Furniture came on time. It was very well and safely packed. Parts were of a high quality and easy to assemble. Customer service is fast and effective! Highly recommended!
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See what reviewers are saying
The shoe cabinet arrived damaged, incomplete, and poorly painted (we have photos to prove it). The front is the back and vice versa. How can they make a mistake during production with the drawings in... See more
Company replied
i purchased 4 chairs and a dining table. the chairs are great and very comfortable. the table had manufacturing problems with pieces of wood not properly glued down (bumping out quite a lot). shipment... See more
Company replied
Bought a dinning table from their outlet with a great price. Not only that, but when I got to the warehouse to pick it up and it didn't fit into the car, I was assured that Nimara would do the... See more
Company replied
Company details
Written by the company
Nimara.dk - Dit online møbel varehus på 24.000 m2. Kæmpe udvalg af møbler til markedets laveste priser! ✓ 100% prisgaranti ✓ 1-2 dages levering ✓ Lagerførende på alle møbler i sortiment.
Contact info
M.P. Allerups Vej 47b, 5220, Odense SØ, Denmark
- 71 99 38 80
- kontakt@nimara.dk
- nimara.dk
3.8
Great
12K reviews
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Reply from Nimara.dk
Hi Rugile,
Thank you for your feedback. We’re sorry to hear that you’re not satisfied with the chairs and that they arrived with defects. Please reach out to our customer service team so we can address the issue and find a suitable solution for you. Your satisfaction is important to us.
Best regards,
Nimara.dk
Horrible company!!
I order a eating table and it was broken when it arrived. I asked them for a replacement or compensation no reply up till now. They just reply with the same word over and over. I cant call the customer service and they dont reply on complain on whatsapp (even when they said its their customer service.I have horrible experience with this company
August 6, 2024
Unprompted review
1 week delay and when it finally…
1 week delay and when it finally arrived they forgot one out of two packages. DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE EXTREMELY PATIENT BECAUSE THEY MIGHT MESS UP
August 19, 2024
Reply from Nimara.dk
Hi Sana,
Thank you so much for your kind words! We're thrilled to hear that you love the products. Your satisfaction is our top priority.
Best regards
Nimara.dk
Frustrating Delays and Disappointing Service
I ordered a shoe cabinet on July 22, 2024, but as of August 9, 2024, I still haven't received it. The delivery has been repeatedly delayed, with the expected arrival date being pushed further and further into the future. It’s now scheduled for week 37, even though I placed the order in week 30. This is very disappointing. The only positive thing I can say about the company is that the customer service representatives are friendly. However, they haven’t been able to provide any real assistance or new information. Overall, a frustrating experience.
August 9, 2024
Unprompted review
Reply from Nimara.dk
Hi Ola!
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with our service and products. Your feedback means a lot to us, and we look forward to serving you again in the future.
Best regards,
Nimara.dk
I ordered a couch at the end of April…
I ordered a couch at the end of April and expected the couch at the end of May. It was delayed to week 29, then week 31 and now it's delayed until week 33. They aren't considerate whatsoever, nobody has ever contacted me about any delays and I always have to find it out myself by checking their site.
I will be pushing for a refund, to go months without a couch because of their incompetence is ridiculous. I would not recommend shopping with them.
July 30, 2024
Unprompted review
Terrible costum service
I received the wrong colour table so i tried to immediately contact costumer service. I have send emails, massages en called multiple times but i dont get a respond. I only want to switch the table for the right colour that i orderd. I want the table that i orderd instead being stuck with the wrong table. TERRIBLE COSTUM SERVICE.
July 15, 2024
Unprompted review
God service
July 3, 2024
Reply from Nimara.dk
Hej
Tak for din anmeldelse! Vi er glade for at høre, at du er tilfreds med vores service. Vi ser frem til at betjene dig igen snart. Hvis du har nogen spørgsmål eller brug for hjælp, er du altid velkommen til at kontakte os.
Venlig hilsen,
Nimara.dk
Alt var super.
July 8, 2024
Reply from Nimara.dk
Hej Joyce
Tak for din anmeldelse! Vi er glade for at høre, at alt var super. Vi ser frem til at betjene dig igen snart. Hvis du har nogen spørgsmål eller brug for yderligere assistance, er du altid velkommen til at kontakte os.
Venlig hilsen,
Nimara.dk
poorest aftersale service
Got delivered a broken package with a broken dining table, and they don’t accept the fact it is cracked but require more and more pictures of how and where exactly. As if any of that changed the fact that it is broken and unusable.
June 17, 2024
Reply from Nimara.dk
Hi Anna
Thank you for your review and for sharing your experience with us. We sincerely apologize for the inconvenience caused by receiving a broken dining table. We understand your frustration with the request for multiple pictures.
We aim to resolve this issue promptly. Please send the required photos to our customer service team so we can assess the damage accurately and expedite a replacement or refund. Your satisfaction is important to us, and we want to ensure this matter is resolved to your satisfaction as quickly as possible.
