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NEWITY LLC Reviews 

245
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's dedication, helpfulness, and professional approach, which made the process smooth and easy. Many highlight exceptional customer service and clear, responsive communication, noting the team's readiness to answer questions. Consumers appreciate the service's efficiency and speed, often securing funding quickly with minimal stress. However, some customers noted a slow process with repeated documentation requests, causing delays and confusion. Others felt communication was not always optimal, citing a lack of consistent updates or conflicting information about their loan status.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and simplicity of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Response time

Clients share positive opinions on response time, with many appreciating timely and quick responses from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Newity cares. If you’re serious about getting an SBA loan, they will work with you every step of the way it only took us 30 days to get approved and funded because of their hard work and dedication. P... See more

Rated 5 out of 5 stars

Good morning. I want to thank everyone that made it possible. I want to congratulate Nathalie for her calm spirit, persistence and patience l. I was overwhelmed with too many calls but the first time... See more

Rated 5 out of 5 stars

Newity term kept at it even though our government was shut down for more than a month. Once government reopened, we picked up where we left off and took us to the finish line of helping small busi... See more

Company replied

Rated 5 out of 5 stars

The team at Newity helped make the process smooth. For my first big SBA loan, the process wasn't easy. But the team was very thorough, up front about expectations, and walked me through each step.... See more


Company details

  1. #62 of 86 best companies in Loan Agency
  2. #96 of 176 best companies in Alternative Financial Service
  3. #156 of 256 best companies in Business to Business Service
  4. #58 of 109 best companies in Financial Institution
  5. #160 of 251 best companies in Non-Bank Financial Service

About NEWITY LLC

Written by the company

NEWITY is a leading facilitator of SBA 7(a) loans, dedicated to helping small businesses access the capital they need to thrive. With a streamlined process, NEWITY enables businesses to receive funding 3x faster than the national average. Since its inception, NEWITY has assisted over 125,000 businesses in securing more than $11.8 billion in capital.

NEWITY provides access to SBA 7(a) loans up to $350,000 that have lower interest rates and higher approval rates. NEWITY's platform simplifies the application process, allowing businesses to focus on their growth and operations. The company's commitment to efficiency and customer service ensures that clients receive the support they need throughout the process.

NEWITY's mission is to help American entrepreneurs access the funds they need to thrive by simplifying access to affordable capital. To see how much you qualify to receive, create a NEWITY account and submit the simple prescreen application. The process takes less than 10 minutes and does not impact your credit score, so you can apply with confidence.

Get started by visiting newitymarket.com to create your account - you may be eligible to receive more than you think!

NEWITY LLC and its affiliates are not lenders participating in SBA’s 7(a) loan program. NEWITY LLC is a lender service provider for Northeast Bank, a lender participant in SBA’s 7(a) loan program. SBA 7(a) loans are ultimately processed and approved by a lender participant in SBA’s 7(a) loan program.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

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Replied to 71% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(245)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Lending Experience from Start to Finish

I would like to express my appreciation for the outstanding service provided by your team. From the beginning of the application process to the final approval, everything was handled with transparency, efficiency, and professionalism. Your staff was responsive, knowledgeable, and genuinely supportive, making the entire experience smooth and stress-free. It's clear that your company values its clients and is committed to helping them achieve their financial goals. Thank you for your excellent service—I would confidently recommend your lending services to others.

March 10, 2025
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Reply from NEWITY LLC

Thank you for your amazing 5-star review! We're so happy to hear you had an exceptional experience with our team. We're very proud of the team we have and their dedication to helping small business owners through the process. Thank you again for sharing your experience and we're excited to watch your success.

Rated 5 out of 5 stars

Everyone at Newity made the process…

Everyone at Newity made the process about as easy as possible and would absolutely recommend them to anyone.

December 30, 2024
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Reply from NEWITY LLC

Thank you for the 5-star review, Vickie! We're happy to hear you enjoyed the process with our team.

Rated 1 out of 5 stars

Working with Newity was a total…

Working with Newity was a total nightmare. it took them 6 months. They would ask for one document at a time and than ask for another and another. Get your act together and ask for all documents art once. Nothing but terrible customer service. Avoid them like the plague

May 26, 2025
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Reply from NEWITY LLC

David, thank you for sharing your feedback. We're committed to delivering a seamless and efficient SBA 7(a) loan experience. A member of our underwriting team will be reaching out shortly to better understand your perspective and explore ways we can enhance our service. We would look forward to the opportunity to work with you again.

Rated 2 out of 5 stars

I was looking to expand and open a new…

I was looking to expand and open a new building. I spent two to three months working on this loan having 10 options to choose from they convinced me they were the best. Asked for $300k, after the first week they dropped me to $150k. Then they got me in at $173k about 2 weeks in on the deal explaining it’s because of my P&L and I’m out of season even though they can clearly see that I’m seasonal on all my Bank statements for 3 years and the first 1/4 of the year we take off. But at this point I was a month in and couldnt risk the time frame I was working with to secure the funds. Moving forward almost a month and a half later and their employees taking vacations for a week at a time and leaving me nobody to work with we finally made it to closing about two and a half months in. At which they let me know they are giving me $92,000 with fees that come out first $87,000 less than a third of what I need. Almost three months in to get switch at closing. They are shady and dishonest, when I confronted the underwriter helping who I had been dealing with about the $173k had already known and he is the one that made the call not saying a word to me and sent it all in anyways. He didn’t any to tell me but wanted credit for the submitting of and approved loan showing he did his job.

The people at closing were nice which is the only reason I gave it 2 stars.

Don’t trust them.

May 30, 2025
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Reply from NEWITY LLC

Mike, thank you for your feedback. Your interaction with NEWITY does not reflect the exceptional experience we strive to provide for our members. Our underwriting team has reached out to discuss how we might assist you with a higher loan amount in the future. We're also reviewing our communication process with our loan team to ensure the eligible loan amount is exceptionally clear throughout the process. We would look forward to the opportunity to work with you again.

Rated 5 out of 5 stars

Outstanding Communication

While the loan process took a bit longer than anticipated, the experience was truly seamless. The communication was great—clear, consistent, and always reassuring. I felt fully informed every step of the way, which made the process smooth and stress-free. Overall, a great experience with a team that truly values keeping their clients in the loop.

May 21, 2025
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Reply from NEWITY LLC

Hi Catherine, we're happy to hear you had a great experience overall. We're always looking for ways to improve our processes and ensure the client journey is the best it can be. Thank you for the 5-star review and we look forward to your success!

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