Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback... See more
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See what reviewers are saying
Very disappointed where can I start. long story short got proof and evidence. Expired 2021& February 2023. sold me out of date products vaping disposable products. Totally unacceptable, took over two... See more
Great value, excellent service, fast delivery! Needed some coils as I was running low. Great price and put my order in on Monday lunchtime. Didn't expect the them to arrive on my doorstep the next mor... See more
Initially sent expired disposables. After using the ‘instant’ chat, they agreed to replace the disposables they sent. I was given a returns label for the first batch to be sent back to them. The new l... See more
Company details
Written by the company
NewVaping is the best online vape store uk that offers an unparalleled selection of e-cigarettes, e-liquids, nicotine salts, vape juices, kits, mods, coils, pods, tanks and accessories at great price. NEWSLETTER - Get the latest news , releases and Updates Get all the exclusive updates in your inbox by signing up for our emails on Newvaping.com. Contact us If you need assistance, our customer service is open from Monday to Friday by info@newvapingcom.
Contact info
Overbridge Road, M7 1SL, Salford, United Kingdom
- info@newvapingcom
- newvaping.com
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DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE! I ordered over 2 weeks ago, my items were supposed to be 48hr tracked delivery. I have still not received anything, and they have not responded to any of my emails or online chat requests.
I have requested a refund but still had no response!
Newvaping going downhill fast
I've used newvaping exclusively for a couple of years and they've always been great but there's something very wrong going on at the moment. My husband messaged them weeks ago.... No reply. I put in a large order of disposable vapes and none of the batteries lasted more than half a day, some came out of the box dead. I can only assume they've bought dodgy stock or they're super old . I Messaged them and as of yet also no reply. They used to reply within an hour!
Ups and downs.
The prices are really good. But if you have a favourite the stock is never restocked. It's a case of get them when you can...if they get the order right. I ordered 20 off my favorites and they never arrived. Was so gutted. I had a refund but was so looking forward to them. I would recommend them for price reason as I have mention. Looking for my favourites everywhere as the flavour I like is available in more updated version of the models but not on this site. They did get me the 85 of another item I loved so I appreciated that so much. The emails are answered so quickly too.
Awful Company. Scam!
Paid for next day shipping for it to be delivered 2 weeks later. they tell me they dont have the item i ordered in stock yet it said they have it on the website and they didnt even refund the money i paid for next day shipping
Don’t go anywhere near them
Don’t go anywhere near them.
Placed and order and got the automatic response. 3 weeks later I chased. Got another automatic reply. 2 days later told them to cancel and no response. Got an email within an hours saying that the are out of stock so will cancel my order. Nothing about my emails. 9 days later still chasing my money back. So poor it is unbelievable.
Order received in good time
Order received in good time , well packaged and no hassle whatsoever.
Many thanks
Excellent service
Great bargains
Have used this company a few times before but not in a while so decided to see what they had on offer. Plenty of choice and some cracking deals. Purchased some of my favourite nic salts for only £1 in the sale. Delivery took a little longer than if expected but I assume that's down to Royal Mail. Very happy with my purchases.
Poor from start to finish
Poor from start to finish , delivery was almost a week and in this day and age it’s ridiculous , the vapes themselves were horrid tasted like ass when u actually managed to get a drag out of one. Safe to say I will not be returning

Reply from Newvaping
Very good service and quickly…
Very good service and quickly delivered. Definitely recommend
Prices and service are great
Prices and service are great, the only downside is that because the prices are good, availability sometimes takes a hit
NewVaping did a wonderful job with…
NewVaping did a wonderful job with delivery of my new vape tank. Many thanks
Ordered loads of crystal and moti vapes…
Ordered loads of crystal and moti vapes as price was so cheap. They was very good and I will order again. With super fast free delivery as I spent over £35z definately recommend this website
Value for money
I mistakenly ordered the wrong item but they were extremely helpful in changing my order when I emailed them within 30 minutes. The customer service was prompt and accommodating. My order arrived quickly and well-packaged. Highly recommend!
Highly recommend
Newvaping delivers top-quality vaping products with exceptional service. Their range is extensive, catering to both beginners and seasoned vapers. Order arrived swiftly, well-packaged, and their customer service is prompt and helpful. Highly recommended for anyone in the market for vaping essentials.
Didn’t receive my package
Didn’t receive my package. Didn’t receive refund either. Still waiting for issue to resolve

Reply from Newvaping
Avoid completely
A thoroughly dishonest and incompetent company. Good luck if you place an order.

Reply from Newvaping
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