Noblepawtrait Reviews 

625
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the excellent quality of the custom shirts and pet portraits, noting that the fabric is very soft and beautifully crafted. People also appreciate the straightforward ordering steps, helpful design previews, and lovely final products that make wonderful gifts for family members. Some reviewers were not happy with long delivery delays, unhelpful responses, and a general lack of communication from customer support. A few other people also felt that waiting months without receiving any tracking information or getting updates on their missing items was extremely frustrating.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent reproduction of pet photos and soft... See more

Order

Reviewers mention ambiguous feedback about order experiences, as opinions are sharply divided. While some... See more

Response time

Customers consistently note negative experiences with response time, frequently waiting a week or more to... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting that the shirts and portraits... See more

Customer service

People report negative experiences with customer service due to extremely difficult communication and delayed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were very receptive to my feedback on the design previews and we ultimately got a design that I like and the shirt is great quality, but I am giving 4 stars because every aspect of the proc... See more

Rated 4 out of 5 stars

Everyone loves it! I had had any requests for another shirt it would be to make the pet pic a tad smaller. Thank you!

Rated 5 out of 5 stars

Excellent reproduction of dogs photos; easy process to upload and preview. Came within ten days. Shirt is very soft and held up well to washing. Generously sized.

Rated 5 out of 5 stars

The shirt I picked out was blue-green with some peachy-orange flowers, along with Sophie, my roommates dog from 2018. He got it right on his birthday so shipping was great. Price was decent as well. T... See more


Company details

  1. Pet Store

Information provided by various external sources

Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.


Contact info

3.3

Average

TrustScore 3.5 out of 5

625 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(625)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

No product to review

No product to review!

Still haven't received my order after over a month, no response when I asked for an update.

January 29, 2026
Rated 1 out of 5 stars

I never received my order

I never received my order. I contacted them through their email multiple times with spotty responses. They eventually sent me a tracking history which showed my item was not delivered due to an "invalid address", even though I pulled up my order history which showed my correct address. I've been asking for a refund and still haven't received it.

December 8, 2025
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Rated 5 out of 5 stars

Wonderful experience

This is my second purchase and both times, my expectations were exceeded. Not only are the portraits beautifully done, the process is simple and customer service is exceptional.

November 18, 2025
Rated 5 out of 5 stars

Love it

Cutest sweater ever and it is comfortable to wear too - I really love it! A special Thank you to NoblePawtrait for putting the pictures of all my 6 pets on it!

December 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Unfulfilled Order

I order two(2) shirts from you on October 28th.
Order #58305. I still have not received the shirts and they don't even show as being delivered. At this point I would rather just get a refund. Very poor communication and customer service. What ever happened to the order???

October 28, 2025
Rated 1 out of 5 stars

Company not the same as they once were

I wrote a previous review but can't find it to update it. I didn't change my rating for review. I did many purchases in the past with no issues and the products were fantastic. My last purchase in July I never received. I tried to make contact several times and was about to take it to the Fcc, governance and my credit card company. After 4 months I finally got a refund. Customer service was poor, the company went down hill. I wouldn't purchase ever again. Be aware and make sure to follow up and have insurance with cc company if you do make purchase. I really don't know what happened with this company they once were great and trustworthy but not anymore.

November 6, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered on October 14th

I ordered on October 14th, 2025 - website says 48hour turn around on the design approval. It has been a week and i've sent 5 emails and no response. It's like they have just disappeared with my money. BE WARE!

October 14, 2025
Unprompted review

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