Neurotoned Reviews 

288
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers had a great experience with this company. Many people found the programs comprehensive, user-friendly, and effective for calming the nervous system and providing healing tools. Customers consistently praised the professional, caring, and knowledgeable staff, who offer gentle guidance and continuous support. The program's self-paced nature and clear, simple content were highly valued, allowing users to integrate strategies without pressure. However, some customers also noted that the program content was not always new, felt redundant, or that course lengths were shorter than expected. A few reviewers also reported issues with customer support, including not receiving receipts or difficulties with refund policies.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the program's comprehensive yet... See more

Product

Clients share positive opinions on the product, with many expressing satisfaction and relief from conditions... See more

Staff

Customers consistently note positive experiences with staff, praising the Neurotoned team and practitioners... See more

Service

Reviewers mention positive feedback about service, highlighting the gentle, calm, and sensible approach that... See more

Customer service

Customers had positive experiences with customer service, highlighting the patient, kind, and knowledgeable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m still pretty new to the program. I’ve been working through the 30-day material, and pausing to repeat strategies that seem most helpful to me. I have identified some hand placements, affirmations,... See more

Company replied

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I find that the trainers in this program are professional, caring individuals and really want people to heal. The exercises are easy and fufilling. I tend to roam around looking for the ones that fit... See more

Company replied

Rated 4 out of 5 stars

I came across neurotoned researching ways to regulate the nervous system. Their programmes, seem to be crafted to create a space and gentleness Exercises are thoroughly explained Im thrill... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.2

Great

TrustScore 4 out of 5

288 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(288)

252 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Neurotoned

Until I ran across Neurotoned, I was not aware how necessary it is to include my body in my healing from trauma and CTPSD. I have learned more from these women about healing somatically and the myriad of little somatic movements, breathwork, etc., than I have in 3 decades of seeing counselors. They have always been prompt and kind in their responses to me, either through the Facebook support group or through email. That alone tells me how much these people really care.

May 7, 2026
Unprompted review
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Reply from Neurotoned

Thank you for sharing this so openly. Discovering how important the body is in trauma healing can be such a profound shift, especially after years of searching for support. Hearing that the somatic tools, breathwork, and smaller practices have brought you valuable insight means a great deal to us. We also truly appreciate your kind words about our team's responsiveness and care — creating a supportive experience matters deeply.

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Rated 4 out of 5 stars

Great though could be more honest

Their emails and course desceiptions are amazingly valuable. The course I got (a relationship/attachment one) was also useful in content, though disappointing in terms if length: it said 4 weeks and what I got was simply 4 videos of 10-15 minutes each (that I guess you were each supposed to rewatch the other 6 days of the week?)

February 16, 2026
Unprompted review
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Reply from Neurotoned

Thank you for your honest and balanced feedback, Johanna. We genuinely appreciate you recognising the value in the emails, descriptions, and course content itself. We also hear your disappointment regarding the programme length and your expectation around the 4-week format. Transparent feedback like this is incredibly helpful, and we’re grateful you took the time to share both what worked for you and what felt misaligned.

Rated 5 out of 5 stars

Excellent understanding of body states…

Excellent understanding of body states and how to work directly with them to get real results. All this in a way that I can also do for myself.

May 29, 2026
Unprompted review
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Reply from Neurotoned

Thank you for your thoughtful review. We’re very pleased to hear the work has felt practical, effective, and applicable in a way you can genuinely use for yourself. Helping people understand and work directly with body states in everyday life is something we care deeply about.

Rated 4 out of 5 stars

Really interesting holistic training

Really interesting holistic training. A very different approach to any other offering I have seen. Well qualified experts. Well targeted not just generic. Recommend.

May 29, 2026
Unprompted review
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Reply from Neurotoned

We really appreciate this feedback, Ruth. Knowing the training felt specific, holistic, and distinct from more generic offerings is wonderful to hear. Thank you also for highlighting the expertise behind the programmes — we’re grateful the approach resonated with you.

