NEXT Forsikring Reviews 1,897

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

after few insurance change we accidently found this Next insurance and the Guy introducing himself "Abdul" such a polite guy explained things very well and helped us get the best offer , with house... See more

Company replied

Rated 5 out of 5 stars

I ended up in a situation , where I was abroad wit a newborn, and my car was vandalized. It took a few phonecalls, before I got the right person, but then the help was quick and effective. The team of... See more

Company replied

Rated 5 out of 5 stars

So ,i will start with them being very polite and helpful! Everything went fast ,they helped me with my needs ,got the best offer for both of us, long story short ,it was easy and pleasent to find a... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

Hos NEXT fokuserer vi på at udnytte den moderne teknologi bedst muligt til gavn for kunden. Vi har droppet de fordyrende salgsled og i stedet lagt tilbuds- og bestillingsprocessen direkte ud til kunden. Vi vil tilbyde enkle og gennemskuelige kvalitetsforsikringer til konkurrencedygtige priser.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Super helpful team and always available

I am very satisfied with the Next Customer Service. Professionals who go beyond what they "entitled" to help with. Very friendly, kind and knowledgeable team of professionals. Their English is super good!
The only thing I don't like is that I cannot pay with my debit card automatically each month. That is a bit inconvenient. But that's all :)

(Google translate:
Jeg er meget tilfreds med den NEXT kundeservice. Fagfolk, der går ud over det, de "ret" til at hjælpe med. Meget venlige og vidende hold af professionelle. Deres engelsk er super god!
Det eneste, jeg kan ikke lide er, at jeg kan ikke betale med mit betalingskort automatisk hver måned. Det er lidt ubelejligt. Men det er alt :))

October 14, 2015
Unprompted review
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Reply from NEXT Forsikring

Hi Anna

We are very grateful for your review of us – Thanks a lot

It is so nice to know that people appreciate our customer service, as we do everything in our power to give our customers the best possible service and experience when they contact us even if the issue is not related to us specifically. Unfortunately, MasterCard Debit cannot be used as a payment method at NEXT, as it is not a credit card, but we understand of course, that this can be inconvenient to some customers. We are very humbled by the way you describe the team here at NEXT in such a positive manner, and we are looking forward to give you the best possible customer service in the future, if you should need it.

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