While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beds and mattresses, noting their sturdiness, excellent design, and durability. Many people found the products easy to assemble and were very satisfied with the overall craftsmanship. The delivery service is frequently highlighted as efficient and timely, with many consumers appreciating the care taken during delivery. The customer service also received widespread acclaim, with reviewers describing the staff as incredibly helpful, responsive, and going above and beyond to ensure customer satisfaction. Some people were not happy with the delivery driver who refused to bring the packages across their doorstep.

What people talk about most

Product

People report positive experiences with the product, especially the beds, highlighting their fantastic... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the fantastic and excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and efficient delivery,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would b... See more

Company replied

Rated 5 out of 5 stars

The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of gre... See more

Company replied

Rated 5 out of 5 stars

Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with... See more

Company replied

Rated 5 out of 5 stars

I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule... See more

Company replied


Company details

  1. Furniture Manufacturer
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Store

Written by the company

At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic process from start to finish

Fantastic process from start to finish.
Outstanding communication throughout.
Very strong when complete and looks great. Was so impressed, I purchased another for my daughter.
5 stars across the board.

November 1, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Mr. Clarke,

Your review has made our team's day. We hope in the future, we will be able to provide a similar excellent experience – we appreciate you taking the time to give your feedback!!!

Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Advertisement
Rated 5 out of 5 stars

Highly recommend

So helpful, easy to assemble. Excellent quality and excellent customer service

October 28, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Clare,

We really appreciate you taking the time to leave us a review. We hope that in the future we’ll be able to provide a similarly excellent experience.

Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

I don't think you can find better for the money

Amazing product, sturdy and easy to put together, clean and minimalist look I really like. Got mine in a sale so was even cheaper than usual. Also delivered very quickly as promised with no scuffs or damage.

October 31, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Jack,

Thanks so much for taking the time to leave a review about the Nodax product and our service. We look forward to delivering another excellent experience to you next time you visit us.

Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

You will be very pleased with Nodax products!

Nodax make very good products. They are robust and constructed with great accuracy so that there’s never a screw or joint that doesn’t quite fit. All the component parts link up together beautifully. Some of the reviews have been quite lukewarm, rest assured, if you purchase a product from Nodax, you won’t be disappointed!

October 28, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Sue Hill,

Thank you for your splendid review and appreciation of the product's value and quality.

Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Great Strong Bed

Great strong bed, nice and low.
Solid, Great colour, easy to put together. Delivered on date chosen, nice and early.

October 18, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Lisa Moore,

We're so pleased you're enjoying your bed frame! Thank you so much for your fantastic feedback, and we are looking forward to serving you again soon.

Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Advertisement
Rated 5 out of 5 stars

I was having a problem ordering the bed with Amazon, but going direct to Nodax was the answer.

I was having a problem ordering the bed frame from Amazon, and saw a number for costumer service at Nodax. I phoned the number and got no answer, but a few moments latter Magda called back. Magda got everything sorted for, even matching Amazon's price. Wonderful service, in future when I need more furniture, I shall go straight to Nodax.

September 21, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Julian Roberts,

First, we would like to thank you for the time you took to write feedback on your experience with our company. Thank you for appreciating our customer service, and we hope to see your order from us again.

Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Really pleased with our choice at a great price too!

Really pleased with our choice. I managed to put the bed together on my own (I’m 71 and female) with only one slight error: I managed to attach the footboard to the 2 side supports before I attached the centre plank to the headboard. Stupid rookie error but easily remedied!
Speedy delivery too.
We shall be buying another bed soon!

September 16, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Jude Orange,

We are pleased to hear about your fabulous experience with Nodax UK Ltd and hope to see you order from us again soon!

Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Good quality product

This is a very nicely made under bed drawer. Easy to put together and good quality. I'm very pleased with it.

