Noblepawtrait Reviews 

625
•
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the excellent quality of the custom shirts and pet portraits, noting that the fabric is very soft and beautifully crafted. People also appreciate the straightforward ordering steps, helpful design previews, and lovely final products that make wonderful gifts for family members. Some reviewers were not happy with long delivery delays, unhelpful responses, and a general lack of communication from customer support. A few other people also felt that waiting months without receiving any tracking information or getting updates on their missing items was extremely frustrating.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent reproduction of pet photos and soft... See more

Order

Reviewers mention ambiguous feedback about order experiences, as opinions are sharply divided. While some... See more

Response time

Customers consistently note negative experiences with response time, frequently waiting a week or more to... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting that the shirts and portraits... See more

Customer service

People report negative experiences with customer service due to extremely difficult communication and delayed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were very receptive to my feedback on the design previews and we ultimately got a design that I like and the shirt is great quality, but I am giving 4 stars because every aspect of the proc... See more

Rated 4 out of 5 stars

Everyone loves it! I had had any requests for another shirt it would be to make the pet pic a tad smaller. Thank you!

Rated 5 out of 5 stars

Excellent reproduction of dogs photos; easy process to upload and preview. Came within ten days. Shirt is very soft and held up well to washing. Generously sized.

Rated 5 out of 5 stars

The shirt I picked out was blue-green with some peachy-orange flowers, along with Sophie, my roommates dog from 2018. He got it right on his birthday so shipping was great. Price was decent as well. T... See more


Company details

  1. Pet Store

Information provided by various external sources

Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.


Contact info

3.3

Average

TrustScore 3.5 out of 5

625 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(625)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Hawaiian shirts

I ordered Hawaiian shirts for myself, my husband and my 57lbs dog. The shirts are Awesome! My dog is a German shepherd, pit bull mix and the 2xl is very snug on her. I wish they had larger sizes but overall I am very satisfied with my purchase and I can't wait for us to wear them for our annual beach pictures. Will be ordering more products from them again.

August 4, 2025
Advertisement
Rated 1 out of 5 stars

My puppy has been sick since my…

My puppy has been sick since my purchase in July has 2 different parasites which to date I'm still dealing with after numerous calls to management to get her medical history i have never gotten a call back please be careful purchasing a puppy at Noble Paws the only good note is I love her and will do anything to make her better 💗

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with Noble…

I had a terrible experience with Noble Pawtrait. They made me a pair of shoes where the eye was supposed to be — instead there was just a hole, which made the shoes look absolutely ridiculous. When I contacted them, they refused to take any responsibility, offering neither a refund nor a replacement.

What makes it even worse is that none of the product photos on their website show shoes with a missing eye, so the product I received was misleading. Their communication was extremely unprofessional — slow replies at first and eventually no replies at all.

I cannot recommend this company to anyone. Stay away.

July 19, 2025
Rated 1 out of 5 stars

I ordered a shirt on June 14th

I ordered a shirt on June 14th, okayed my preview on June 16th and have not received any type of update since. It seems it has not been shipped yet and I only have a confirmation email. I reached out to the company support email just to get some info on my package and if it was somehow shipped and I just wasn’t notified and I have heard nothing back. I understand they are custom made products but ordering over a month ago and essentially being ghosted by the company is unprofessional. Today I receive this email to give feedback when I have yet to even receive the product. I’m honestly very frustrated. I’ve ordered from your website 3 other times and had no issue, which is why I felt comfortable ordering again, but that was my mistake. I’m also frustrated because I ordered a Hawaiian shirt, which would obviously be worn in the summer time but now I don’t think it’s going to arrive this summer. It was also an anniversary gift and again I don’t think it will be here in time. If someone from the company could just reach out and even be straight forward with me about why they’re behind on orders I’d respect it. The not answering and giving no updates leaves a poor taste in my mouth.

June 14, 2025
Rated 5 out of 5 stars

Your product is wonderful

Your product is wonderful. I wish I had had a better sense of size. The 20” was perfect for the full body shot but much too big for the head shot. I should have given it more thought beforehand. “My bad” it would be best to have the pillow life-size.

June 10, 2025
Advertisement
Advertisement
Rated 1 out of 5 stars

Not worldwide shipping

Website says worldwide shipping. My order was canceled, citing not a shippable location. I live in Canada. In a large urban center.

May 18, 2025
Rated 5 out of 5 stars

Nice sign

Nice sign. It’s a little thin for the detail and easy to bend. Also wasn’t packaged the best but is nice. Thanks.

April 19, 2025
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look