Rated 5 out of 5 stars

Neurotoned finally taught me things…

Neurotoned finally taught me things about my nervous system that actually helped me make positive change in my body. I am a nurse and have learned a lot about the nervous system but not all the neurotoned has. I have tools to teach my body to relax. I still have work to do but neurotoned has finally opened the door to the journey I was looking for

May 28, 2026
Unprompted review
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Reply from Neurotoned

As someone working in nursing, your perspective carries a unique weight, so thank you for sharing this. It’s encouraging to hear that the programme added pieces to your understanding of the nervous system that translated into real, embodied change. “Opening the door” to the journey you were searching for is such a meaningful way to describe it, and we’re honoured to be part of that process.

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Rated 5 out of 5 stars

As a busy mom of 2 under 3

As a busy mom of 2 under 3, I can't consistently complete daily program tasks. However, when I can and do implement the trainings they're extremely helpful at helping me deactivate.

May 28, 2026
Unprompted review
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Reply from Neurotoned

Thank you for this refreshingly honest review. Parenting two little ones leaves very little room for ideal consistency, and we appreciate you speaking to that reality. We’re so glad the trainings still provide meaningful support on the days you’re able to engage with them. Progress does not have to look perfect to matter.

Rated 4 out of 5 stars

I have found the Neurotoned program to…

I have found the Neurotoned program to be a benefit in helping me to regulate my nervous system out of flight/ fight mode of anxiety. The practices are helpful and not so long that they are overwhelming to do when my system is activated. I appreciate the fact that the therapists are honest and relay the fact that consistently is the key to recovery, there is not a quick and easy fix.
Thank you Neurotoned for this program and ongoing support.

May 28, 2026
Unprompted review
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Reply from Neurotoned

Your reflection captures something very important about nervous system healing - that practices need to feel accessible, especially during activation. Thank you for recognising the intention behind keeping the exercises supportive without becoming overwhelming. We’re also grateful your experience of the programme has felt grounded in honesty about consistency, patience, and the reality that healing rarely follows a quick-fix timeline.

Rated 5 out of 5 stars

So thankful I found Neurotoned!

I am a new user to Neurotoned and am very glad that I have become a member of this incredible and helpful community. The Neurotoned app is very useful and practical. I am learning more about my nervous system and ways to help find regulation. I signed up for annual access but honestly speaking I want to sign up for lifetime access! Having access to the app, the resources, the videos, the virtual workshops, community chat, and live virtual workshops are so valuable. Although my schedule is very hectic and does not allow me ample time to delve deeply into each area - the self paced function makes it possible for me to stay engaged and work through the modules as I am able to without it feeling like I’m failing or not keeping up. The added features in the app apart from the 30-day course are also incredibly helpful. The professionals are kind, supportive and very knowledgeable. I am so lucky to have found Neurotoned - thank you fo helping me find my way back to regulation.
Thankfully yours,
Diana M.

May 28, 2026
Unprompted review
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Reply from Neurotoned

Reading this was such a joy. Thank you for taking the time to share your experience so generously. It’s wonderful to know the app, workshops, resources, and self-paced structure are giving you room to stay connected to the work without the pressure of having to “keep up.” Your comment about wanting lifetime access genuinely made us smile. We’re grateful Neurotoned has become a meaningful part of your regulation journey.

Rated 5 out of 5 stars

Very valuable

Very valuable, highly professional content and exercises. Thank you!

May 23, 2026
Unprompted review
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Reply from Neurotoned

Thank you, Marijke. Simple, kind, and deeply appreciated. We’re delighted the content and exercises have felt valuable and professionally delivered.

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Rated 5 out of 5 stars

Helpful

I am learning helpful information about regulating my nervous system by participating in Neuro Toned presentations.

