sharing this.
You captured something really important. Often, the most powerful changes come from simple practices done consistently. We’re so glad the techniques and the 30-day structure are supporting your nervous system.
It means a lot to hear that the program has been helpful for you. Thank you for being part of the Neurotoned community. 💛
With warmth,
The Neurotoned Team
DO NOT TRUST; DO NOT PURCHASE
DO NOT PURCHASE. They promise you pay a fixed amount, not a subscription. Then videos and emails keep pushing you to upgrade to a subscription.
Neurotoned will trigger you, and then show you how to rewire your nervous systems so their antics don't bother you. Send the email to them requesting a refund, but don't wait long to dispute the charge with your credit card company.
February 28, 2026
Unprompted review
Reply from Neurotoned
Hi Richard,
Thank you for sharing your feedback.
We’re really sorry to hear that this was your experience. We have already reached out to you directly and would genuinely like the opportunity to resolve this for you.
Our team is ready to process your refund in full as soon as we hear back from you. Please check your email and reply to our support team so we can take care of this for you right away.
Neurotoned Support Team
This is a scam site
This is a scam site. They will take your initial program fee then sign you up for a membership you cannot cancel.
March 4, 2026
Unprompted review
Reply from Neurotoned
Hi Mary,
We’re very sorry to hear that this has been your experience.
We take concerns like this seriously and would genuinely like the opportunity to look into what may have happened. We have already requested additional information so we can investigate your case and assist you properly.
If you’re able to reply to our support team with your name, the email used for your purchase, or any details about the charge, we will review it right away and work with you to resolve the issue as quickly as possible.
We’re here to help and would really appreciate the chance to make this right.
Neurotoned Support Team
It’s been three weeks since I came…
It’s been three weeks since I came across an advertisement for Neurotoned and chose to purchase. I have been slowly working through the content, and things are clicking into place in my life like never before. The resources are rich and varied, and the instructors and support staff truly care. I am happy with my purchase and grateful a resource like this exists and is so accessible and affordable.
February 10, 2026
Unprompted review
Reply from Neurotoned
Hi Celeste,
Thank you so much for sharing this.
We’re really glad to hear that things are starting to click into place for you and that you’re finding the content helpful. Taking it slowly and integrating the practices at your own pace is exactly how the program is meant to be used.
It means a lot to us that you feel supported by the instructors and team. Thank you for being part of the Neurotoned community and for sharing your experience. 💛
With warmth,
The Neurotoned Team
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Small steps add up...
I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpose. Not understanding why my breakthrough through somatic experiences wasn't sustainable I tried Neurotoned. Its not a self help book.. Its a way of living. Acting out suggestions through exercises that embodies experience.. Moving from logic to feeling. Even though I am not techno savvy I find my way navigating through the programme at my own pace, no pressure. It works for me.. Early days but I believe even small wins will add up to teaching my body how to let go. Optimistic that it will happen...
March 4, 2026
Unprompted review
Reply from Neurotoned
Hi there,
Thank you so much for sharing such a thoughtful review. It truly means a lot coming from someone with your background and experience in trauma work.
We really appreciate how beautifully you described the shift from understanding trauma intellectually to embodying the experience through practice. That intention — moving from logic into feeling and gently teaching the nervous system new patterns — is exactly what Neurotoned was designed to support.
It’s also wonderful to hear that you’ve been able to navigate the program at your own pace and find what works for you. As you said so well, small steps truly do add up, and those small wins often create the biggest long-term changes in the body.
Thank you again for taking the time to share your experience and for the meaningful work you do supporting others. We’re honored to be a small part of your journey.
Very basic app, very little content
The app is extremely basic with only a couple of 10 minute recordings per week and not the advertised 'course' at all.
Have contacted them several times for a refund but no reply so will now be going through my credit card retailer to reject the payment.
It's not a lot of money, but far too much for the tiny amount of content.
March 2, 2026
Unprompted review
Reply from Neurotoned
Hi Rachel,
We’re really sorry to hear that this was your experience.
Our support team has been actively working through a high volume of messages, but we do want you to know that we are here and ready to help resolve this with you. We have been responding to refund requests and would be more than happy to review your case and assist you as quickly as possible.
If you’re still open to it, please reach out to our support team at support@neurotoned.com with the email used for your purchase so we can locate your account and process your request right away.
Our goal is always to resolve situations like this fairly and directly, and we’d really appreciate the opportunity to help you with this.
Neurotoned Support Team
Looks like fraud
I paid for the app, but cannot connect to my account and did not received any confirmation letter. Sent an email, but there is no answer. Looks like fraud.
February 24, 2026
Unprompted review
Reply from Neurotoned
Hi Tatjana,
We’re very sorry to hear that this has been your experience.
Our team has already reached out to you directly and provided your updated login details so you can access your account and the programs you purchased. We have also been checking in with you to make sure everything is working properly and to assist with anything that may still be causing difficulty.
