Niche Coffee Reviews 199

Superb coffee grinder with great style and has worked faultlessly. I have had the machine for 7 years, it suddenly stopped working. I contacted Niche customer service who responded immediately and got me to a few basic checks before advising on parts I required. Within a few days for a very reasonable cost I had a new motor/gearbox and a control panel, it is designed to be easy to maintain and is back to performing faultlessly. Highly Recommended as these are not cheap machines on initial purchase so it is nice to think in this day and age it will not quickly become landfill. The only other appliance I have like this is our trusty dualit toaster which has is 27 years old and has the same philosophy of each component fixes to keep running. Highly recommend

I have the very first generation of Niche coffee grinders, and mine is still going strong 8 years later! A pleasure to use, and a terrific design that gives a friendly, not-just-another-black-box-or-cylinder vibe. It's got character *and* grinding chops. I'm a V60 guy--and my Niche continues to outlast every other part of my kit.

The best customer support I have ever had. They give quick responses and good solutions. Great product :)

Iv had my Niche Zero for 5 years, it get used daily. Sadly it died on me last week. I went to email them and had an reply straight away. I managed to clean the motor as instructed but no luck. They give me a link to buy the motor and which it was very reasonable price. I managed to fix it in 10 minutes it was very easy. Couldn't be happier with the service. 5*

I bought the Niche Zero grinder from a friend of mine, and unfortunately the motor started having problems a year after I bought it. Customer service helped me identify the cause through quick and clear email correspondence: the motor needed replacing. They sent me a link to a shop where I could order it, and a week later the motor arrived (the product had to be shipped from England to the Netherlands). Once installed, the product is working perfectly again. Many thanks to Niche customer service for their excellent help.

The motor in my 5-year old Niche started malfunctioning. I got a very prompt reply, given very easy to follow on how to inspect and clean the insides of the grinder, and when that didn't help I got a replacement motor for a very reasonable price. All in a span of a couple of days.

Fast Service, nice contact.

Had a small issue with my Niche Zero after cleaning. James responded quickly and explained the calibration clearly. Problem solved straight away — excellent support.

I purchased a Niche Zero in late 2025, and while I recently encountered an issue with the grind adjustment, the customer service was nothing short of exceptional. Support responded immediately, and after a brief troubleshooting exchange, they shipped a replacement part free of charge - which arrived just three days later. Thanks to the clear instructions provided, the repair took only 20 minutes. Truly S-Tier support for a grinder that is, quite simply, a pleasure to use.

I bought the Niche Zero almost a year ago, and I am super happy with it. It looks great and works seamlessly. Very precise and great results every day ☕

Brilliant single dose grinder, with zero retention.
Time to upgrade to the other burr set as cold brew season is coming.
Minor popcorning problem cured by tossing a puck screen on top of the beans.

Four years in, used multiple times a day, and the Niche Zero is still going strong. Not a single issue. Still highly recommend it for an easy single dose grinder.

I have had a Niche Zero coffee grinder for several years now and it has never missed a beat. It’s produced excellent coffee and just works flawlessly.

I’ve had my Niche Zero for 4 years and I LOVE IT!!! It is very fun and easy to use. Makes delicious espresso!!! So rich and delicious!!!
Thank you James for always answering questions I’ve had per email when I was first beginning my espresso journey!!!

Had a small potential issue with a sweeper, James in customer service pointed me in the right direction, no fuss. fabulous.

Just like most people who purchased the Niche… I did a lot of research… all came back pointing to the Niche. You aren’t here by luck you are also here because you’ve done your research and it came back showing the niche is the best value for money!

I’ve owned this machine since 2023. 3 years and the machine has never missed a beat! The only thing I need to do is clean it to maintain its beautiful aesthetics!

Honestly completely recommend! Solidly built… fast support! Amazing purchase

I emailed Niche UK with a query about my grinder as the Melbourne Australian dealer who sold it to me six years ago no longer stocked or dealt with the Niche Zero. I wasn't hopeful that Niche UK would take much interest in my issue, however, I received and very quick and polite response from James at Niche. Over a number of emails James gave super quick replies and provided extremely helpful advice.

Very happy customer.

The Niche Duo is really, really great!

We chose the grinder after looking at reviews about a number in a similar price bracket. So glad we made the choice we did.
The grinder is easy to use, looks great on the side and is really well made. Fully recommend getting one.

Simply the best burr single dose grinder, I dont think I can put it more plainly than that. If machine were to break down tomorrow I would order a new one instantly.