Detestable MOB masquerading as a loan…
Detestable MOB masquerading as a loan company. Glad they're finished!!
April 14, 2020
Unprompted review
Nextcredit Ltd
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Company details
Information provided by various external sources
Nextcredit is a forward thinking diversified finance company offering instalment loans to the UK market. We aim to offer competitive and varied credit products in the UK through use of customer friendly internet and mobile technologies. Customer service excellence has been and always will be one of the critical competitive advantages of Nextcredit Ltd. Our goal is to deliver customer services that are not just the best but legendary, because we know that loyal customers don't simply recommend us, they insist that they and their friends do business with us.
Contact info
Unit 10, Basepoint Centres, Oakfield Close, Tewkesbury Business Park,, GL20 8SD, Tewkesbury, United Kingdom
- 01631 708602
- info@nextcredit.co.uk
- nextcredit.co.uk
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Initally very efficient and offered a…
Initally very efficient and offered a refund told would be 4 /5 days but nt set in stone however 10 days later still waiting and now not answering emails or messages very disappointing
February 8, 2020
Unprompted review
Unreasonable time delay to respond to…
Unreasonable time delay to respond to complaint, already over 8 week timeframe and extended again, will be sending to FOS if not resolved soon.
October 31, 2018
Unprompted review
Reply from Nextcredit Ltd
Hi - We’re sorry that you aren't happy with your experience with us. Nextcredit Ltd has kept you up to date with the progress of your complaint and made you aware of your rights. However, if you would like to discuss your personal circumstances further, please contact our customer services team on 01631 708602.
I took out a loan of £250 a couple of …
I took out a loan of £250 a couple of weeks. Paid it back the day later because I didn't need it at time. I have subsequently required loan and applied a few times and refused every time. I have moved my.business elsewhere today and accepted straightaway. Nextcredit are a company that are not to be recommended. Go elsewhere with your business
April 28, 2017
Unprompted review
Reply from Nextcredit Ltd
Hi Mike,
We’re sorry that you aren't happy with your experience with us.
We write to confirm there are a number of reasons why we may have declined your loan application and some of these can be found on the FAQ’s on our website.
We cannot lend to everyone and unfortunately we cannot meet your loan requirements at this time.
Whilst Nextcredit cannot guarantee to offer loans to existing customers, we understand that circumstances can change over time. If a loan application is declined this may not be the case in future, should you reapply.
If you would like to discuss your personal circumstances further, please contact our customer services team on 01631 708602.
5 Stars
5 Stars, I'd recommend to anyone!
I needed money quick for an out of warranty freezer.
Found Nextcredit
Applied online
Received a phone call
Given money with repayment plan
Paid money back as AGREED
Too many scummer's whining reviews on here! Can't pay it back? Don't borrow!
April 5, 2017
Unprompted review
Reply from Nextcredit Ltd
Hi Neil - Thank you for your recent review. We’re very pleased that you’re happy with your experience with Nextcredit. We look forward to doing business with you again. Nextcredit Team
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Shocking
Took a loan out for 6 months paid it back 2 months early so thought Christmas is coming a little extra cash not go a miss so applied for another only to get rejected I don't know how they worked it out but I would definitely NOT use them
November 1, 2016
Unprompted review
Reply from Nextcredit Ltd
Hi Jason,
We’re sorry that you aren't happy with your experience with us.
We write to confirm there are a number of reasons why we may have declined your loan application and some of these can be found on the FAQ’s on our website.
We cannot lend to everyone and unfortunately we cannot meet your loan requirements at this time.
Whilst Nextcredit cannot guarantee to offer loans to existing customers, we understand that circumstances can change over time. If a loan application is declined this may not be the case in future, should you reapply.
If you would like to discuss your personal circumstances further, please contact our customer services team on 01631 708602.
Unacceptable
This company is not ran properly or fairly.
They take up to a week to respond to any enquiries including attempts of payment, meanwhile piling on fees and interest. Their website says payments have not gone through when they have. The staff are rude, pretend to be clueless, actively ignore questions/offers about making payments and try and swerve the subject so that they can waste time and add extra interest.
The whole set-up is designed to cause the consumer as much of a financial penalty as possible. Ran like a scam.
The worst payday company on the market, try ANY other one out there. All others I have dealt with work with you not against you.
March 29, 2016
Unprompted review
Reply from Nextcredit Ltd
Hi,
We’re sorry that you aren't happy with your experience with us.
Nextcredit is committed to treating its customers fairly and we are proud of the excellent service our team provides to our customers. We’re surprised to hear you had an issue with making payments on your account, as we haven’t experienced any technical problems. However, Nextcredit has always offered additional, alternative methods of payment to all our customers.
If you would like to discuss your personal circumstances further, please contact our customer services team on 01631 708602.
Great company, highly recommended!
Great experience with Nextcredit, the application process was simple and stress free. Would highly recommend.
February 18, 2016
Unprompted review
Reply from Nextcredit Ltd
Hi Kelly,
Thank you for your recent review.
We’re very pleased that you’re happy with your experience with Nextcredit.
At Nextcredit, we are proud of the excellent service our team provides to our customers. Our goal is to deliver customer services that are not just the best but legendary, because we know that loyal customers don't simply recommend us, they insist that they and their friends do business with us.
We look forward to doing business with you again.
Kind regards,
The Nextcredit Team
Tel: 01631 708602
Email: info@nextcredit.co.uk
Web: www.nextcredit.co.uk
Please don't get a payday loan with this company!
I fell into financial difficulty and this company were anything but supportive when I tried to set up a payment arrangement with them. They were instead judgemental and critical of me having got into that situation, hardly the best way to encourage someone to pay.
Their card system doesn't work to processs payments most of the time. The staff are rude and arrogant. Even if you explain you are in financial difficulty they just keep piling on more interest to make your situation harder. Stick with reputable honest payday lenders that will work with you if you fall into financial difficulty such as Uncle Buck, PDUK or Mr Lender. This company made my life a misery despite me trying really hard to pay back what I owed.
October 3, 2015
Unprompted review
Reply from Nextcredit Ltd
Hi Sarah,
We’re sorry that you aren't happy with your experience with us.
Nextcredit is committed to treating its customers fairly. Where someone finds themselves in financial difficulty we will always do our utmost to support them in finding a solution to repay their loan in an affordable and sustainable manner. This may include freezing interest, however, this very much depends on the individual circumstances of each case.
At Nextcredit, we are proud of the excellent service our team provides to our customers. Our goal is to deliver customer services that are not just the best but legendary, because we know that loyal customers don't simply recommend us, they insist that they and their friends do business with us.
We’re surprised to hear you had a problem with our card payment facility as we haven’t experienced any technical problems. However, Nextcredit has always offered additional, alternative methods of payment to all our customers.
If you would like to discuss your personal circumstances further, please contact our customer services team on 01631 708602.
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