Please check your email for the login information we sent, and if you’re still having trouble accessing your account, simply reply to our message and we will gladly help you right away.
We’re here to support you and want to make sure you’re able to access your programs smoothly.
Neurotoned Support Team
Update: Issue Resolved: Sounded Good But Cannot Access the Program
Update: I am updating my review. The support team got back to me. While there was a delay in response, there is a support team there. They were very apologetic, warm in response and worked to resolve the issue. I decided to keep the service. As I am now able to login, I can now see what neuro training is available. I purchased the 30 day program with lifetime access. While I am just starting, I can see the program contains training to help understand the nervous system, trauma in the body, and how to calm and care for it. There is section on co-regulation for parents and with relationships and a library of over 30 videos with practices for soothing your nervous system. There are a few bonus trainings I was pleasantly surprised to receive on managing chronic fatigue through expressive arts, vagus nerve healing and improving sleep. I can't tell you the effectiveness of the program as I haven't done it yet, but I can assure you this is not a scam, there is a real program in place and appears to be great value for the price.
I encourage the company to please increase customer support response time to troubleshoot login issues. I see others that had the same issue and this would prevent refund requests or fear of being scammed. The website version on my phone was a little harder to navigate in terms of getting back to home page and accessing programs. I ended up downloading the app for no additional charge and was able to fully access my program there. The app is a much friendlier experience to navigate with easy direction and access to all the programs. I am looking forward to going through the course content
***
Original review: This sounded like a good program. My card was charged but I never received a confirmation of purchase nor login info. I wrote support and was pleased to get a response telling me a link was re-sent for me to access the program and to let them know if I had problems. I didn’t receive a new link, it wasn’t in SPAM folder and I have now sent three follow up emails over the past week and have not received one response back to remedy the situation. I tried doing a password reset but it didn’t recognize my email. I really wanted to give this a chance but I can’t even access the program. I’m disappointed. At this point I will now have to look at how to cancel it.
February 25, 2026
Unprompted review
Reply from Neurotoned
Hi Ia,
Thank you so much for taking the time to update your review. We truly appreciate it.
First, we want to sincerely apologize again for the delay you experienced while trying to access your program. We completely understand how frustrating that must have felt, especially when you were excited to get started. Your patience and understanding mean a lot to us.
We’re really glad we were able to resolve the login issue and get you into the program. It means a lot to hear that you’ve already been able to explore the content and see the range of tools and practices available inside.
Thank you as well for the thoughtful feedback about response times and navigation. We take comments like this seriously and are actively working on improving our support response time and making access to the program smoother for new members.
We’re so happy you decided to stay with the program, and we truly hope it supports you on your journey with nervous system healing. If you ever need anything along the way, our team is always here to help.
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So much knowledge gathered in one…
So much knowledge gathered in one place. It’s both a program, a community and a place to enjoy live group sessions. And it’s so gentle. You can really take it in your own pace. Like ut should be. Thank you!
March 2, 2026
Unprompted review
Reply from Neurotoned
Hi Izabella,
I'm so genuinely glad to hear how much the program, community, and live sessions are resonating with you. It means a lot to know you're finding such valuable knowledge and experiencing the gentle, self-paced approach exactly as it should be.
Thank you for sharing your kind words and for taking the time to leave such a thoughtful review. Your feedback truly helps us create a more supportive space for everyone. We really appreciate you!
Don’t trust refund assurances
After the initial assurance that you could get a refund simply and only had to say “it’s not for me” the service has been unresponsive and merely referred me to their terms and conditions. They should have stated this as a rejoinder to the original glib assurance. Had they done so I wouldn’t have paid for it.
There’s nothing new about this programme you can find the same stuff all over the place.
February 21, 2026
Unprompted review
Reply from Neurotoned
Hi Helen,
We’re sorry to hear that this was your experience.
We did reach out through Trustpilot requesting a few details so we could locate your account and assist you properly, but unfortunately we did not receive a response within the time window. Without those details we are unable to find the purchase to review what happened or help process anything further.
If you’re willing, please contact our support team at support@neurotoned.com with the email used for your purchase and we will happily look into this for you and resolve the matter as quickly as possible.
Our goal is always to support our clients fairly, and we would genuinely like the opportunity to help you.
Neurotoned Support Team
Easy, accessible and no pressure!
My experience has been great so far. The app is great when you are on the run. I like to set aside a 30 minute window in the morning to practice the easy exercises, and listen to an informative video.
February 28, 2026
Unprompted review
Reply from Neurotoned
Hi Michelle,
It's truly wonderful to hear how much the Neurotoned app and the exercises are resonating with you.
Setting aside that 30-minute window in the morning to practice and listen to the videos sounds like a really supportive rhythm, especially when you're using the app to stay connected on the go. Thank you so much for taking the time to share your positive experience and for your kind review.
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