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2.9
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They don't deliver on time and mention misleading information on the website. Bought a sim through bookmyforex.com. They don't mention YOU CANT USE A MOBILE HOTSPOT FROM THIS SIM. A very frustrating and
This is hands down the WORST experience I’ve ever had with any mobile service provider. NextCellular is a complete scam and should be shut down because of how it treats customers.
I bought a SIM for international travel. Initially, it worked barely, but the moment I recharged, everything went downhill. After a successful payment, my data didn’t get recharged. I was stranded in a new city, unable to access Google Maps, and didn’t speak the local language. I had to beg strangers for help and take screenshots of routes just to reach my destination.
Tried calling their so-called “customer care”, what a joke. The guy literally told me he was having lunch and would call back in an hour. I waited TWO hours, and called him 15+ times, and when he finally answered, he was incredibly rude and unprofessional. I was speaking in English, and he insisted on replying in Hindi.
Their WhatsApp support? Complete garbage. They advertise chat options, balance checks, and customer support there, but NOTHING works. And seriously, how am I supposed to use WhatsApp when your SIM doesn't even give me internet access?! What a bunch of clowns.
Days later, even after I bought an "unlimited data" plan, my internet randomly stopped again. I was done at that point. Again had to borrow hotspot from strangers to find a store and buy a new SIM from a proper provider. Guess what? NextCellular support replies only after I told them I’ve switched. And even then, they were clueless about my recharge. I had to send them screenshots of the confirmation email because they apparently have no system in place. What kind of scam business are they running?
Do NOT, I repeat, DO NOT waste your money on NextCellular. This is a one-man show run by a con artist, not a legitimate company. No accountability, no proper support, and total disrespect for customers.
If you value your time, money, and sanity - STAY AWAY.
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