May 28, 2026
Unprompted review
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Reply from Neurotoned

Thank you for sharing this. It’s lovely to hear the presentations are providing information that feels genuinely useful and supportive to your understanding of nervous system regulation. We’re grateful to be part of your learning journey.

Rated 5 out of 5 stars

Getting My Energy Back

The teachers and courses at Neurotoned have given me amazing tools to help me calm and regulate my nervous system.
The more I learn about how central this work is to my everyday life, the more empowered I feel to get my energy back!!

May 28, 2026
Unprompted review
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Reply from Neurotoned

Getting your energy back can change the way everyday life feels, so this was wonderful to read. Thank you for sharing how the courses and teachers have supported your regulation journey. The growing sense of empowerment you described is exactly the kind of shift we hope this work can nurture over time.

Rated 5 out of 5 stars

I have a subscription to Neurotoned

I have a subscription to Neurotoned. I am working my way through the weekly program, although at a slow pace. However, thus far, I am enjoying the program and am using the exercises to help my body calm down. I have suffered with Insomnia for almost 5 years. It has been a difficult challenge. I’m hoping once I complete the program I will have all the necessary tools to get back to better sleep.

May 1, 2026
Unprompted review
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Reply from Neurotoned

Thank you for taking the time to leave a review, Michael. Moving through a programme slowly is absolutely okay, and we’re pleased to hear you’re finding the exercises supportive as you work through them. Five years of insomnia is no small challenge, and we genuinely hope the tools continue helping you build toward more ease, regulation, and better rest.

Rated 4 out of 5 stars

Gentle nervous system support that…

Gentle nervous system support that meets you no matter where you are at.

August 1, 2025
Unprompted review
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Reply from Neurotoned

“Gentle nervous system support that meets you no matter where you are at” — thank you for such a thoughtful and beautifully concise description. We truly appreciate your review.

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Rated 5 out of 5 stars

Very authentic plaform

Member for about six months now. Still getting into using it regularly but I can say it is a very authentic platform, somehow it feels real. The real people (therapists) that you meet at weekly online sessions (although I am not very good with attending them, I watch later). It is a group of honest likeminded people, both the instructors and the audience. In this world of empathy templates this feels different. I was able to connect with some of their programmes very deeply and it really is the main thing in making any progress. I am grateful I have found this. Even the email messages resonate with me, and I do not bother reading those from other subscribtions.

May 24, 2026
Unprompted review
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Reply from Neurotoned

Thank you so much, Alex. This was such a thoughtful and generous review to receive.

We’re truly grateful you took the time to share your experience so openly. It means a great deal to hear that you’ve found real value in the programmes, the sessions, and the wider community, and that the platform has felt authentic and supportive in a way that resonates with you.

Thank you for being here with us 💛

Rated 4 out of 5 stars

Not for me

I tried to get into this program but found that it’s not what I need at this time. I requested a refund and the customer support specialist was efficient and professional and my money was refunded. I appreciated that.

May 10, 2026
Unprompted review
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Reply from Neurotoned

Thank you, Sara.

While we’re sorry the program was not the right fit for you at this time, we truly appreciate you taking the time to share your experience.

We’re especially grateful for your kind words about our support team. Thank you for giving Neurotoned a try, and we wish you all the very best moving forward 💛

Rated 3 out of 5 stars

resuscribed

I resuscribed to Neurotoned but when trying to connect with vagus nerve section iwas unable to do so.i then received email stating i was not suscribed.very disappointed thatmy new subscription had not been checked.still whating for reply

May 21, 2026
Unprompted review
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Reply from Neurotoned

Thank you for your feedback, Geraldine.

We’re very sorry for the frustration and confusion around your access experience, and for the delay in response over the weekend period.

After reviewing your account, it appears there was not an active subscription attached, which understandably added to the confusion. We have since reached out to you directly by email to help clarify and support you further, so please do check your inbox when you have a moment.

