As I was early collecting the euros, didn’t know if this would be possible. I had all my necessary i d requirements with me. The transactions cashier was pleasant, helpful and willing to give me my or... See more
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App was a bit weird to navigate at first, but then after several attempts I finally managed. Money was ready 3 days before I requested. Easy to collect.. Money was unused, nice and crisp . Wi... See more
Company replied
Been using Sainsbury’s for our travel money for quite sometime. Just order online. Organise a day that suits you to collect, easy as that, also get a greater price than just going and collecting in st... See more
I had a really good experience carried on without a hitch. Easy to place order and good to have received updates on order status. Next day collection and courteous and friendly service provided by Fay... See more
Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Excellent
7K reviews
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Efficient process - recommended
Ordered online on Monday evening. Was told I would receive the funds on the Thursday. Received text on Tuesday to say that the currency was ready for collection. Very efficient process, choice of venue to collect and better online rates plus Nectar points. Recommended
August 17, 2026
From ordering on line to collection was…
From ordering on line to collection was seamless
August 14, 2026
Easy process to order and flexible…
Easy process to order and flexible times for pickup too. Very good rates for Nectar card holders.
August 17, 2026
Lovely service very easy to order on…
Lovely service very easy to order on line. Great price
August 17, 2026
The service was perfect and I did have…
The service was perfect and I didn’t have to ask for some in small denominations, the lady handling the request had the initiative to know what the customer wants. Will use Sainsburys again in future
August 17, 2026
Paying for a paper wallet for your money now? Joke
Barely a hello from the customer service agent, not even given a wallet to put all the currency in these days! I was just given it with a receipt, no words, no nothing. Then saw a sign saying it’s 25p for a pathetic thin paper wallet 🤣 absolute joke
August 16, 2026
The person at the desk was friendly and…
The person at the desk was friendly and nice
August 16, 2026
Highly recommend
So easy to access
Check rates on line
Better rate having a Nectar Card
Both buying and returning
Staff friendly and offer other info
Very helpful
August 14, 2026
Easy to order and collect
August 16, 2026
Immediately collectable
Immediately collectable. Split into small amount which easy to use. Staff is friendly and nice.
August 16, 2026
Although the member of staff hadn’t…
Although the member of staff hadn’t dealt with the type of buy back , done online to secure a better rate, he quickly found out via a colleague on a telephone call how to proceed.
August 16, 2026
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