Nilfisk Reviews 

2,258
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 441 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional build quality, powerful performance, and long lasting reliability of the various pressure washers and household vacuum cleaners. Consumers are also extremely happy with the remarkably fast delivery service, helpful support teams, and completely straightforward and quick online ordering process found on the website. However, some reviewers were not happy with minor assembly hurdles and occasional delivery delays experienced during transit. A few people also noted encountering unexpected technical faults with water connectors or experiencing ongoing difficulties when trying to register their extended product warranties online.

What people talk about most

Product

Clients share positive opinions on product quality, noting it is straightforward to set up, highly effective,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Quality

Consumers find quality to be positive, highlighting robust builds and superior performance compared to other... See more

Order

People report ambiguous experiences with order, as opinions are heavily divided. On one hand, reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting excellent prices and quick dispatch times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over many years I have used various brands and it is true to say buy cheap buy twice - i was recommended the Core 150/10 by my son ! It is a revelation, the quality is far superior to what I have prev... See more

Rated 5 out of 5 stars

Bought the Nilfisk VP400 vacuum I wasn't sure what to expect as the price was very reasonable and much cheaper than a Henry. I'm very impressed, although built in China it feels quality and robust.... See more

Company replied

Rated 5 out of 5 stars

What a fabulous experience. From the online ordering app to receiving the product. Love the patio cleaner so ordered the attachment that’s more suited to smaller brick patio/driveway as opposed to lar... See more

Company replied

Rated 5 out of 5 stars

The delivery was quoted as two to five business days after despatch, mine arrived promptly after only two business days. I was very impressed with the the pressure washer which seemed to be be very go... See more

Company replied


Company details

  1. Manufacturer

Written by the company

Built upon a commitment to delivering top-notch products, Nilfisk originated from a vision dedicated to quality. With a legacy spanning over a century, we continuously evolve to meet the evolving requirements of our global customers by introducing cutting-edge solutions. Presently, Nilfisk boasts a diverse lineup of superior consumer cleaning products, encompassing high-pressure washers, wet and dry vacuums, vacuum cleaners, and a comprehensive range of professional cleaning equipment.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(2,258)

1,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, high quality product, top!

May 11, 2026
Nilfisk logo

Reply from Nilfisk

Dear Hendrik,

Thank you for the review - great to hear delivery was fast and the product is meeting expectations.

Best regards,
Nilfisk Team

Rated 5 out of 5 stars

1st class product

1st class product, combined with fast 2 day delivery

May 11, 2026
Nilfisk logo

Reply from Nilfisk

Dear Mark,

Thank you for the review - glad to hear the product arrived quickly and is first class.

Best regards,
Nilfisk Team

Rated 1 out of 5 stars

Bought 2 power washers that had built…

Bought 2 power washers that had built in detergent tanks which won't lift the detergent when contacted nilfisk there response was they would send out a bottle to attach to the end of the lance if that's what I wanted that's what I would of bought never again would I buy nilfisk and will let everyone know not to buy as for the 2 year guarantee not worth the paper it's wrote on and these washers are only a week old.

April 24, 2026
Nilfisk logo

Reply from Nilfisk

Dear Customer,
We are very sorry for the inconvenience and the experience you described.
From what we can see, it appears that the issue has now been resolved. We sincerely hope that everything is working as expected again.
If you experience any further problems or need additional assistance, please do not hesitate to contact us.
Best regards,
Nilfisk Team

Rated 1 out of 5 stars

Very poor experience from a brand I…

Very poor experience from a brand I previously trusted.
Purchased a Nilfisk pressure washer Core 140-6 1 year and 4 days ago. Purchased from Argos online. It is advertised with a 2 year warranty. Went to use it today and the hose that winds up inside the washer has split and sprays water when in use. Contacted Nilfisk support who referred me to some small print saying accessories are only covered for 6 months so sent me a link to purchase a new hose for £30. I had a Nilfisk prior to this one that lasted 10 years including the hose. Extremely disappointed in this product and this companies attitude to their customers. Eidi didn't even apologise in their response that I have an issue. Exact words "Accessories and peripherals such as guns, lances, hoses etc. are covered under warranty for six months from the original date of purchase. Please find a link below for a replacement hose". Extremely poor quality product, miss advertising of the warranty on Nilfisk website as well as Argos. On the page where you purchase a Nilfisk product it states at the bottom - WARRANTY All machines come with a minimum 2-year warranty. There is a link behind the 2nd warranty word. At the very top of the page that takes you to it states Pressure Washers Standard 2 year Warranty. You have to scroll down that page to the Standard Warranty section where it states at the bottom the exclusions. So on two pages advertise 2 year warranty but expect the consumer to select links and page down to find out there isn't a 2 year warranty. If a hose is faulty after 1 year its not of serviceable quality.

May 14, 2026
Unprompted review
Nilfisk logo

Reply from Nilfisk

Dear Customer,

Thank you for your feedback.
We understand your concerns, however the information regarding warranty coverage (including accessories) is clearly outlined in our Terms & Conditions. You can review the full details here:
https://shop.nilfisk.com/en-en/pages/warranty

We kindly encourage you to check this page, as it explains the coverage periods and exclusions, including differences between machines and accessories.
Thank you for your understanding.

Best regards,
Nilfisk Team

Rated 5 out of 5 stars

satisfied customer

staff were helpful and courteous items requested arrived on time no problems whatsoever

May 6, 2026
Nilfisk logo

Reply from Nilfisk

Dear George,

Thank you for the review - glad everything arrived on time and that our team could help.

