Absolutely outstanding customer service. Best I have ever experienced. The clothes are amazing quality. Beautifully packed and presented. Unfortunately I am in between two sizes for tha asana boo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My next Ninepine order was delivered last week: a gorgeous bleu merino relaxed turtleneck. So soft and fits beautifully under my blue blazer. String of pearls and ready for my management meeting. Del... See more
Company replied
Great product and very pleasant service. I shopped Ninepine many times and own both trousers (entire collection ) and shirts by now. All very high quality and super-comfy as advertised. They look awe... See more
Company replied
I bought the asana pants in brown 36 inch inseam (fyi so delighted to find somewhere that does trousers long enough as a 6 foot 1 girl!). They arrived and were so soft/comfortable but still looked sma... See more
Company replied
Company details
Written by the company
We are a Stockholm-native studio creating versatile and thoughtfully designed pieces for your everyday Comfort and aesthetics should coexist, not compete. The Ninepine woman moves seamlessly through work, travel, and life. She demands comfort, expects quality, and doesn’t compromise on style. We design for her: with refined, versatile pieces engineered for the luxury of comfort
Contact info
Kungsgatan 19, 10631, Stockholm, Sweden
- help@ninepine.com
- ninepine.com
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't buy clothes elsewhere
Since I've discovered Ninepine, it's hard to buy clothes elsewhere. The fabrics and the fit are just excellent. I have 2 jeans, 3 t-shirts, 1 shorts, 1 tights, 1 training bra and I'm about to order the Flowy summer skirt as we speak 🤩
July 27, 2025
Unprompted review
Reply from Ninepine
We're thrilled to hear how much you're enjoying your Ninepines , it means a lot to us. We hope you love the Summer Flowy Skirt just as much!
Advertisement
Product and service 10/10
Customer Service 10/10:
I live in Australia. I placed my first order 15th July and received it from Sweden 21st July. Unfortunately the order was incorrect. I emailed immediately, the issue was addressed and I received the correct order today 25th July. You cannot beat that for customer service.
Product 10/10
I purchased the Asana Relaxed Straight Leg Pant in Navy. They are the most comfortable pants I have ever owned. Beautiful cut and really good quality. They are expensive but you really do get what you paid for.
I will definitely be purchasing other items from this company.
July 25, 2025
Unprompted review
Reply from Ninepine
Thank you so much for your lovely feedback Barbara! We're thrilled to hear that both our customer service and the Asana Relaxed Pants impressed you. It means a lot to know the issue was resolved quickly and that you're happy with your purchase. We truly appreciate your support and are so glad to have you as a customer — we hope you enjoy your next Ninpines just as much :)
Great Product & Great Customer Service
An ad I recall many years ago had the slogan of 'it's the putting right that counts'. TImandra went out of her way to do this. I had a minor issue but was on the other side of the world to her but could have been next door given the service and care provided. The product itself is lovely to wear, draping with smooth lines and the zipped pockets give an extra smooth detail. Thank you. I will be returning and can't recommend more highly.
July 25, 2025
Unprompted review
Reply from Ninepine
Hey Ellie, thank you so much for your this lovely review and your kind words. We're really happy to hear you love the product and felt well supported, we’ll be sure to pass this on to Timandra too. Looking forward to welcoming you back soon :)
Fabulous products
Fabulous products. I have 2 pair of pants,1 pair of denim shorts & the t shirt dress love them all. I recently travelled with all the pieces. So easy to where. Pants for long haul flights are perfect. I live in New Zealand & shipping has been a breeze.
Highly recommend the products & service.
July 24, 2025
Unprompted review
Reply from Ninepine
Thank you so much for your wonderful feedback Sharon, we really appreciate it! Super happy to hear they served you well on your travels, especially all the way from New Zealand! So glad the delivery went smoothly and that you’re enjoying the comfort and versatility of your Ninepines :)
Very pleased with my order
Very pleased with my order. The fabric in these trousers is gorgeous - very soft yet substantial. Incredibly comfortable to wear anywhere. So good I immediately ordered another pair in a different shape.
