Neutralcurtains Reviews 268

Website was easy to navigate, ordered samples, which were nice and arrived in a timely manner. Had a question before I placed my order and it was quickly and easily answered. Placed my order and received quickly. The shade I ordered was perfect and super easy to install. I love the finished product!

The fabric and stitching are perfect! So many colors available!

The shades gave me a little trouble with the tension. Customer service worked with me with great instructions how to adjust the shades, and when that didn’t work, they replaced the shades. I would give this company a 5 out of 5.

I ordered 9 roman shades and they arrived quickly and were very decent quality. I have had others customs made at 10 times the price but these were for a carriage house and I didn't see the need for that expense. The fabric options was phenomenal. I'm impressed!

The strings from the first set of shades broke when we opened the shades to check the material. Neutral Curtains quickly sent a replacement which worked perfectly. We’ve received lots of compliments for the shades since it’s installed!

I ordered the natural linen flax curtains and planned to hang them with the back tabs. The tabs are placed too far from the edge of the panels and therefore wing out on the edges. When I reached out to customer service they suggested that I did not know how to hang them - not the case - and referred me to the website for instruction. When I reached out again with a picture the response was - maybe your curtain rod is too thick - not the case -and they suggested I order new rods from them. They also suggested that I use rings which would make the curtains too long. At that point I asked if they had a customer service telephone number and I have not heard from them since. The curtain quality is very nice but I don't believe that they care that their product has an issue and that they have an unsatisfied customer. Pretty disappointing the curtains are not inexpensive...

The drapes are beautifully tailored and shipped very quickly! The memory training and pinch pleats give such a high end look.

Love the blinds.
Shipping was slow, however.

NeutralCurtains made the whole process so simple! Measuring and ordering was straightforward, and installation was an absolute breeze. They instantly elevated my living room — the fit is perfect and the look is clean, timeless, and polished. I’m so glad I went with them!

I honestly was skeptical because I had never heard of this company, but we absolutely love the roman shades we got for our nursery. They were very easy to install and they are beautiful and functional. Thank you!

I can’t recommend this company enough! I was very hesitant to order curtains online, but the product and service turned out to be outstanding. I ordered curtains for the master bedroom and two guest rooms—they are large windows that need custom sizes. These draperies compare very favorably to the $2200 pair I had custom made for my dining room. I ordered them on a Saturday and they were delivered that Thursday!!! I waited 13 weeks for my custom dining room pair….
Don’t hesitate to order from this company—you wont regret it.

Their selection of materials is vast, which really helps to choose the just right color for shades. They’re super responsive, always quick to answer questions to keep things moving. The quality of the shades is on par with the more expensive brands that only come through professional installers. And though it seems small, the motorized shades can be ordered with a front valance, so we can match motorized and non-motorized in the same room.

On top of that, their pricing is very reasonable - a great experience—I’d definitely recommend them!

My order consisted of 15 different shades - each window a different size. I submitted my order online - which was easy and efficient. The order arrived within a very short time, and all shades were clearly marked and a perfect fit. My total cost - including installation - ended up being a good 25% less than quoted by local supply and install companies.

We shopped around alot and Neutralcurtains offered the best price and leadtime. We are very happy with our order.

Absolutely love these shades!
I purchased the 4 Ramie woven bamboo
And three of the Lily llinen Roman shades

Neutral Curtains has incredible drapes. Excellent quality and a variety of options to choose from. Wonderful customer service!

So far I’ve enjoyed my shopping with Neutral Curtains! Looking forward to my new Roman Shades!

very nice and easy to install. acurate measurements