Best regards,
Nilfisk Team

Rated 1 out of 5 stars

Don’t buy Nilfisk Excellent 160

I purchased a Nilfisk Power Washer Excellent 160, and on its first use it failed, pressure dropped to a ridiculous level, I contacted Nilfisk under the warranty ref 149589 and other than acknowledging receipt of my emails 3 in total, absolutely nothing, terrible customer service

March 25, 2026
Unprompted review
Nilfisk logo

Reply from Nilfisk

Dear Customer,
Thank you for your feedback and we are sorry for the inconvenience.
We are unable to locate any email conversation under the name or email address you provided. To ensure your case is properly reviewed, we kindly ask you to contact our customer care team directly at:
consumer.uk@nilfisk.com
They will be able to assist you further and investigate what happened with your previous requests.
Best Regards,
Nilfisk Team

Rated 5 out of 5 stars

Works Well

I’ve only just bought it so I can’t comment on long-term performance, although the information I had on that was highly positive.
Although large it is very neatly set up for efficient storage. The hose is sufficiently long. It is powerful enough. The parts are robust and easy to use.
I can’t report any problems.

May 5, 2026
Nilfisk logo

Reply from Nilfisk

Dear GH,

Thank you for the review - great to hear the machine is set up well and performing as expected so far.

Best regards,
Nilfisk Team

Rated 5 out of 5 stars

Easy ordering process,quick delivery

Easy ordering process,quick delivery

May 5, 2026
Nilfisk logo

Reply from Nilfisk

Dear Paul,

Thank you for the review - glad the ordering process was straightforward and delivery was quick.

Best regards,
Nilfisk Team

Rated 5 out of 5 stars

Plenty of info on the website

Plenty of info on the website, the ordering process was straightforward and the delivery was fast with plenty of tracking info. The products I received are very good quality.

May 8, 2026
Nilfisk logo

Reply from Nilfisk

Dear Ann,

Thank you for the review - glad the website, ordering process, and delivery all hit the mark, and that you are happy with the products.

Best regards,
Nilfisk Team

Rated 5 out of 5 stars

The ordering process with quick and…

The ordering process with quick and easy. There was virtually no assembly required of the Core 150 pressure washer; it all looks really well made, the parts for the accessories seem very sturdy too. I’m very much looking forward to my first use of the Core 150 but, based on the experience so far, I’m sure it will be an excellent product.

May 7, 2026
Nilfisk logo

Reply from Nilfisk

Dear Adam,
Thank you for your detailed feedback! We’re delighted to hear that the ordering process was smooth and that the Core 150 meets your expectations so far.
Best regards,
Nilfisk Team

Rated 5 out of 5 stars

5* customer service with very quick…

5* customer service with very quick response time to my query.

May 6, 2026
Nilfisk logo

Reply from Nilfisk

Dear Customer,
Thank you for your kind words! We’re glad our customer service could assist you quickly.
Best regards,
Nilfisk Team

Rated 1 out of 5 stars

Still haven’t received the purchase…

Still haven’t received the purchase even though I’ve been promised it three times up to now I’m not pleased at all😡

May 5, 2026
Nilfisk logo

Reply from Nilfisk

Dear John,
We are very sorry for the delay and understand your frustration. Due to a high volume of orders, we are currently experiencing some delays. From what we can see, orders are being shipped out every day and yours should be on the way soon.
We truly appreciate your patience and understanding.
Best regards,
Nilfisk Team

Rated 5 out of 5 stars

Easy to purchase and good value

Easy to purchase and good value, especially with the extra package albeit I'm waiting for the wash mitt. Glad it has the 10 year warranty too...

May 5, 2026
Nilfisk logo

Reply from Nilfisk

Dear Paul,
Thank you for your feedback! We’re glad you found the purchase easy and good value. Regarding the wash mitt, it should arrive shortly.
Best regards,
Nilfisk Team

Rated 5 out of 5 stars

Good quality bit of kit along with a huge warranty

Superb warranty offered on the new jetwash, a couple of goodies thrown in too which will come in handy.

Delivery was a little slow as I believe it came from Germany.
This was no problem though

May 4, 2026
Nilfisk logo

Reply from Nilfisk

Dear Phil,
Thank you for your detailed feedback! We’re pleased you’re happy with the product and warranty. We appreciate your note regarding delivery and will take it into account.
Best regards,
Nilfisk Team

Rated 1 out of 5 stars

Missing items from invoice

Ordered the core 140 with the free 3 piece accessories, prompt service and dispatch,
One item missing from emailed invoice,
Replied with a question as to its whereabouts and after several emails told it will be sent when more stock arrives in the warehouse.
Why could you have not emailed me to say I item was missing due to stock shortages?
I would then have not had to chase you for an answer.
Delivery arrived 1 day earlier than planned .
Not had chance to test as yet as away at the moment.

May 4, 2026
Nilfisk logo

Reply from Nilfisk

Dear Simon,
We are very sorry for the inconvenience and the lack of communication regarding your order. Due to a high volume of orders, we are currently experiencing some delays and stock-related issues. From what we can see, orders are being shipped out every day, and missing items are being dispatched as soon as they become available.
We appreciate your patience and thank you for your valuable feedback.
Best regards,
Nilfisk Team

Rated 5 out of 5 stars

You put in the car kit when I added the…

You put in the car kit when I added the long hose - and it turned out the 140 comes with the long hose anyway. I added a professional foam lance and you sent pretty high quality diy ones so I have a lot to play around with.

May 4, 2026
Nilfisk logo

Reply from Nilfisk

Dear Andrew,
Thank you for your feedback! We appreciate your comments and are glad you have a variety of accessories to work with. If you need any assistance, feel free to contact us.
Best regards,
Nilfisk Team

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