July 2, 2025
Unprompted review
Reply from Ninepine
Hey Ali, thank you so much for your kind words! Truly happy to hear you love the fabric and comfort, and that you’ve already added another pair! Thank you for being part of the ninepine family :)
Advertisement
Asana pants
So easy to order with excellent descriptions and photos of all products . The sizing was accurate and delivery prompt.
I wouldn’t hesitate to use this company again and recommend it to my friends.
July 22, 2025
Unprompted review
Reply from Ninepine
Thank you so much for your kind words Elaine! We’re really happy to hear the ordering process, sizing, and delivery all met your expectations. Your recommendation means a lot to us,thank you for your support!
Bought 3 pieces
ive bought Asana pants, jeans, straight skirt. all have really good fit. the quality of the asana and the skirt are beautiful - non creasing, no catching of threads, nice weight/hang to it
July 1, 2025
Unprompted review
Reply from Ninepine
Hi Alison, that’s wonderful to hear & thank you so much for sharing your experience! We're super excited that the fit and quality of the Asana pieces and the skirt have impressed you. Non-creasing fabric and that effortless drape can really make a difference in how polished and comfortable an outfit feels. Your feedback means a lot to us, and we’re so glad these pieces have found a place in your wardrobe!
Is it possible to choose 6 stars
Is it possible to choose 6 stars?
No? What a pity, Ninepine certainly deserves a 6 star rating.
The pants are absolutely stunning, every woman should at least have one.
Kind regards Joyce Uitgeesr
July 20, 2025
Unprompted review
Reply from Ninepine
Wow—thank you for the 6-star energy Joyce! We're genuinely touched by your kind words and thrilled to hear that our pants have made such an impression. It means the world to us that you feel every woman should have a pair. You've made our day.
The most comfortable jeans I've ever owned
First jeans from Ninepine. I have 4 Asanas before that I love. I chose a size larger for the jeans because I wanted them a little more baggy, and I chose 30" because I usually wear platform shoes. But I will also buy a 28" for flats. Definitely my new favorite pants!
May 27, 2025
Unprompted review
Reply from Ninepine
Hi Helena, we love to hear you are enjoying your jeans as much as we do! It sounds like you made a perfect choice with sizing to suit both your style and shoes, platforms and flats alike! We're so glad you're loving your Asanas too :)
Advertisement
Always great quality
Always great quality. Good exchange terms. Fast shipping and returns.
April 23, 2025
Unprompted review
Reply from Ninepine
Thanks Lisa! We're thrilled to hear you've had consistently positive experiences with our quality, exchange process, and shipping. It's wonderful customers like you who motivate us to keep doing what we love and doing it well.
Love all my purchases from Ninepine
Love all my purchases from Ninepine. Classy and comfy. Keep up the good work!
July 17, 2025
Unprompted review
Reply from Ninepine
Hey Maria, we’re thrilled to hear you’re loving your Ninepine pieces. Thank you for sharing your insight :)
Lovely material
I love all the stuff I have trousers , t-shirts ,shorts . Can’t go wrong with anything from website.
July 3, 2025
Unprompted review
Reply from Ninepine
Thank you so much for your kind words Martina, we really appreciate it. We’re so happy to hear you’re enjoying everything, from pants to t-shirts and shorts! It means a lot to know you’ve had such a great experience with our pieces. Thanks again for your support :)
Comfy Stylish trousers
Ninepine are always responsive and helpful when I’ve contacted them. Great products - I ordered the slimline trousers - SO comfortable yet stylish. They’re pricey but definitely worth it - I’ve bought 3 pairs as I think I’ll wear them every day!
July 11, 2025
Unprompted review
Reply from Ninepine
Thank you so much taking the time and leavin a review Jane.
We're so glad to hear you've had a great experience with our team and that you're loving the Asana Slim Pants. It means a lot that you've come back for more, and we truly appreciate your support :)
Advertisement
Terrific company
Terrific company. Orders arrive very quickly. I love the crease free trousers and have a selection of styles and colours. When I need to, I simply wash them and hang them up to drip dry. Once dry, are perfect to wear again.
May 29, 2025
Unprompted review
Reply from Ninepine
Hi Sharon, thank you so much for your lovely review!
So wonderful to hear you're enjoying our Asana Pants and have found them so easy to care for. It's great to know they've become a go-to in both style and convenience.
