The interest rate is high but I think u emailed me saying this is been reduced soon so would be very helpful when this happens A good card to have for things you need and a easy to use app and easy... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had bad credit till I was accepted by aqua few years ago now my credit is up to 95% acceptance approval with many lenders, it’s easy just keep up with payments but if you can pay a little more each... See more
Company replied
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... See more
Company replied
NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... See more
Company replied
Company details
Written by the company
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Contact info
7 Handyside, N1C 4DA, London, United Kingdom
- 020 7160 8800
- newday.co.uk
4.2
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Unable to contact and complete online…
Unable to contact and complete online applications, several emails sent. No response, no way of contacting a team
June 4, 2026
Reply from NewDay
Hi Arran, I'm sorry to hear this. Please give us a call on 0333 220 2532 and one of our advisors will be able to help. Thanks, Michelle.
It has top notch overall service.
It has easy accessibility, top notch customer service, simple, unambiguous communication and overall impressive service.
June 11, 2026
Reply from NewDay
Hi Fabian, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Well informed at all times never had a…
Well informed at all times never had a problem with you
June 11, 2026
Reply from NewDay
Good Afternoon,
Thanks for taking the time to share your revew, we greatly appreciate it and hope you continue to have a great experience!
- Kenith
Very well...
June 11, 2026
Reply from NewDay
Hi Fahad, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Fantastic service
Fantastic service, user friendly app, easy to navigate around, easy portal to see statements, transactions and make payments, as long as payments are made on time they offer you credit increases, regular updates on offers, application was very quick and my card arrived very soon after
June 11, 2026
Reply from NewDay
Hi Ms. Ranford, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Good customer service and clear…
Good customer service and clear communication. Quality range of offers in app.
June 11, 2026
Reply from NewDay
Hi Graham, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Reply from NewDay
Hi Teresa, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Great app with low interest rate
June 11, 2026
Reply from NewDay
Hi Ajay, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Great Company
Great Company
Very Helpful
The App is great Can do all that I need to do via the App 👍👍👍👍
June 11, 2026
Reply from NewDay
Hi Ian,We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Quick easy decision very helpful know…
Quick easy decision very helpful know where I’m up to
June 11, 2026
Reply from NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊best, Elan
I’m really glad to have Aqua as my…
I’m really glad to have Aqua as my financial aid. It’s safe and easy to use. Thanks Aqua
June 11, 2026
Reply from NewDay
Hi Attia, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Lee's aqua account
They are very helpful, and respectful to your situation and needs,also very empathetic, been impressed with aqua
June 11, 2026
Reply from NewDay
Hi Lee, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Vanessa, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Mrs. Wright, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
New Day have taken over Argos as Argos…
New Day have taken over Argos as Argos Pay, the ArgosPay app has been crashing. Payments with an android phone is causing Payments not showing. Yet they are quick to charge £12 fee. My bank has confirmed the payment has been made with the reference number. I will be closing my Argos account when I have cleared the arrears.
June 12, 2026
Unprompted review
Reply from NewDay
Hi Roberto,
Thank you for sharing your review. I'm sorry that you've not had the best experience with us. I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion. Please be assured that this feedback will be passed on to the relevant team for further review. We value all feedback and are continuously working to improve our products and services.
Please get in touch with NewDay’s dedicated team on 0333 240 8002, and they’ll be happy to discuss any concerns. The opening times are Monday to Friday 9am to 6pm, Saturday 9am to 4pm, Sunday – closed.
Best,
Stephanie.
Aqua gives me the ability to purchase…
Aqua gives me the ability to purchase and budget easily with confidence and security
June 11, 2026
Reply from NewDay
Hi Mr. Johnston, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Mirela, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Humberto, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Vishnu, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Easy to use card as it's acceptable…
Easy to use card as it's acceptable everywhere. The limit o the card has gone up perfectly for me
June 11, 2026
Reply from NewDay
Hi Felix, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
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