The gel knee pads provide perfect cushioning for my knees, which had developed a touch of bursitis. Absolutely no pain now when I get down on my knees to clean. The company also provided excellent cu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service (from Taylor) was above & beyond! It’s rare to find a company like this these days. I ordered gel knee pads for my mom, but a kneeling pad was delivered instead. I reached out to... See more
Company replied
I bought a pair of the CutGuard Pro Tough Coated Cut Resistant Gloves as a gift for my friend’s birthday, and the gloves look and feel like great quality! The pair I ordered ended up being the wrong s... See more
Company replied
My experience has been wonderful. My original purchase was too non-slip. i just couldn't move on carpet. I have Parkinson's and arthritis and have to move around on my knees to do my art. NoCry worked... See more
Company replied
Company details
Written by the company
Gathering people who love making things happen. Craftsmen. Homeowners. DIYers.
Contact info
Suur-Patarei 20 / 2, 10415, Tallinn, Estonia
- wecare@nocry.com
- nocry.com
NoCry Customer Service
NoCry products and their people are the best. I worked with Taylor on an issue I created by not reviewing my order closely enough and he went above and beyond to help me at lightening speed. Just blew me away. I won’t be looking elsewhere for gloves. This type of customer service is worth more to me than any little price differences that could possibly exist from what is probably an inferior product to begin with. Thank you Taylor!
January 10, 2025
Unprompted review
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Excellent company
I was bought a moisture meter from this company, which worked very well and had many useful options, however one of the top pins snapped off. Whether that was due to my poor technique in use or potentially a fault within the plastic case, I sent a message regardless to let them know. Instant response and very helpful from this company who were happy to help and also sent a replacement which was just as good as my other one. I will be less harsh in my technique using this tool, but I will be certain to buy from these again.
January 8, 2025
Unprompted review
Great company to order from
Great company to order from. I ordered the wrong goggles to use with the snow blower and the company replaced them with the correct ones at no charge despite it being our fault. We did not realize the ones ordered would not go over prescription glasses. They were very prompt and efficient with their service. I highly recommend this company.
January 1, 2025
Unprompted review
Amazing customer service
Amazing customer service! My charger for my power screwdriver (that is a discontinued item) quit working. I sent a message to the company to see if it was possible to get a replacement. They happen to have a couple of chargers in stock and sent me a brand new one for free!
December 26, 2024
Unprompted review
I Purchase knee pads for my husband
I Purchase knee pads for my husband. Due to a high holiday demand, It did delay my order. I contacted NoCry thru email. With apositive respond. Their customer service is excellent and a quick answer. They were on it. Thanks again NoCry for excellent business.
December 29, 2024
Unprompted review
Reply from NoCry
Hi Ana,
Thank you for the wonderful review and for taking the time to share your feedback with us!
Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.
Should you need further assistance, don't hesitate to reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
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Great company, and kid's sizes!
I think this may be the only place that has kid's sizes in cut-resistant gloves. I have small hands with short fingers, so it's very hard to get gloves that fit - especially cut-resistant gloves. Their customer service was friendly with great advice, and the glove fits great and works great. I couldn't be happier!
November 28, 2024
Unprompted review
Reply from NoCry
Hi there,
Thank you for the wonderful review and for taking the time to share your feedback with us! We are very glad to hear that the gloves fit nicely and it is great to have you on board with us!
Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.
Should you need any assistance, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
the company is honset trustful
When i wrote into the company the first thing they asked me was an address to ship me new replacements.Then they asked for pictures and how the damage happened also for a order number which i did not have as it was a gift to me.So did you notice what the first thing was Where can they send the replacement set to. Now that my friends is customer service.
December 14, 2024
Unprompted review
Reply from NoCry
Hi Dale,
We are thrilled to have you as part of our NoCry pack! Thank you for sharing your kind words with us as it means the world to our entire team!
We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
I haven't used them yet, but...
I haven't used them yet, but here are my first impressions. 5 stars for quick delivery. One star for misleading information about the origin of the knee pads I purchased. I was given the impression that they are manufactured in Estonia in a family run business. When I received them I discovered that they are made in China. I am not pleased.
August 3, 2024
Reply from NoCry
Hi Karen,
Thank you very much for leaving us a review.
We are terribly sorry to hear about your disappointment with the origin of our product.
Here at NoCry, we pay attention to every bit of feedback that we receive and we would be more than happy to improve your experience with us.
Please know that we have already sent you a message. If, for some reason, you did not receive our message but happen to notice our comment here, please drop us a line at wecare@nocry.com.
Best wishes,
Charlie from NoCry
the safety glasses I bought are great.
July 29, 2024
Reply from NoCry
Hi Jason,
Thank you so much for taking the time to leave us your feedback.
We're really glad to hear that you like our safety glasses, and we hope your pair serves you well for a long time!
Should you need any assistance, please don't hesitate to message us at wecare@nocry.com.