It really means a lot to hear that you're happy with your experience, thanks a lot fo sharing your insight :)
I love my Asana pants / jeans
I love my Asana pants / jeans
I bought 10 pairs for the last year
I bought Asana Slim Fit and Asana Straight Fit in different colours and 2 pairs of denim pants , Slim Fit light blue and Dark blue . I have the Flared ones too
They all fits very well and are great to wear all time
They looks so nice
A Big recommadation from me 👍👍
July 9, 2025
Unprompted review
Reply from Ninepine
Thank you so much for your amazing support and kind words!
10 pairs in a year- wow. We're absolutely thrilled to hear how much you're enjoying the different Asana styles, from the Slim and Straight Fits to the denim and Flared versions. It's wonderful to know they all fit you well and that you love wearing them regularly.Your recommendation truly means the world to us, thank you for your continued support :)
Absolutely perfect!
Absolutely perfect!
I’m 5’6 and 128 pounds. I ordered a small and they were just a bit snug around the hips and tummy. I reordered a medium, convinced they would be too big, but they fit great, a with a nice drape and room for my phone in the front pocket without it showing too much. So, I’d say size up if in doubt. Material is dreamy and washes well. I line dry anything nice, including these. Highly recommend and would buy them again. They’re a little bit spendy for my teacher budget - but worth it.
May 1, 2025
Unprompted review
Reply from Ninepine
Thank you so much for your detailed review! We're so glad to hear that the medium ended up being the perfect fit. Your sizing tip is super helpful for others who may be in between sizes, and we really appreciate you sharing it.
It’s wonderful to know the material meets your expectations and washes well. Thank you again for your kind words and recommendation :)
Comfortable and classy
Love Ninepine! The Asana pants are wonderful, I wore them on a 14 hour flight to Tokyo and they are so comfortable, yet looked perfect on arrival. I have in several colours and they look just as good in the office as on weekends as loungewear. The company has great customer service as I made a mistake with the address and they corrected at no extra cost. Their gym wear is also fabulous, and comfortable enough to run half marathons in.
July 4, 2025
Unprompted review
Reply from Ninepine
Hey Carmen, thanks! We're thrilled to hear how well the Asana pants held up on your long flight and even more delighted that they looked perfect upon arrival in Tokyo. It's great to know they’ve become a wardrobe favourite across so many occasions, from work to weekends to workouts. We’re also really happy our customer care team could assist you with your address issue quickly and easily!
Advertisement
Lovely trousers and shorts
Lovely trousers and shorts, I’ve brought 4 pairs of Asana slim pants and 3 of the new Asana Light Ponte shorts which all fit well, very comfy & look smart. Taken 1 star off as the returns process is complicated as it’s foreign returns/customs so it’s not free.
July 1, 2025
Unprompted review
Reply from Ninepine
Hi Emma, thank you so much for your kind words! We’re thrilled to hear you’re loving the Asana Slim Pants and Light Ponte Shorts—they’re designed for comfort and style, so it's fantastic to know they're hitting the mark for you.
We really appreciate your honest feedback about the returns process. We understand that international returns can feel a bit complex, and we're actively exploring ways to make things smoother in future. Your insight truly helps us improve.
If you ever have any questions please do not hesitate to reach out to our customer care team on help@ninepine.com
You can’t have enough items of nine…
You can’t have enough items of nine pine.
It is a beautiful fabric and also very classy in outlook.
The latest thing I bought was the black “winter” jacket. Warm and comfortable!
Looking forward to buy a blazer !
July 1, 2025
Unprompted review
Reply from Ninepine
Thank you for your lovely words! Over to moon to hear you're enjoying your pieces and that the fleece jacket is keeping you warm and comfortable. It’s always wonderful to know our designs feel both classy and cozy! Thanks again for sharing your insight :)
Finally a legging that's long enough!
Finally a legging that's long enough!
For someone with long legs, big thighs and a slim waist, finding a legging is a struggle. But this one is perfect! The fabric is great too, and I know from my shorts from this brand that they last too
June 30, 2025
Unprompted review
Reply from Ninepine
Hey Denise, thank you for your lovely feedback! We're so glad the fit works well for you and great to hear the fabric and quality have met your expectations too! We truly appreciate you being part of the Ninepine family :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.