Valleys Group Reviews 53

The ordering process was easy. The product when it arrived was excellent however the was an error in quantity delivered to what was advertised. I informed them and it was corrected quickly with the remaining items being delivered the following Monday.
I would have given 5 stars but I had to chase up the order and was told it was being delivered the day I rang with no updates previously but luckily someone was in to take delivery. I felt I wasn’t informed enough and that I had to chase up the order numerous times.
However the product was excellent and there was no breakage at all.

Bought Luxury Meadow Artificial Living Wall, please with product and delivery times.

Good price, fast delivery and quality product

Never received my order and they won't reply to my email

Excellent service and goods

Chris made ordering so easy. The tiles look great, and the service was excellent.

Thanks Chris and his great companion chilli the dog great work everytime will be back!

This company really stands out for their customer service. Chris took the time to answer all my questions about brick styles and durability and even suggested a few alternatives that worked perfectly for my project. Even when I had to change my order last minute, Katie made the process so smooth. The bricks arrived on time and look fantastic. Highly impressed!

I recently ordered porcelain tiles for my kitchen renovation, and I couldn't be happier. The quality of the tiles is outstanding, and they were delivered promptly and securely packaged. Chris was incredibly helpful in guiding me through my options and ensuring I picked the right product for my needs. Highly recommend this company for anyone looking for top-notch materials and service!

Would recommend Katie was great and the quality of the materials used for price was great thanks again team!

The goods came swiftly and the team did amazing. Thanks to Chris & co will use again!

You cancelled and refunded my order without any prior notice or explanation. When I emailed to ask why my order had been refunded, I received no response.

Placed an order a week ago, over the weekend. By Thursday the week after still had no updates about my order so I emailed their customer service. No-one bother to reply, so Friday morning I rang to ask about my order. I was told they will check and ring me straight after. Waited all day for the call back, never happened. Delivery I paid for is 2-4 days, and the fact the customers are not treated with respect I find the most awful thing. Really bad customer service experience. For now I have no money back nor products.

Fantastic company for borrowing , agent is friendly and amazing , polite ,trustworthy , wouldn’t want anyone else

Scaffolders hit our satellite dish several times resulting in no satellite signal. No communication from company. Phone calls never returned or people not available/ no answer. Going on 5 days and no offer to fix satellite dish or recompense for Sky fees until fixed. Overall very poor service and abysmal customer service and communication!

Everything brilliant as advertised. Quick, efficient, quality and great price. Excellent ⭐⭐⭐⭐⭐

Prompt delivery
Good quality and excellent price

The delivery was prompt and on time.Some of the Indian slate had fallen over in crate and speltched edges of PAVERS .Spoiling their use.