NEXT Forsikring Reviews 1,897

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

after few insurance change we accidently found this Next insurance and the Guy introducing himself "Abdul" such a polite guy explained things very well and helped us get the best offer , with house... See more

Company replied

Rated 5 out of 5 stars

I ended up in a situation , where I was abroad wit a newborn, and my car was vandalized. It took a few phonecalls, before I got the right person, but then the help was quick and effective. The team of... See more

Company replied

Rated 5 out of 5 stars

So ,i will start with them being very polite and helpful! Everything went fast ,they helped me with my needs ,got the best offer for both of us, long story short ,it was easy and pleasent to find a... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

Hos NEXT fokuserer vi på at udnytte den moderne teknologi bedst muligt til gavn for kunden. Vi har droppet de fordyrende salgsled og i stedet lagt tilbuds- og bestillingsprocessen direkte ud til kunden. Vi vil tilbyde enkle og gennemskuelige kvalitetsforsikringer til konkurrencedygtige priser.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

nice service

easy and Quick

December 10, 2018
Unprompted review
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Reply from NEXT Forsikring

Hi Naeem,

Thank you for you review and 5-star rating!

Nice to hear that you have had a good experience here at NEXT Forsikring so far, and if you have any questions, you are always to contact us at www.next.dk.

Med venlig hilsen
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

I found information very quickly and…

I found information very quickly and the consultants helped me when I needed. I would recommend it to my friends this company.

October 17, 2018
Unprompted review
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Reply from NEXT Forsikring

Hi Bäcker,

Thanks for the positive review.

We are happy to hear that you think we are both quickly an easy to work with here at NEXT. Here at NEXT we do our best to give our customers the best possible service.
If you should need help in the future we will make sure to give you another possitive experience being a customer at NEXT.

Best Regards
Mike

Rated 5 out of 5 stars

Great so far

Great so far

Very easy to talk to. Professional customer service. Best prices on the market.

June 28, 2018
Unprompted review
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Reply from NEXT Forsikring

Hi BM,

Thank you for you review here at Trustpilot.

Lovely to hear that you have had a good experience here at NEXT Forsikring. We always try to provide as professional a service as possible, but still with a personal touch. The prices on our website are low, because our customers are able to order their own insurances. This way we can save money on wages, and instead lower the prices of our insurances.

Regards
Alexander Larsen
NEXT Forsikring

Rated 5 out of 5 stars

Very fast help

Very fast help, excellent service! 110% satisfied

April 30, 2018
Unprompted review
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Reply from NEXT Forsikring

Hi Rok,

Thank you for your rating here at Trustpilot.

We are glad to hear that you have found our service satisfying here at NEXT Forsikring. We believe that if/when you have a claim you need covered, it is of utmost importance that this is handled as fast as possible, so that you as a customer quickly can get on with everyday life. After all, this is the reason that you have an insurance in the first place!

Regards
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Super service

March 14, 2018
Unprompted review
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Reply from NEXT Forsikring

Hej Anna,

Du skal have mange tak for de 5 stjerner.

Her hos NEXT Forsikring sætter vi en dyd i at give vores kunder en god oplevelse hver gang, de henvender sig til os og har brug for hjælp. Vi er derfor meget glade for, at du er af samme opfattelse og synes, at vi har en super service hos NEXT Forsikring.

Med venlig hilsen
Julie
NEXT Forsikting

Rated 5 out of 5 stars

A good price insurance for multiple …

A good price insurance for multiple purposes.

January 6, 2018
Unprompted review
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Reply from NEXT Forsikring

Hi Ana-Maria,

Thank you for your review.

Good to hear that you have found a low price on your insurance here at NEXT Forsikring. We believe in offering insurances where the coverages are solid, but the prices are low. All we require in return, is that the customers are able to calculate and order their insurances themselves at our website www.next.dk. That way we can keep our administration at a minimum, and at the same time give our customers insurances at a very low price.

Regards
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

100 % ok .................

