Nexus Auto Transportation Reviews 

Excellent service. We had a fantastic driver, Alex, who arrived on time and kept us informed of status. The car was delivered in perfect condition on time. Also, there were no additional charges or fees!

Everyone was very professional. The driver was great. Got my car there the next day without any issues.
Thanks

After setting up a one way transport with well over a week advanced notice, this company never showed or gave me any updates. When I spoke with someone they continually told me they were trying to set up a driver and they’d call me back. I never received any phone calls. Like other reviews I’ve seen, do not expect your schedule to matter at all

Amazing service , my car was shipped from NJ to SC within 16 hrs ! They consistently kept in contact with me , the price was extremely reasonable , the driver was kind and very understanding . No gimmick or scams like some companies do . Would highly recommend their services !

My experience with Nexus Auto Transport was exceptional. My vehicle was ready for pickup 3 days before expected and Mike was able to adjust my request and have the vehicle picked up the next day! There were no hiccups or surprises, other than when the vehicle arrived and I surprised my husband a day earlier than expected due to Nexus's amazing flexibility and coordination. Will happily use their services again!

Nexus Auto Transport was awesome! After a horrible experience with another transport company, I called Nexus and they were extremely transparent about price, the pickup process, and carrier information. The price never changed. They never promised anything they couldn’t deliver. The carrier they used was awesome and thorough with communication. There were some hiccups but when I asked questions I always received honest answers. They always picked up the phone. The vehicle arrived in good condition and the carrier was kind. I definitely recommend Nexus Auto Transport.

Fast and easy best in business I always use Sam

Nexus Auto Transport was TOP NOTCH!! Very quick, good price and accommodating. Aleksandr picked up my car next day and drove it from Naples, FL to Ruskin, FL in 3 hours. I would highly recommend Nexus Auto Transport and will most definitely call them again when I need to transport a vehicle!

Mark guaranteed my car would be picked up on the day required. Nobody showed up and nobody from Nexus bothered the call me. I eventually called them to see what was happening and they told me the truck that was scheduled was full. Not sure how it was not full before my pick up and it's full now.

Poor communication. False promises.

Review of Nexus Transportation

As a military service member, I hold professionalism and reliability to a high standard especially when I am paying a premium price of $1,250 for a service. Unfortunately, my experience with Nexus Transportation did not meet those expectations.

I scheduled my vehicle pickup three weeks in advance, yet the driver did not arrive at the agreed-upon time. When he finally showed up, he informed me he would need to return the next morning, despite my early flight. He ultimately arrived at 11 PM, just hours before my departure.

The delivery process was equally unprofessional. I was told my vehicle would be dropped off at the home address I provided, but instead I received a call from the driver in Ontario asking me to pick it up there. I paid for an Uber to meet him, only to discover that his truck’s hydraulics were not functioning and he couldn’t unload my vehicle. He then drove to Long Beach for repairs, and I followed, but the issue could not be fixed that day. This resulted in another Uber ride home at my own expense.

Not only was my vehicle neither picked up nor delivered on time, but I was also left without transportation and forced to cover additional costs due to the company’s delays and equipment failures. Considering the price I paid, the quality of service was unacceptable. The lack of professionalism, communication, and reliability does not justify the cost.

As someone who values integrity and accountability, I cannot recommend Nexus Transportation based on this experience. Customers deserve far better for the amount they are charged.

Pick up given one day, someone called the next telling me they were going to pick it up a day earlier and deliver too soon. Next carrier came 6 hours earlier than stated (2 pm vs 8 pm) and then didn’t contact the receiver so missed delivery at 10 pm first night. Finally delivered midnight second night which when you have to go get it at a different location is ridiculous if you are single. I’ve used other companies. Don’t know how these reviews are so good. Horrible experience. Can’t see car at midnight.

I’m so glad I chose Nexus to ship my beloved Lexus SUV from California to Maryland. Vakho picked up my car right on time and delivered it in just 5 days. He was punctual, professional, and very communicative throughout the entire process, which gave me great peace of mind.

The quote from Nexus was slightly higher than some others, but the service and reliability were absolutely worth it. My car arrived safely and exactly as promised. I would definitely use Nexus again and highly recommend them to anyone looking for a trustworthy auto transport company.

I had to move my car 60 miles from one dealership to another. They got me a good price, convenient schedule and kept we well informed the whole time. Job well done!

Nexus was very responsive and kept me posted on pick up and drop off times. The car was delivered within the promised delivery window and the drivers were efficient and courteous. I will use them again when it’s time to ship the car back.

Price and pick up time were reasonable.
Driver was polite and provided information as needed. I would use again.

Great experience overall. Everyone was super helpful and my car was delivered perfectly and on time. Great communication from the Nexus time the whole time.

Delivered quickly and reasonable. Driver assigned was excellent.

I used Nexus after finding them listed on Forbes for trusted auto delivery companies. The got me set up with a date that was soon and worked for me. After I started reading some reddit threads, I started to get very worried.

However, I am happy to report that outside of being a little late to show (which I expected and anticipated). My vehicle arrived to AZ from CA without any issue and made it there earlier than anticipated. The driver was very polite and answered all my questions on pickup. The truck it was loaded onto was pretty big and had other cars on it already. Overall I'm very pleased with the whole experience, especially for the price point. I would definitely recommend them, especially if you're looking for reliability while staying affordable.

I had a very good experience shipping my car with Nexus Auto Transport. Shipping was timely, the driver accommodated our special instructions, and from booking to delivery communication was excellent.

Brian from Nexus told me I would have a positive experience. I had an AWSOME experience. Easy and carefree. Great communication from Nexus and the driver transport who picked up the car. He was also very professional and hope to get him again. It didn't start out great with a different carrier though. They gave me a great price. Then 3 days later called and said they could pick up tomorrow for $267 more. I said I'll stick with the original and the guy just hung up on me. That's when I cancelled them and called Nexus and spoke with Brian. They picked up the next day and had at my son's house in Florida less than 48 hours later. I paid just a few dollars more, but it was well worth it and still paid much less than the bait and switch price from the other carrier. I won't say who the other carrier was but if you feel lucky, you can go with someone other than Nexus.