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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beds and mattresses, noting their sturdiness, excellent design, and durability. Many people found the products easy to assemble and were very satisfied with the overall craftsmanship. The delivery service is frequently highlighted as efficient and timely, with many consumers appreciating the care taken during delivery. The customer service also received widespread acclaim, with reviewers describing the staff as incredibly helpful, responsive, and going above and beyond to ensure customer satisfaction. Some people were not happy with the delivery driver who refused to bring the packages across their doorstep.

What people talk about most

Product

People report positive experiences with the product, especially the beds, highlighting their fantastic... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the fantastic and excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and efficient delivery,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would b... See more

Company replied

Rated 5 out of 5 stars

The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of gre... See more

Company replied

Rated 5 out of 5 stars

Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with... See more

Company replied

Rated 5 out of 5 stars

I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule... See more

Company replied


Company details

  1. Furniture Manufacturer
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Store

Written by the company

At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Fantastic Experience

My experience with Nodax has been fantastic. The customer service levels and willingness to help - exceptional. My bed that I ordered was delivered the very next day and the quality of the bed is super. Thank you Nodax, I will return again.

August 16, 2023
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Stu,

As a team, we are ecstatic that you are happy with your product. We try our best to make all our customers feel this way. Thank you for buying from us. We hope to see you again soon!
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 
Kind regards,
Magda
Nodax UK LTD
 

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Rated 5 out of 5 stars

Excellent services

Excellent services. Damian they’re best to fulfil my requirements on delivery . His team is very helpful
Quality of bed frame is good and sturdy

July 31, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Wendy,

We thank you for recognising our services in this way and I will personally pass this information onto Damian! We hope you return soon!!
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 
Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Reasonably priced good quality furniture

Good range of furniture at affordable prices. Great service.

June 26, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Mrs Huggins,

As a team, we are delighted to hear of the great experience you had with Nodax, and if there are any problems, please email us at www.nodax.co.uk

Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Excellent customer service and products as described

Nice products and customer service received was excellent. We had a few problems with the cabinet assembly and Nodax were more than happy to help us put both items together.
We are very happy with the quality and style of the bed. The cabinet is also nice but the design and where the feet are positioned makes it a bit top heavy and wobbly on carpet

July 23, 2023
Rated 5 out of 5 stars

Superb quality king size bed frame

Superb quality king size bed frame. Ordered on Wednesday afternoon and delivered on Friday, super fast delivery. Very easy to assemble, very sturdy. Excellent value for money. Would highly recommend this company.

July 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service and quality products

Excellent service and quality products. I purchased 3 bed frames and 2 side boards and all of the quality was perfect. The entire ordering process was seamless and Damian called me and my sister to ensure a few details and the customer service and attention to detail is something that has been lost with many other vendors so I was so pleased to feel that my orders were being taken care of and the customer mattered. The items themselves I am so pleased with. The beds went together so well and were no trouble to construct at all. I’m so pleased with Nodax and would highly recommend. I will also be using again without a doubt.

July 23, 2023
Rated 5 out of 5 stars

Great company with unique products

Great company with unique products! I like to recommend it to all of my friends! Great support, well-working communication and delivery! I am thankful and very happy!

July 14, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Angela,

Hope you are doing well. We are extremely happy that you have recognised our company's individuation and are glad you had such a great experience.  
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 
Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

First class service

As a B and B business we neeeded a replacement bed quickly. Having W mailed the company late at night we received a call early in the morning. They helped us order and we had free delivery on the bed before 12 noon the following day. Incredible. Thank you so very much

July 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Great experience

Excellent, swift customer service.

I ordered a drawer from them, top quality construction and no-hassle with swapping it when I'd ordered the wrong size.

June 21, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good afternoon Simon,

The Nodax team is overjoyed to hear your lovely review, and we are glad to hear you had a great experience with customer service.
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 
Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Great quality and best ever customer service

Superb customer service, good advice, good quality product, sturdy and good looking, easy to assemble and the perfect match for my oak-stained pine floor, swift delivery, prompt and helpful answering questions. Sent additional slats free of charge and without quibble because my pocket sprung mattress needed a narrower gap between slats. Underbed drawer perfect match for the bed.
Best customer service ever.

July 1, 2023
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Rated 5 out of 5 stars

The bed is much better than expected

The bed is much better than expected. Solid, doesn’t creak and provides even support for my mattress.

May 15, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Andrew Wood,
 
Thank you for your feedback. We are pleased to hear that you had a good experience with Nodax and that the bedframe was of good quality.
 
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 


Kind regards,

Magda

Nodax UK LTD
 

Rated 5 out of 5 stars

Great quality,easy to assemble and…

Great quality,easy to assemble and quick delivery. We bought a single bed frame without head footboard and it only took 30min to put together. Now waiting for the second one to come.

June 20, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good afternoon,

We are delighted with your recognition of your bed's quality and easy assembly. As a team, we would like to thank you for your cooperation and are happy to hear you had such a great experience.
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 
Kind regards,
Magda
Nodax UK LTD

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Rated 5 out of 5 stars

Great service

Delivery timely Delivery men very helpful. Bed frame solid mattress very good would not hesitate to recommend

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Fast service

June 14, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear June,

We really appreciate you taking the time to leave us your 5-star review. It means a lot to us, and we’d love to have you back soon.

Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

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