December 10, 2017
Unprompted review
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Reply from NEXT Forsikring

Hej Adil,

Tak for din anmeldelse og dine 5 stjerner.

Hvis der endelig er noget som ikke er 100% i orden, så tøv endelig ikke med at skrive til os på chatten på www.next.dk eller på mail@next.dk. Vi sidder klar til at tage imod feedback, og hvis man har spørgsmål, så klarer vi også nemt dette over chat eller mail.

Med venlig hilsen
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Billig forsikring som er nem at …

Billig forsikring som er nem at overskue.

November 22, 2017
Unprompted review
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Reply from NEXT Forsikring

Hej Lars,

Tak for din anmeldelse og dine stjerner.

Dejligt at høre at du er tilfreds med prisen på din bilforsikring her hos NEXT Forsikring og at det hele er nemt at overskue.

Det er netop vores mål med NEXT Forsikring, at kunne tilbyde skarpe priser på forsikringer, samtidig med at det hele er simpelt at overskue, så man selv kan beregne og bestille præcis den eller de forsikringer man måtte ønske.

Med venlig hilsen
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Good prices

Managed to save 3600 dkk per year with having all the insurances with NEXT :)

November 7, 2017
Unprompted review
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Reply from NEXT Forsikring

Hi Stefan,

Thank you for your review and 5 star rating.

It's always nice to hear from customers who is satisfied with their insurances here at NEXT Forsikring, and who have, at the same time, saved a lot of money on their premiums as well.

Here at NEXT Forsikring our ultimate goal, is to be able to offer cheap insurances to our customers, without them having to have less coverage.

Kind regards
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Super dækning til god pris

September 21, 2017
Unprompted review
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Reply from NEXT Forsikring

Hej Hanne,

Mange tak for de 5 stjerner.

Vi har hos NEXT Forsikring valgt at skabe et forsikringskoncept, som bygger på selvbetjening og online kommunikationsværktøjer. Dette gør, at vi kan tilbyde gode priser til vores kunder på deres forsikringer, men det betyder bestemt ikke, at vi på nogen måde går på kompromis med den gode dækning. Det er vi glade for at læse, at du også oplever :)

Med venlig hilsen
Julie
NEXT Forsikring

Rated 5 out of 5 stars

Super glad for service og priser.

August 9, 2017
Unprompted review
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Reply from NEXT Forsikring

Hej Paul,

Tak for din anmeldelse og dine stjerner.

Vi er rigtigt glade for at du synes om vores forsikringskoncept her hos NEXT Forsikring. Med en side hvor man som kunde selv skal beregne sine forsikringer, kan vi spare en masse penge som ellers ville gå til telefonsælgere. Det vi sparer kan vi derfor give i rabat på forsikringerne i stedet, så man som kunde altid får en skarp pris her hos NEXT Forsikring.

Med venlig hilsen
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Super priser og god service

July 10, 2017
Unprompted review
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Reply from NEXT Forsikring

Hej Jesper,

Tak for din anmeldelse og dine stjerner.

Skarpe priser og en god service, er præcis hvad vi forsøger at levere herfra, så vi er utroligt glade for at du synes om vores koncept her hos NEXT Forsikring.

Med venlig hilsen
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

best forsikring

June 30, 2017
Unprompted review
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Reply from NEXT Forsikring

Hej Georges,

Tak for din anmeldelse og dine 5 stjerner.

Godt at høre at du er tilfreds med dine forsikringer her hos NEXT Forsikring, og du er som altid velkommen til at skrive til mail@next.dk hvis du skulle have spørgsmål.

Med venlig hilsen
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

WOW!

amazing services, I am very happy to come here in this time. Will come again.

February 23, 2017
Unprompted review
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Reply from NEXT Forsikring

Hi Zahaid,

Thank you for your 5 stars.

We are very happy that you have found our services satisfying.

Regards
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Simply the best! For a great price!

Very friendly and easy to work with. No waiting time on a queue and immediate response when using the chat platform.
Thank you for your great assist.

