Njord Gear Reviews 

791
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently not receiving items or experiencing extensive delays, with some waiting months for purchases. People also consistently faced extremely poor customer service, characterized by a lack of communication and unresponsiveness. Reviewers often found it impossible to get replies to emails, phone calls, or messages, leading to frustration and unresolved problems. However, some customers noted product issues like watches breaking, screens dying, or bands detaching. Conversely, a small portion of people were satisfied, praising durability, functionality, and long battery life, with some recommending the products.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers expressing significant dissatisfaction... See more

Order

Customers consistently note negative experiences with order fulfillment, with many reporting significant... See more

Response time

Customers consistently report significant dissatisfaction with response times, with many stating they... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, often describing it as "terrible,"... See more

Customer communications

People report negative experiences with contact, frequently mentioning a lack of response to numerous emails... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered the watch package on July 27th and still haven’t been notified it has shipped. I’ve made two official requests for ship date(one was ignored and second was full of apologies-but no hard... See more

Rated 2 out of 5 stars

On ordering a cleaning sollution, i paid £12 for faster delivery ( next day delivery) i recieved it 3 days later. I emailed twice for an explanaition but got zero reply.The reason i gave 2 stars is b... See more

Rated 1 out of 5 stars

The watch worked ok until the face cracked. I didn't drop it or hit it that I was aware of. No problem right??? Indestructable right? One year manufacturers warranty. Now the problem. I've contacted t... See more

Rated 1 out of 5 stars

Placed order Aug 6th. Advertised 3 days shipping. Got an alert label made 08/10/2025, but nothing taking to carrier. Aug 14th I emailed and requested that my order be cancelled. Not taken to shipping... See more



Contact info

1.7

Bad

TrustScore 1.5 out of 5

791 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(791)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a watch 2 months ago

I ordered a watch 2 months ago. Gat and email confirmation with order number and never heard from you again. I've reached out over 30 times with no response. Email, dm, phone calls, comments if facebook and Instagram with zero response. I would like my package or money back

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would - I ordered this watch on August 28th, then I read the reviews, immediately contacted customer service to cancel, they assured me they would ship the watch in 2 days. Well, after about 15 emails back and forth, promises of shipping tomorrow, and tomorrow again, then disputing with my bank, I received a refund. Sometimes if it is too good to be true, it really is. Save your money, time and frustrations and look for something better.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This company charged my credit card and didn’t send the watch. Contacted multiple times and they keep saying it’s in the works, but still no watch. Asked for a refund three times and they will not refund my money. They are now responding to my emails that they may have a virus and will not be opened. DO NOT BUY FROM THIS COMPANY!!!

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Don't Buy from this scam company!!!!

SCAMMMMM , ordered my watch 150$ on june its September, i email every week they take 3 days to answer and they always say , its shipping soon every week for 4 months now ,still no watch they still ignore me and my money no where to be seen even though i asked for a refund 2 months ago

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

I rate Njord Gear negative 10 stars

I rate Njord Gear 10 stars. I ordered my watch on August 16th and still not even received a shipping confirmation. I have asked for a refund many times. Funds have been debited from my account. Njord Gear has stolen my money. Never buy from Njord Gear!!!!

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Lack of professionalism. No customer service. Never received my order. No reply to any communication that I sent. Do not order from this company they are a fraud and scammers.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

This company "Njord Gear" is a total…

This company "Njord Gear" is a total SCAMMING company. Advertising 3 day shipping, and i placed my order on August 21st 2025, and it still shows preparing shipment on Set. 13th.. I'm going to my bank Monday and disputing the charge, and hope i still receive the watch, but they won't get paid. Giving them a little taste of their own medicine. Don't expect any delivery from them, as it doesn't take any other company half as long. And i believe this company doesn't exist. WATCH OUT FOLKS.

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered this watch Aug 3rd

I ordered this watch Aug 3rd, Still has not been shipped. Now the customer service is ignoring me. It is Sept 12th. Their customer service is terrible. I want a refund. It looks like i have to take it up with my Credit card.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

So far I can’t leave a great review

So far I can’t leave a great review. I ordered this watch in July and still have not gotten it. Spent a lot of
Money. I have written the company and after I bought it , I got an email
Back. Now that’s it’s been 2 months. Nothing. Better not be a scam.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

I placed a order on July 26th 2025 it…

I placed a order on July 26th 2025 it is September 7th 2025 and it's been 43 days and I still have NOT recieved my order..all I have gotten is a bunch of lies making up excuses about having problems getting products...I am sure that NJORD GEAR is a fake company

July 26, 2025
Unprompted review
Rated 2 out of 5 stars

Where is the instruction manual

Where is the instruction manual, that should come with the watch? Both still not operational, try it when you are 73 years of age and not computer savvy. The Da Fit instructions are useless. Maybe we try your refund procedures, which I imagine will be a DISASTER.
Cheers,

September 7, 2025
Unprompted review

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