Thank you again for bringing this to our attention 💛

Rated 5 out of 5 stars

What awonderful service with great…

What awonderful service with great products to help maintain equilibrium of spirit and mind. The staff are wonderful and so easy to work with. I wish I would have found these people sooner! Thank you for all you do.🌺💕🌺💕

May 1, 2026
Unprompted review
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Reply from Neurotoned

Thank you so much, Shelly. Your kind words genuinely mean a great deal to our team.

We’re so glad to hear that both the products and your experience with our team have felt supportive to your spirit and mind. Creating a compassionate, helpful environment is deeply important to us, so hearing this truly makes our day.

Thank you for taking the time to share your experience, and for allowing us to be part of your journey. 💛

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Rated 1 out of 5 stars

Sadly it is nothing new

Sadly it is nothing new. The skills they try to teach you are basic skills that you have heard before if you really have problems. I tried to contact them but they keep wanting to switch me to other programs that aren't helpful for my condotion. They also try to sell you more stuff via mail every other day. Instead of healing my stress they are adding to it. Save your money.

May 1, 2026
Unprompted review
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Reply from Neurotoned

Hi Nicola,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the program felt stressful or misaligned for you, as that is certainly not the experience we hope to create.

Many of the practices we teach are intentionally grounded in foundational nervous system, vagal, and somatic principles, and we understand that for some individuals who have already done extensive work in these areas, parts of the material may feel familiar.

We were particularly concerned to read that you felt unsupported and overwhelmed by your experience. We have carefully reviewed our records but, at this stage, have unfortunately been unable to locate any communication matching your review details. Otherwise, we would have truly welcomed the opportunity to support you sooner and better understand your concerns.

Unfortunately, we are not able to request personal account information through Trustpilot at the moment. If you would be open to it, we would greatly appreciate you contacting us directly at support@neurotoned.com so we can accurately locate your account, review your experience properly, and do our best to help.

Rated 5 out of 5 stars

Such a wonderful and supportive group

Such a wonderful and supportive group, guided by love and compassion!

May 13, 2026
Unprompted review
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Reply from Neurotoned

Thank you so much, Sylvie.

Your words are deeply appreciated by our team. We’re grateful to hear that the space has felt supportive, compassionate, and guided with care. Thank you for taking the time to share your experience with us. 💛

Rated 4 out of 5 stars

It was a mismatch for me. Helpful customer service.

I made an incorrect assumption about what this course would be, and it was really an introductory course and I'm already certified, so it wasn't a correct match for me.

Nadine and customer service was very helpful. She did process a full refund for me, and it should show up in 5 to 10 days, which is standard processing time.

I believe the course that I signed up for would be beneficial for somebody who was not already highly experienced.

I'm giving it a four stars because the customer service was terrific.

Yes, the course was a mismatch. But also, I struggled with the presentation because it was such slow speaking, hence the ding of a star. In order for me to pay any attention had to put it at 1.75x speed just to be able to watch 20 of the first week (at which point I realized this course was way too introductory for me). For somebody else, a slow pace would not have been a problem. I know that many people prefer slower presentations so that they can take the information in. Perhaps if it would have been new or challenging to me I would have been delighted with the pace.

May 2, 2026
Unprompted review
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Reply from Neurotoned

Hi Karen,

Thank you for such a thoughtful, balanced, and generous review.

We truly appreciate your honesty around the program feeling more introductory than you were expecting given your existing certification and experience, and we’re grateful you took the time to explain that context so clearly.

We also genuinely appreciate your feedback regarding presentation pace. As you noted so thoughtfully, pacing can land very differently depending on a person's learning style, nervous system state, and prior familiarity with the material, and feedback like yours helps us continue refining the experience.

And thank you as well for your kind words about our customer care team - that means a great deal to us. We’re very glad we could support you and help bring resolution, even if the program itself ultimately wasn’t the right match.

Wishing you all the very best in your continued work and practice. 💛

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