NEWCOP Reviews 1,060

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Absolutely top-notch. Friendly, knowledgeable, and always ready to help without hovering. But let’s talk prices. While the selection is great, some items were marked way higher than expected. For e... See more

Rated 5 out of 5 stars

Hello ! Thank you, very good service 😊 Can I ask you something: I subscribed by email to newsletter But I don’t understand where I can find / or get 10%off discount Can you help me ? Thank... See more

Company replied

Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

NEWCOP es un retailer especializado en sneakers y moda urbana, nacido en 2022, que se ha consolidado como un punto de referencia para los amantes de la cultura streetwear. Nuestra propuesta de valor se basa en la combinación de un catálogo exclusivo —con modelos de marcas líderes como Nike, Adidas, Puma,Asic,Yeezy,Air jordan y otras firmas internacionales— junto a una experiencia de compra confiable y cercana. Desde nuestros inicios, hemos trabajado con una visión clara: acercar al consumidor productos originales, de edición limitada y de alta demanda, garantizando transparencia y profesionalidad en cada transacción.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I was at the store 2 weeks ago I bought…

I was at the store 2 weeks ago I bought the yeezy 350 in black size 46 the size was correct but the left shoe is not the same size I put them next to each other the left shoe is not a size 46 its 2 sizes smaller maybe I’m very disappointed won’t be buying again.

June 4, 2024
NEWCOP logo

Reply from NEWCOP

Dear Laila

We are very sorry to hear about the issue you experienced with your purchase of the Yeezy 350 from our store. Thank you for taking the time to bring this to our attention.

We would like to resolve this situation as quickly as possible. Please contact our customer service team. We will be happy to assist you with a return or exchange for the defective product.

Your satisfaction is very important to us, and we hope to provide you with an appropriate solution. We apologize for any inconvenience this may have caused and appreciate your understanding.

Sincerely,

Rated 1 out of 5 stars

terrible store

terrible store! don't buy anything here... I ordered sneakers and immediately paid 600 € from the card, the shoes were supposed to be delivered in 2 weeks, a month has already passed and the shoes were never delivered. Now the store says that this size is not available and if I want this model I need to wait another month or even more ((((

April 23, 2024
Rated 1 out of 5 stars

terrible store

terrible store! don't buy anything here... I ordered sneakers and immediately paid 600 € from the card, the shoes were supposed to be delivered in 2 weeks, a month has already passed and the shoes were never delivered. Now the store says that this size is not available and if I want this model I need to wait another month or even more ((((

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad expérience

Very bad expérience. Waiting for my order since almost 2months. No communication, no after sales contact . No news of my order, no way to cancel my order and get back my money

March 12, 2024
Rated 5 out of 5 stars

The employees did an excellent job and…

The employees did an excellent job and responded quickly to the customer

February 15, 2024
NEWCOP logo

Reply from NEWCOP

We're thrilled to hear about your positive experience with our team's responsiveness and service. We look forward to serving you again!

Rated 5 out of 5 stars

Very good

Very easy to order and exchange, as well received the shoes quite fast.

November 20, 2023
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