We recently bought a new build with Bellway and had been following on tiktok for years, so was a no brainer. We booked a snag survey with new homes quality control and they were amazing! communication... See more
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The UK’s No1 property snagging company. At New Home Quality Control we carry out a comprehensive survey of your property and provide a highly detailed snag list accompanied by photographic evidence where needed to ensure nothing is missed. This can be given to the relevant build contractor for immediate completion. In our experience of being at the top of the building trade we have seen re occurring items and issues that get missed along with very important tolerances that have been overlooked and in time will only develop new or make ongoing issues a lot worse which in turn will only cost yourselves a lot of money once your warranty has expired.
Contact info
unit 11 llanelli busines park, sa14 8lq, swansea, United Kingdom
- 01792 344112
- info@newhomequalitycontrol.co.uk
- newhomequalitycontrol.co.uk
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Replied to 25% of negative reviews
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Never phoned back
Never phoned back , also some points are not valid such as lead upstands are fine at 75mm and ground levels should be .225mm below damp course. Any future customer will find this firm does not like to answer the phone and are rude when they reply to E mails.

Reply from New Home Quality Control LTD
Very detailed and diligent
Very detailed and diligent. Explained the process and was all round a great experience.
It is a must to have your house snagged giving the current crop of home developers we have.
Really good detailed report provided at…
Really good detailed report provided at the end, with pictures for everything and clear references to NHBC requirements. Very helpful and good value for money. Only slight criticism, email communication could be a bit more courteous (very short, to-the-point answers given only).
New Build Nightmare
Fast efficient service. Would highly recommend
Quick and seamless process
Quick and seamless process, provided a full report within 24 hours. Would highly recommend.
Excellent Service
I’m really glad I found New Home Quality Control for my pre-completion inspection. The booking process was very easy, and Tony was amazing at his job — professional, friendly, and very knowledgeable. Communication throughout was excellent, and the inspection report was incredibly thorough, including detailed notes and clear photos of every little issue. I highly recommend this company to anyone looking for a reliable and professional home inspection service.
Would 100% recommend and use this…
Would 100% recommend and use this service again extremely efficient and friendly. Very happy customer.
Great communication and very thorough
Great communication and very thorough. Tony was very efficient and talked us through the whole process. He was happy to answer any questions we had, and accomdating to our situation. Report was sent quickly and was very detailed. Highly recommend
Detailed Report, Excellent Service.
Excellent service. A very detailed, clearly illustrated report was provided for us within a short space of time.
Very impressed. Reasonable price too.
We organised our new home snagging from…
We organised our new home snagging from overseas. The team at New Home Quality Control were very responsive and met all deadlines. The report was of a very high standard and very comprehensive, Highly recommended
NHQC - Id recommend
Really easy to arrange, able to attend at short notice (in my case) Quality report provided in line with NHBC which kept my builder happy.
Snagging report by Helen
Our snagging report by Helen was thorough and clear, and put us at ease knowing that a professional has reviewed the property to the correct standards. Thank you Helen for your work.
I was delighted with the quality of my…
I was delighted with the quality of my survey undertook by NHQC and the super fast turnaround on completion of my new build. It made kickstarting the dreaded snagging process a whole lot easier for me, with every feature itemised and photographed in detail. It was definitely worth the money and I’d advise anyone purchasing a new build house to have a survey undertaken. I couldn’t thank you enough!
Thorough Report
The snagging report seemed very thorough, was very pleased with it. The builder likely less so.
Fantastic service
Fantastic service, great customer service and flexible too. Report was back within 24-48 hours and contained in-depth reports of reported issues.
Really easy booking process
Really easy booking process, Will was our snagger and was great gave us a message the day before to make sure we had no questions etc. The snagging report was completed the day after and spotted lots of things I would have missed, definitely would recommend to get a snag report done!
Engineer on site was excellent
Although the HQ never responded to my query about a thermal survey, the engineer who carried out the service was first rate... polite, professional and took time to answer our questions. Received a full report early next morning.

Reply from New Home Quality Control LTD
Outstanding
Tony, who did the house inspection for us is excellent. He is precise, punctual, efficient and nice. Patiently answer all my questions and explain things well. The report also clear and delivered very fast. The contact point with email also efficient, responsive. Highly recommend.
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