September 1, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

At first I was disappointed…

At first I was extremely disappointed when my bedroom set arrived from Nodax. There were some quality issues with the items I received. HOWEVER, Damian at Nodax immediately and courteously rectified the issues by organising replacement, as well as issuing me a partial refund for the inconvenience. The manner in which the problems were handled by Nodax and the quality of the furniture I ultimately received, has left me feeling very satisfied overall.

September 16, 2023
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Nick,

Thank you for taking the time to review the feedback. We couldn’t provide the service that we do without great customers like you! We have passed on your review to Damian. Thank you for shopping with us.

Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Pretty and solid looking bed.

We are really pleased with the bed we bought. It was easy to put together and looks really pretty.

July 27, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Rachel,

We really appreciate you taking the time to leave us a review and for choosing to shop with us!

Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Everything perfect

Everything perfect.
I ordered a bed, it was delivered on time. It was packaged well. It was exactly as described and pictured. It was easy to assemble. It's strong and robust. I am delighted with it. Thank you Nodax.

August 22, 2023
Rated 5 out of 5 stars

Great quality furniture

Really pleased with the quality of the bed. It looks stunning and is very sturdy. Delivery was quick and easy to arrange. Highly recommend this company.

August 25, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good afternoon,



As a team, we are ecstatic that you are happy with your product. We try our best to make all our customers feel this way. Thank you for buying from us. We hope to see you again soon! 


Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 


Kind regards,

Magda

Nodax UK LTD

Advertisement
Rated 4 out of 5 stars

Good bed frame, fast delivery but courier issue

Good bed frame, fast delivery but courier, despite our request, left 3 large parcels by front door on the street.

August 24, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Irene,
 
We are happy to hear you are satisfied with the quality and the delivery of your product. We apologise sincerely for the courier issue and will pass it on.
 
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 


Kind regards,

Magda

Nodax UK LTD

Rated 5 out of 5 stars

Great follow up to resolve a problem

One of the packages was badly damaged when our bed frame was delivered. I think this was a delivery company problem rather anything to do with Nodax. The reason for giving a five star rating is how they handled the problem. Communication was excellent and "Magda" (the customer service representative) immediately replaced the damaged parts and followed up to ensure everything was OK. We really like the bed!

September 1, 2023
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Mr. Hill,
 
We really appreciate you taking the time to leave us a review. We always aim to delight our customers, and we are glad you have recognised this and really like the product
 
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 


Kind regards,

Magda

Nodax UK LTD

Rated 5 out of 5 stars

Excellent service

Excellent service.
Simple communication & ordering
Next day delivery
Fantastic quality at a great price

August 23, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Amanda,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

We Look forward to seeing you again soon.

Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Really impressive all round!

I can't fault my experience with Nodax in any way. Customer service, delivery, assembly, product, all much much better than expected. Really delighted, and would recommend to anyone.

August 14, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good Morning,

Thanks so much for giving us your take on how we are doing. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Nodax.

Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK LTD

Advertisement
Rated 5 out of 5 stars

Great service

Great service, love the product and super fast delivery.

August 20, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good afternoon Kelly,

we are elated that the product you brought has arrived quickly, and we thank you for co operation.

Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery - bed is beautiful really really happy with it- was quick and easy to assemble 👍 it is perfect 😊

August 9, 2023
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Janet,

We thank you so much for your review, and we are overjoyed to hear that you are pleased with your order and the quick assemble.
 
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
 
Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Service and correspondence has been great…

Service and correspondence has been excellent so far but delivery could be slightly more informative. 10 hr delivery is a long wait especially when we haven't moved in yet and had to drive an hour to be here

August 22, 2023
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Eddie,

We are extremely grateful that you took the time to send us your feedback about our product and service.

We want to extend a heartfelt thank you for your understanding and patience with your recent
delivery experience.

I've shared your feedback with our team and we're committed to doing everything we can on our end to reduce the waiting time for the courier.

Kind regards,
Magda
Nodax UK LTD

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look