I conducted two transaction, handled by Adrian who was fast, efficient and friendly, making the experience a pleasure rather than stressful as I have found in some other exchanges. One matter had to b... See more
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I ordered a significant amount of Aus dollars on line, and was very pleased that they were available for collection the following day. Not only speedy but also a market leading rate of exchange, altho... See more
Friendly helpful humans at your Brighton office who provided an excellent service when we sold back unused currency. Never get that these days at big Banks.
Company details
Written by the company
No1 Currency makes travel money quick and easy with our competitive rates and speedy service. With a UK-wide network of pick up locations, we're always just around the corner. We also provide Western Union money transfer services in most stores. Rated ‘Excellent’ on Trustpilot for rates and service.
Contact info
15 Galena Road, Hammersmith, W6 0LT, London, United Kingdom
- 0331 630 3200
- customerservices@no1currency.com
- no1currency.com
4.7
Excellent
15K reviews
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Tip top as usual
Friendly staff always polite and helpful. Ordered my currency and was text 2 days later that it had arrived in the office, excellent service.
May 18, 2026
Trying to charge 25p for an envelope…
Trying to charge 25p for an envelope for my currency is a joke surely?
May 26, 2026
Great rates and excellent helpful…
Great rates and excellent helpful friendly service. And a small discount for being a blue card holder. We always use the branch in Chichester
May 26, 2026
Unprompted review
Had an email saying it was ready went…
Had an email saying it was ready went there closed on Wednesdays.should put on email that they were closed wasted journey
May 19, 2026
Bexleyheath branch 👍🏻
I always buy my currency from the Bexleyheath branch (in Morley’s). The rates are very competitive and it’s so easy to pre order online. 
The staff are always so helpful and friendly.
May 26, 2026
Be EXTREMELY CAREFUL !!
Be EXTREMELY CAREFUL !!!
I exchanged a large amount of cash in one of their branches. The lady verbally told me the amount of Euros she was counting out. Then put it through the machine. Got home and the receipt slip showed I was €100 short of what I should have been given.
Phoned immediately and she said she would run a end of day account cash up. Surprise surprise she said that yes her total was incorrect and she was €100 up !!!
Went straight back in there and weirdly she instantly emembered who I was and why i was there without me saying a word. Odd that.
So I will not be using them again ever but if you do then get them to physically show the the receipt with the details on and the EXACT AMOUNT you will be getting BEFORE they count it out.
Honest mistake? Makes me wonder to be honest. Never again could I trust them.
May 27, 2026
Unprompted review
very easy process to order online and a…
very easy process to order online and a great rate
May 25, 2026
Good online price and service.
Good online price and service.
Easy to use system with immediate agreed rates.
Local collection points.
Helpful staff at the collection points.
May 25, 2026
Good rates and professional service
Good rates and very easy to order and collect. They are very professional.
May 25, 2026
Was welcomed very nice gentleman very…
Was welcomed very nice gentleman very helpful wouldn’t go anywhere else to get my holiday money staff always very helpful and friendly definitely 5dtar
May 25, 2026
Always a very good rate and available…
Always a very good rate and available very quickly with excellent staff
May 25, 2026
Great service but would have liked more…
Great service but would have liked more than 2 days notice to pick the money up
May 25, 2026
I have used No 1 Currency for the last…
I have used No 1 Currency for the last few years since being recommended. The staff are always lovely and informative as well as being professional and courteous. No 1 Currency is a reliable service and I highly recommend their business which offers competitive rates of exchange.
May 25, 2026
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