Absolutely top-notch. Friendly, knowledgeable, and always ready to help without hovering. But let’s talk prices. While the selection is great, some items were marked way higher than expected. For e... See more
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Hello ! Thank you, very good service 😊 Can I ask you something: I subscribed by email to newsletter But I don’t understand where I can find / or get 10%off discount Can you help me ? Thank... See more
Company replied
10/10 🙌 Super worth it and quick delivery!
Company replied
product was sent in a weeks time. arrived in mint condition.
Company replied
Company details
Written by the company
NEWCOP es un retailer especializado en sneakers y moda urbana, nacido en 2022, que se ha consolidado como un punto de referencia para los amantes de la cultura streetwear. Nuestra propuesta de valor se basa en la combinación de un catálogo exclusivo —con modelos de marcas líderes como Nike, Adidas, Puma,Asic,Yeezy,Air jordan y otras firmas internacionales— junto a una experiencia de compra confiable y cercana. Desde nuestros inicios, hemos trabajado con una visión clara: acercar al consumidor productos originales, de edición limitada y de alta demanda, garantizando transparencia y profesionalidad en cada transacción.
Contact info
4.6
Excellent
1K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I loved it sooo much 💌
I loved it sooo much! There was a small issue but they fixed it super quickly. I honestly loved everything about it — 10/10. 💌
November 24, 2025
Unprompted review
Very good excellent place you have to…
Very good excellent place you have to visit it
November 23, 2025
the lady helping me was super helpful.
November 13, 2025
Very good service.
November 11, 2025
Reply from NEWCOP
Muchas gracias!
Good shoe selection
September 21, 2025
Reply from NEWCOP
Hi,
We’re glad to hear you liked our shoe selection 🙌
At Newcop, we always try to offer the best variety of styles and brands for every taste.
Thanks for your trust, and we hope to see you again soon!
Best regards,
The Newcop Team
Goods the quality that's why I like it
September 9, 2025
Reply from NEWCOP
Hi,
We’re really glad to hear that you liked the quality of our products 🙌
At Newcop, we always aim to offer the best items and service possible.
Thanks for your trust, and we hope to see you again soon! 👟
Best regards,
The Newcop Team
Reply from NEWCOP
Hi,
We’re really happy to hear you had a very good experience with us 🙌
At Newcop, we always try to make every purchase smooth and satisfying.
Thanks for your trust, and we hope to see you again soon! 👟
Best regards,
The Newcop Team
Reply from NEWCOP
Hello,
Thank you for your kind words!
We're glad to hear our staff could make you feel welcome and supported.
Reply from NEWCOP
Thank you for your feedback! 🚀
We’re glad you received your order quickly and that you’re happy with the 100% original product.
I bought my Labubu and cry baby so…
I bought my Labubu and cry baby so happy with my shopping and good stuff thank you
May 20, 2025
Reply from NEWCOP
Hi,
Thank you so much for your kind message!
We’re thrilled to hear you’re happy with your Labubu and Cry Baby — and even happier that you enjoyed the overall shopping experience.
Disappointment
Not a great experience thinking of it now, may be they don’t appreciate business from tourists, just go and have a look at how they respond to a good review of ppl whom they feel are not the right customers. I guess they show the attitude after you shop. Not recommended, I think they have a mindset of what a customer should look like, and if you are not that then they may do business but not appreciate it.
April 18, 2025
Reply from NEWCOP
Hi,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us did not meet your expectations.
At Newcop, we welcome customers from all backgrounds and walks of life — tourists and locals alike — and we take pride in treating everyone with the same level of respect and attention. If at any point you felt otherwise, we sincerely apologize.
We’d love the opportunity to better understand what happened and make it right. Please feel free to reach out directly so we can assist you further.
Kind regards,
Reply from NEWCOP
Hello,
We are truly sorry to read your comment, but we would like to clarify that we only sell 100% authentic products and never deal with fakes. All our items are sourced from official and trusted suppliers.
Reply from NEWCOP
Thank you!
Absolutely top-notch
Absolutely top-notch. Friendly, knowledgeable, and always ready to help without hovering.
But let’s talk prices. While the selection is great, some items were marked way higher than expected. For example, a pair of kicks I know go for €64 elsewhere was priced at €150. 😬 It’s a cool spot with great service, but if you’re shopping on a budget, you might want to do some price checks first.
December 28, 2024
Unprompted review
Bad customer service
August 19, 2024
Reply from NEWCOP
we’re very sorry to hear that your experience with our customer service didn’t meet your expectations. We strive to constantly improve, and your feedback helps us identify areas we need to work on. We’d love the opportunity to resolve this situation and provide you with a better experience. Please reach out to us directly at help@newcop.com so we can assist you personally. Thank you for sharing your feedback with us.
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