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Nice Things by Helena Reviews 

2,977
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, describing the cards as original, beautifully drawn, and truly meaningful for both happy and sad occasions. People find them ideal for expressing sentiments that are often hard to put into words themselves, offering a wonderful alternative to mass-produced items. Consumers also appreciate the exceptionally fast delivery service and careful packaging that consistently ensure items arrive safely and in pristine condition. Buyers frequently highlight the wonderful personal touches, quick query responses, and helpful customer support that make every single purchase an absolute joy.

What people talk about most

Product

Consumers find product satisfaction to be overwhelmingly high, consistently praising the beautiful designs,... See more

Quality

Customers had positive experiences with quality, expressing consistent delight in the beautiful cards and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders consistently arrive very... See more

Service

Clients share positive opinions on service, consistently highlighting quick dispatch and prompt responses.... See more

Order

Customers consistently note positive experiences with order, highlighting prompt deliveries and secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered many times from ‘Nice Things By Helena’. Their products are great quality and something a little different from standard cards. Multi buy offer plus limited free postage offer twist... See more

Company replied

Rated 5 out of 5 stars

Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, healt... See more

Company replied

Rated 5 out of 5 stars

First time purchaser. Small query with my order which was answered straight away even though it was on a weekend. Brilliant customer service, very refreshing in this day and age. This company actua... See more

Company replied

Rated 5 out of 5 stars

I absolutely love all of nice things by Helenas unique cards... they each have a special message that i am able to give to my best friend of 64 years and other special friends. The christmas cards tak... See more


Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Greetings cards and gifts by illustrator Helena Mackevych


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,977)

485 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the cards

Love the cards, love the individuality of them, very original

May 4, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s really lovely. Thank you.
Helena

Rated 5 out of 5 stars

I love the products

I love the products and have ordered several in the past. The quality of the cards is great and the sentiments and illustrations are perfect for me. Delivery is always prompt too.

May 1, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your kind words. We’re really pleased that you’re happy with everything.
Helena

Rated 5 out of 5 stars

Quality card and great service

Order a card and chocolate for my friends birthday arrived on her birthday and she loved the card.

The cards are really nice and so thoughtful.

April 29, 2026
Unprompted review
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Reply from Nice Things by Helena

We’re really happy to hear this. Thank you very much.
Helena

Rated 5 out of 5 stars

Lovely products

Lovely products, beautifully drawn, well packaged and all at a very reasonable price!

April 29, 2026
Unprompted review
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Reply from Nice Things by Helena

That’s so lovely to hear. Thank you very much for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

Beautiful Cards

Whatever the occasion Nice Things by Helena has a card. The cards are so beautiful & different from other card suppliers. Wide range of choice at reasonable prices. These cards are designed with love.

April 23, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your kind words. It’s really lovely to hear how much you like our cards.
Helena

Rated 5 out of 5 stars

Such Beautiful Cards

I always find such beautiful cards on this website and I value being able to send them.
The cards have words and images for such a wide range of greetings, both good and difficult and they are always perfect.
Packing is excellent, prices are fair and I truly am grateful to have this website for buying the cards I like for every occasion. Thank you Nice Things by Helena!

April 19, 2026
Unprompted review
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Reply from Nice Things by Helena

What a lovely review. Thank you so much for your kind words and for being our customer. We really appreciate you.
Helena

Rated 5 out of 5 stars

Very helpful

Very helpful, professional service and fixed my mistake in a timely and satisfactory way. Thanks.!

April 20, 2026
Unprompted review
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Reply from Nice Things by Helena

We’re so pleased to hear that. Thank you very much.
Helena

Rated 5 out of 5 stars

Superb Quality

All the cards are superb quality with lots of situations covered very sensitively.
Great choice & many fun cards too.

April 16, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your lovely review. We really appreciate your kind words.
Helena

Rated 5 out of 5 stars

Lovely choice and great value for…

Lovely choice and great value for money. I’m a repeat and happy customer

April 20, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re so happy to hear this. Thank you very much.
Helena

Rated 5 out of 5 stars

ALL YOU COULD WANT FROM A CARD COMPANY ...and MORE

Everything about this company is great They deliver on EVERYTHING. They all actually CARE about their customers in a real old fashioned kind of way.' The customer is always right' kind of way. Nothing is too much trouble kind of way. I've not used another card company in about 5 years now and their app is on my home page. 'NICE THINGS BY HELENA' really IS NICE !!

April 4, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your lovely review and for being such a loyal customer. We’re so pleased you’re happy with everything.
Helena

Rated 5 out of 5 stars

Unique, heartfelt and beautiful cards.

Unique, heartfelt and beautiful cards. Speedy delivery. And very much appreciated a note from Helena acknowledging I am a returning customer.

April 18, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re so pleased that you’re happy with everything. Thank you for letting us know.
Helena

Rated 5 out of 5 stars

Excellent range of products

Excellent range of products. Great ordering experience. Nice Things by Helena keeps me up to date about the progress of my order. Delivered in great packaging.

April 18, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s so lovely to hear. Thank you very much for your kind words.
Helena

Rated 5 out of 5 stars

Lovely

Lovely, good quality cards. Delivered on time. Good communication from order to delivery.

April 18, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re really happy to hear this. Thank you very much for your kind words and for being our customer.
Helena

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