Best wishes,
Charlie from NoCry
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Items in stock
The company web site had the items I needed in stock so that I did not have to purchase them from Amazon.
July 23, 2024
Reply from NoCry
Hi Matthew,
Thank you so much for your feedback!
We're glad to hear that you were able to find the items you needed directly on our company website, and we're happy to provide a convenient shopping experience for you.
Should you need any assistance, please do not hesitate to reach out to us via wecare@nocry.com.
Best wishes,
Charlie from NoCry
Good communication was the key
Good communication was the key, I was alerted immediately that my order would ship late due to back orders and I was good with that.
July 14, 2024
Reply from NoCry
Hi Rick,
Thank you very much for taking the time to leave us your positive feedback.
We are really glad to hear that you appreciate our prompt communication about your order. Your satisfaction is important to us and we are committed to keeping you in the loop for important updates.
We hope to serve you again soon and if you need further assistance or have any concerns or questions, feel free to message us at wecare@nocry.com.
Best wishes,
Charlie from NoCry
They work well. My eyes are rested. I can wear my glasses underneath them.
Easy to order. price was reasonable. They are durable.
July 15, 2024
Reply from NoCry
Hi Andy,
We are so glad that you are happy with the glasses and hope that it serves you well for a long time.
We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
great pair of glasses.
July 19, 2024
Reply from NoCry
Hi Frank,
Thank you very much for leaving us a review!
We are so glad that you are happy with the OverSpecs+ Tint glasses and hope that they serve you well for a long time.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Charlie from NoCry
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sometimes my knees slip around a little…
sometimes my knees slip around a little in the knee pads and its a little uncomfy when the straps dig into my skin behind my knees, but my knees do feel 1,000x better since wearing them at work and the website was easy to use which made ordering them quick and simple
July 17, 2024
Reply from NoCry
Hi Amalia,
Thank you very much for leaving us a review!
We're very glad to hear about your overall positive kneeling experience when using our knee pads despite some comfortability issues. We apologize for the discomfort with the straps and rest assured that your feedback has been duly noted. We promise to continue to improve our products and offer better solutions in the future.
Should you need any help at all, or if you have product improvement ideas to share, feel free to reach out to us at wecare@nocry.com.
Best wishes,
Charlie from NoCry
Super useful as I volunteered at an…
Super useful as I volunteered at an organic farm using sharp knives to cut weeds!!!
July 10, 2024
Reply from NoCry
Hi Gwen,
Thank you very much for leaving us a review!
We are so glad that you are happy with your NoCry product and hope that it serves you well for a long time. Using sharp knives can definitely be challenging, so we’re glad our gear could help!
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Barry,
Thank you very much for leaving us a review!
We are so glad that you are happy with the NoCry FaceArmor Pro and hope that it serves you well for a long time.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Charlie from NoCry
The item that I purchased did not fit…
The item that I purchased did not fit my prescription glasses frame. The safety glasses were small for my prescription glasses. The safety glasses did not fit over my glasses.
July 10, 2024
Reply from NoCry
Thank you very much for sharing your feedback!
We are very sorry to hear about your poor experience with our glasses and that it did not fit over your prescription glasses.
Here at NoCry we have a policy - if a customer receives a product that is either defective or is simply not what was expected, then we’ll always replace it for free or offer a refund, no strings attached.
With that being said, we have already reached out to you so we could assist you further in this matter.
If you did not receive our message, please reach out to us at wecare@nocry.com. We would love to help you out.
Best wishes,
Raino from NoCry
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Well designed quality products
Arrived one day early.
Well designed, good quality products.
July 7, 2024
Reply from NoCry
Hi there,
Thank you so much for taking the time to share your positive feedback with us!
We're thrilled to hear that your orders arrived earlier than expected and that you are happy with our products! Thank you for choosing the NoCry brand!
Should you need assistance at all or have any questions, feel free to message us at wecare@nocry.com.
Best wishes,
Charlie from NoCry
Exactly as described
Exactly as described; arrived promptly; kept dust out of eyes while mowing
July 9, 2024
Reply from NoCry
Hi Judy,
Thank you very much for your positive feedback!
We're happy to hear that our UltraShield Pro safety goggles met your expectations and are working well for your use case.
Should you ever need any assistance, please feel free to reach out to us via wecare@nocry.com. We'd love to help!
Best wishes,
Charlie from NoCry
The customer service is outstanding
The customer service is outstanding. I had some knee pads gifted that were not what i wanted. The process of getting replacements was quick and could not have been easier. Communication was simple and responsive. Will look to buy from them again.
July 14, 2024
Unprompted review
Reply from NoCry
Hi James,
We can not thank you enough for taking the time to leave us your feedback!
Customer satisfaction is of utmost importance to us, and we're really thrilled to hear that we hit the mark! It was our absolute pleasure to assist you!
We look forward to serving you again soon, and if you have additional questions or concerns, feel free to message us anytime at wecare@nocry.com.
Best wishes,
Charlie from NoCry
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