Best regards,
Nimara.dk
I haven't received my chair i am…
I haven't received my chair i am waiting more than 3 weeks. Also no reply when i send mails to them.
June 24, 2024
Unprompted review
Reply from Nimara.dk
Hi Zatara,
Thank you for your review.
We can't find you in our system with the information you have provided, so we have requested additional information. You can always contact us at kontakt@nimara.dk, where we can help you further.
Kind regards,
Nimara.dk
For lang leverigstid
June 6, 2024
Reply from Nimara.dk
Kære Lone,
Tak for din feedback. Vi beklager dybt, at du har oplevet en for lang leveringstid. Vi forstår, hvor vigtigt det er for dig at få dine varer hurtigt, og vi beklager ulejligheden dette har medført.
Vi sætter pris på din tålmodighed og forståelse i denne situation. Vi vil tage din feedback til hjerte for at forbedre vores leveringsprocesser og sikre, at fremtidige ordrer håndteres mere effektivt.
Hvis der er noget yderligere, vi kan gøre for at kompensere for besværet, eller hvis du har spørgsmål, er du velkommen til at kontakte os direkte. Din tilfredshed er vores højeste prioritet, og vi vil gerne sikre, at du har en positiv oplevelse med os.
Endnu en gang tak for din feedback og din tålmodighed. Vi ser frem til at betjene dig bedre i fremtiden.
Med venlig hilsen,
Nimara.dk
Reply from Nimara.dk
Kære Annette,
Vi beklager dybt den lange leveringstid, du har oplevet. Det er ikke vores intention at skuffe vores kunder på den måde, og vi forstår, hvor frustrerende det må være at vente længere end forventet på din ordre.
Vi sætter stor pris på din feedback, da den hjælper os med at identificere områder, hvor vi kan forbedre vores service.
Hvis der er noget mere, vi kan gøre for at hjælpe dig eller hvis du har spørgsmål til din ordre, er du velkommen til at kontakte vores kundeservice. Vi ønsker at finde en løsning, der er tilfredsstillende for dig.
Endnu engang beklager vi for de gener, dette har medført, og vi sætter pris på din tålmodighed og forståelse.
Med venlig hilsen,
Nimara.dk
Reply from Nimara.dk
Kære Bente,
Tak for din anmeldelse! Vi er glade for at høre, at du oplevede god service vedrørende leveringen. Din tilfredshed er vores mål, og vi sætter pris på din positive feedback.
Hvis der er mere, vi kan hjælpe dig med, er du velkommen til at kontakte os.
Med venlig hilsen,
Nimara.dk
Reply from Nimara.dk
Kære Irene,
Tak for din anmeldelse! Vi er glade for at høre, at du synes godt om kvaliteten af vores møbler, og at de var nemme at samle. Det betyder meget for os at levere produkter, der lever op til dine forventninger, samtidig med at de er pæne og funktionelle.
Vi sætter pris på din feedback. Hvis der er noget andet, vi kan hjælpe dig med, er du velkommen til at kontakte os.
Med venlig hilsen,
Nimara.dk
Reply from Nimara.dk
Dear Maria,
Thank you so much for your wonderful review! We're thrilled to hear that you're in love with your table from Nimara. Your satisfaction means everything to us, and we're delighted that you would choose to buy from us again.
If there's anything else we can assist you with or if you have any questions, please feel free to reach out to us. We look forward to serving you again in the future.
Best regards,
Nimara.dk
Very helpfull & service minded.
Very helpfull & service minded.. I got very good experience with Nimara.
May 14, 2024
Reply from Nimara.dk
Hi Nikhil,
Thank you very much for your positive feedback!
We're delighted to hear that you had a great experience with Nimara and found us helpful and service-oriented. We appreciate your support and look forward to assisting you again in the future.
Best regards,
Nimara.dk
👍👍👍👍 super god👍👍👍👍
May 16, 2024
Reply from Nimara.dk
Hej Winnie,
Tak for de mange tommelfingre op! Vi er glade for at høre, at du var tilfreds med din oplevelse.
Hvis du har brug for yderligere hjælp eller har spørgsmål, er du altid velkommen til at kontakte os. Vi sætter pris på din støtte!
Med venlig hilsen,
Mathilde
Reply from Nimara.dk
Hej Karin,
Tak for din feedback! Vi er glade for at høre, at leveringen gik godt, selvom vi beklager, at ventetiden var længere end forventet.
Vi sætter pris på din tålmodighed, og vi vil tage din feedback til efterretning for at forbedre vores leveringstider fremover. Hvis der er noget andet, vi kan gøre for at forbedre din oplevelse, er du altid velkommen til at kontakte os.
Endnu engang tak for din feedback og for at vælge os.
Med venlig hilsen,
Nimara.dk
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