February 11, 2017
Unprompted review
NEXT Forsikring logo

Reply from NEXT Forsikring

Hi Iliyan,

Thanks for the positive review.

We are so happy to hear that you think we are both friendly an easy to work with here at NEXT. Here at NEXT we do our best to give our customers the best possible service.
If you should need help in the future we will make sure to give you another possitive experience being a customer at NEXT.

Best Regards
Julie
NEXT Forsikring

Rated 5 out of 5 stars

All Good so far

Good prices and no pushy salesmen. Hope the claims process is as straightforward if ever required.

February 7, 2017
Unprompted review
NEXT Forsikring logo

Reply from NEXT Forsikring

H Alan,

Thank you for your review and your 5 star rating.

We always aim to make the ordering process as simple as possible, where you can choose the coverages that you feel you need, without an aggressive salesman, who tries to sell you more than needed.

If you ever have a claim to make, the process will be just as smooth and easy as placing the order. Most claims are handled online, and within very few days.

Best regards
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

bilig bil forsikring

super online service

October 24, 2016
Unprompted review
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Reply from NEXT Forsikring

Hej Jakub,

Du skal have mange tak for de 5 stjerner.

Vi er meget glade for at læse, du synes, at vi har en super online service her hos NEXT. Vi har valgt at bruge online værktøjer til at kommunikere med og servicere vores kunder. Den online kommunikation med vores kunder er dog ikke ens betydning med, at vores service bliver ringere af den grund, da vi altid gør vores bedste for at være tilgængelige overfor vores kunder og give dem en venlig, effektiv og professionel behandling, når de henvender sig til os og har brug for hjælp. Så vi er glad for, at du har denne opfattelse af servicen her hos NEXT.

Med venlig hilsen
Julie
NEXT Forsikring

Rated 5 out of 5 stars

Warm welcome in Denmark

Just moved to Denmark in May this year. Found it extremly easy and smooth to sign up for NEXT insurance. Including the transfer of my accident free years from Germany. Clearly 5*****

September 29, 2016
Unprompted review
NEXT Forsikring logo

Reply from NEXT Forsikring

Hi Daniel,

Thank you for your 5 stars and welcome to Denmark.

We are happy to see that you found our website and service easy and smooth.

It is very easy for us to accept foreign seniority/claimfree years, as long as the customers have the correct documentation ready, which you had. When people have correct documenation for their claimfree years, it is easy for us to read and accept it, and we can often start the insurance almost instantly afterwards.

Regards
Alexander
NEXT Forsikring

Rated 5 out of 5 stars

Tiptop

So far I'm very happy with Next. They reply fast to emails and chats and their communication is clear and to the point. I can chat with them until 22.00 with is for me a big plus. I had an accident reported a few months back, its still being processed, so I can not give any feedback on how they deal with damage/payments etc. I have used their Road Assistance a few time: fast, friendly and good service.

April 20, 2016
Unprompted review
NEXT Forsikring logo

Reply from NEXT Forsikring

Hey Marawijn,

Thanks for the positive review.

We are so glad to hear that you are happy and satisfied being a NEXT customer. We have chosen to have long opening hours here at NEXT, as we can't expect all of our customers to have the time to contact us within normal opening hours. We are aware that we have to communicate to and with our customers in a language they can understand, as insurance in itself can be difficult to understand.

Best regards
Julie
NEXT Forsikring

Rated 5 out of 5 stars

Great insurance

Very easy to use, awesome contact - if You're living in Denmark that's insurance You want to have!

October 17, 2015
Unprompted review
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Reply from NEXT Forsikring

Hi Grzegorz,

Thank you for your review and the 5 stars.

We find the mail/chat support, especially effective, when we are in contact with our English speaking customers, especially when English isn't the native tongue of the customer. It makes for a more precise and effective communication in almost all cases. The site itself also provides a very easy way for non-Danes to order their insurances at their own pace.

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