Hi There, We ordered 123.00 toy for our Granddaughter and as we read in the reviews no joy with the product or return. Tried their phone and got a message about Covid. Not happy and want our money... See more
New Trends
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would give zero star if the option is given. I urge everyone who left a negative negative review here or was scammed by newzealandtrends.com to report them through Consumer Protection's website so t... See more
I wish I'd read these reviews before ordering, sadly I did not. When I contacted them in regards to my order never arriving, I received a very passive aggressive email back basically detailing why it... See more
The service was really very very good. They sanitized the parlor. Hygiene was maintained. Very politely treated the customer.
thought i was buying in NEW ZEALAND it…
thought i was buying in NEW ZEALAND it seems that is not the case still waiting for my purchase to arrive has been 5 weeks
October 12, 2020
Unprompted review
Advertisement
Nz Trends present themselves as Nz…
Nz Trends present themselves as Nz Company and as I like to buy from local ordered small item first week in August. It arrived today 25 September.... 6 weeks later!
And from China. So unless you consider this an acceptable service , would advise not buying through this company. Mary, NZ
September 25, 2020
Unprompted review
Trouble with problem solving
I bought an elcykel med lad, demo model (good price) and in written it was confirmed the bike was ok. Up until delivery all communication was fine. So far so good. However, the bike that was delivered still needed a lot of adjustments: e.g the brakes were uneven, the spokes were loose. This can all be fixed yourself in case you are a handyman. If you are not a handyman, this is dangerous - so not good for transport of children. And then after three rides the pedal support stopped and notes and reminders have been send for a month but no solution. Now waiting for the bike to return but suddenly customer service is not answering to emails, sms, phone. I am very disappointed and still waiting for a solution from their side. Until they are not able to solve these problems: I argue not to do any purchases at this company.
October 18, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.